Richline Auto Care

Dean Alexander

★★★★★

9 months ago

Started coming here when we moved out to Independence, and I highly recommend. 10/10 I’m super skeptical of most places, but Jason and everyone at the shop has been upfront and honest since day one. They don’t try and make you get stuff done that doesn’t need fixed. Honest work and great prices. They truly do go above and beyond for their customers.

LIFAN LIFE

★☆☆☆☆

Edited 4 years ago

Took vehicle in for ignition interlock and front breaks and rotors messed up my breaks as well. Dave and his workers Tore up and ripped the interior of my vehicle around ignition button and throughout the driver side dash. Sliced the door in my leather door panel. Scratched and scuffed exterior as well but i decided to let that go. They tried to deny Property Damage to my vehicle. They say they have so called video of never being in my backseat but wont show the video to show proof of this and you know why? Because its a lie they have no proof if they had proof it shouldnt be a problem and should be freely given and we can be done with it but they are trying to cover up their wrongdoing. Where is the video Dave? Scared to report to insurence company like he was suppose to. Will not be back. Do not go here if you want quality work done. Will lie and cheat you to the end. Dave is the worst Manager ever has no customer service skills whatsoever. A liar and a cheat. STAY FAR AWAY FROM THIS AWFUL PLACE. They have no clue what they are doing. Make sure you all do a thorough check of your vehicle before you leave this place if you do decide to use this horrible establishment bad service all together. Had my car for 4 days and still couldnt finish the work. So i took my service elsewhere. Worst experience in my life dealing with these people. Not trustworthy whatsovever. Take a chance if you want to but you may end up like i did. Good Luck

hi there

★★★★★

7 months ago

All I can say is this is an Awesome place to take your vehicle. They don't BS around. They're very honest and truthful and very helpful and I would suggest anyone to come here because I very highly give great recommendations. And the people that work here are very kind and professional

Derek Stonic

★★★★★

7 months ago

Always helpful and informative with our vehicle upkeep, repairs, and upgrades! We have been using Richline since 2018, and have not been disappointed with any of their services! Would definitely recommend you giving them a call for any vehicle needs.

Ashley Ogle

★★★★★

5 months ago

I don’t trust many mechanics, but I love this place! They tell me exactly what’s wrong and why and don’t try to fix things that don’t need to be fixed!

Anie Skinner

★☆☆☆☆

2 years ago

I would not recommend them to anyone. I’ve had to take my car in 4 times for the same issue. Picked it up yesterday and the engine light is still on. They’ve already been paid by the dealership. I don’t think they honestly did anything to my car. The light was on before I even left the parking lot as shown in the pic.

Adora Williams

★☆☆☆☆

9 months ago

If I could give zero stars, I would. I brought my car in for repairs, and it was stolen from their lot while in their care. The worst part? They didn’t inform me until two days later. When I asked how they planned to take responsibility, they said they would do nothing—because it was “my car” and not their problem, even though it happened while it was under their supervision. There was no sense of urgency, no apology, no accountability. Instead, I was told to leave because there was “nothing they could do.” Completely unprofessional and negligent. I strongly recommend taking your vehicle elsewhere.

Ana Stone

★★★★★

8 months ago

Jason has been THE BEST service man I have ever dealt with! He deserves a raise n a medal! I WILL ALWAYS recommend this particular car service: RICHLINE AUTO SERVICEto anyone that needs work done. On any of their vehicle. Thank you jason for all your diligence, support, understanding, and patience.

Shaun Ashley

★★★★★

a year ago

Jason and the team at Richline Auto Care are top notch! They do an incredible job each and every time. They provide prompt service any time Im there and I feel they are very fair on their prices! I trust them with all the cars in my Family! I highly recommend them to everyone I know.

Hayley L.

★★★★★

6 months ago

Jason was very helpful and the prices are fair. Great experience, will trust Richline with future repairs

Tasha Machelle

★★★★★

a year ago

I’ve been to a lot of mechanics over the years, but Jason is by far the best I’ve had. He’s incredibly trustworthy and straightforward—no haggling, no hidden fees, just honest work at a fair price. He always goes the extra mile to make sure everything is in top shape and never tries to upsell unnecessary services. If you’re looking for a mechanic who truly cares about his customers and their vehicles, Jason is the one to go to. Highly recommend!

crystal ortiz

★★★★★

5 months ago

Very knowledgeable and reasonably priced and fast service work! Highly recommend!

Sylvester Carter

★★★★★

a year ago

My experience with richline auto care has been top notched. The manager Jason and the team of mechanics there are very knowledgeable, accurate, and timely. I take all my vehicles there because they give me the best and fairest deal possible!

Archaic Ways Fight Club

★★★★★

a year ago

I was getting my heater core worked on at Richline Auto Care in the middle of the recent blizzard. I also had to make it to a surgery for my daughter and between both situations, I was going to be without a vehicle. The manager Jason went above and beyond, making sure my little girl made it to her surgery in a warm car. Thanks again guys!!!! Definitely 5 stars

Katie K

★★★★★

2 years ago

Amazing customer service and they are a great service shop. I had my clutch replaced. Will return for any future repairs indeed.

Christopher Vaca

★★★★★

a year ago

Richline auto care center dis an amazing job. Not only did Jason multi-task working with my vehicle he also got it done in an amazing time frame. Other automotive shops like Firestone in Independence Mo off 23 & 291 they didn’t even want to run a diagnostic test. They weren’t even interested in handling my electrical problems. Mr. Jason got it done.!!! Period and charged me away less than Firestone. I have already recommended Richline motors to several of friends I work with. They are taking there vehicle needs to them. Thanks again Jason

D. Gessley

★★★★★

6 years ago

Employees are great and they want to show you whats wrong before they work on it! They work hard and dont rip you off in the process. I recommend this place to everyone!