Rick's Total Car Care

VonWeasel

★★★★★

6 years ago

I was super lucky to have these guys as the first place I took my car when I moved to Reno. As others have said, prices are super affordable, the staff are friendly and professional and do great work! The waiting room is comfy too. Oil changes come with tire rotation and fluid top-up in the price. I don't plan on taking my car anywhere else!

Ben Tabor

★★★★★

9 months ago

Fast friendly and honest service. And they honored the warranty on my car will definitely bring my vehicle's back

Sophia G

★★☆☆☆

2 years ago

Went to this place based on Groupon and I don’t think I’ll use their services again. Paid $10 extra for oil disposal, asked for a tire rotation and that wasn’t done. I was also told my fluids were going to be topped off and that didn’t get done either. When I got my receipt it also started that it was the blend oil when I asked and paid for full synthetic. What they actually did and didn’t is up in the air and I don’t like feeling that way with my vehicle. Thanks but no thanks.

Alyce Bryant

★★★★★

a year ago

Harold is amazing! So kind and knowledgeable. I drive a 30 year old car and was recently in an accident. He went above and beyond making my car safe and explaining it all to me- even fixed my mirror for free! Highly recommend this shop, you don’t feel like you’re getting taken advantage of here- and as woman who knows nothing of cars I am very grateful for that. Thank you!

A W

★★★★★

2 years ago

I actually really like this place. I always get my oil changes here. I am getting one done Monday and I know it will be a wonderful interaction because it always is. I thought I left a review here before but I guess I didn't. I'm glad I'm going through my visited places. Staff is very friendly and helpful. Always so polite

Ariel Dorn

★★★★★

3 years ago

Rick is amazing. My sister and my Mom recommended Ricks Total Car care to me. My first time ever visiting today and he was very professional and nice to me. He was thorough and explained things very well. He did not try and take advantage of me. Armando did great on my oil change and was very friendly. It's nice to go to a place and know that you aren't being taken advantage of because your a woman. I will be coming back again and will recommend Ricks to anyone.

Shayna Lawrence

★★★★★

3 years ago

Came in for an oil change and they were friendly and quick. Later, I ended up having an issue with my car and needed some work done. They gave me a really good price and assisted me with all my questions and needs. The employees always give me information straight up and in detail. It's nice to know there is an honest and trustworthy place when my car needs some love!

Bogar Martinez

★★★★★

2 months ago

Excellent service. It was fast, they fixed the issue, and the price was really good .

Stephanie Brana

★★★★★

2 years ago

I visited Rick's Total Car Care for an oil change after purchasing a Groupon deal. While my previous experience with them hadn't been great, I decided to give them another chance under new ownership. Initially, everything seemed fine, but I noticed some oil drops on my driveway afterward. Concerned, I scheduled an appointment to have it checked. Harold, the technician, was fantastic. He not only identified the issue—a leaking crankshaft seal—but also took the time to explain it to me in detail. He even showed me the exact spot under my truck where the leak originated. Throughout the process, both Harold and Lesly, the receptionist, maintained excellent communication. What truly impressed me was their honesty and transparency. They were upfront about the cost, labor, and parts involved, making me feel in control of the situation. As a female customer, this level of honesty is invaluable and unfortunately rare in the automotive industry. I'm grateful for their integrity and for not taking advantage of a new client. Thanks to their efficient service, my truck was fixed within a day and a half. Because of this positive experience, I'll gladly recommend Rick's Total car care to anyone in need of a trustworthy mechanic. I'm even considering entrusting them with any big projects I can't fix on my own. Thank you, Rick's Total car care, for restoring my faith in auto repair services. Keep up the excellent work!

Vaughn Vetter

★★★★★

9 months ago

Best vehicle service I have had ever in Reno and the mechanics are amazing and knowledgeable so be sincere and honest with this feedback! Totally suggest to the people in Reno to bring their vehicles to Rick’s Total Car Care!

Valary Kottke

★★★★★

a year ago

I have had several oil changes @ Ricks Auto Service & have definitely never had better service! They are by far, the BEST !!! 👍🏼👍🏼

javier cuellar

★☆☆☆☆

a year ago

Don't go here unless you like being stood up. Had a appointment (1PM) for a oil change and I got there and nobody was at the shop. Called twice, got no response. Waited 25 more minutes. Could have easily called me to let me know something came up and I could have rescheduled. I will never return. Not a good way to run a small business. Many other shops to choose from why waste your time like they made me. Old owner ran the business like your suppose to run a business not half ass.

Hector Montes

★★★★★

9 months ago

An excellent choice if you want your car repaired, I recommend them.

Jesus la maravilla

★★★★★

7 months ago

One of the best places to take your personal and work car. The people always provide the best service and the best quality. They are super friendly and always have the best ability to help you with any problem with your car.

Daniela Perez

★★★★★

a year ago

Excellent service I recommend it The new owners are great. honest and committed. they attended to me without an appointment since I was on vacation. thank you very much for your service, you are the best

genesis ovalles

★★★★★

9 months ago

I had my car's front brakes replaced and my oil changed. I liked that the mechanic explained everything to me. I recommend him, and the price is the best.

Daireen Anya Kimpo

★★★★★

2 months ago

Amazing service and walk-in friendly!!! My brakes were super worn down and I needed new rotors, they did an excellent job of replacing them and in such a fast time too, it only took a couple of hours! They even had family members give me a ride to and from my house while my car was being worked on, and they charged such an affordable price for the whole service, easily $200 less than other places around the area had quoted me for. This family owned business is so kind, welcoming, and professional, I highly recommend taking your business here!