Riverside Metro Auto Group

7ARO SHAFIK

★★★★★

3 months ago

SHOUT OUT to the service department. For highlighting/ bringing to my attention my vehicles condition any time I bring it in for service. So helpful ! You guys make a great team. Thank you

Javier Ortiz

★★★★★

a year ago

Riverside Volkswagen staff are great people to work with. Great deals ... great vehicles ... at gray prices.

L. Lisa Rosas

★★★★★

8 months ago

We had a great experience buying a car here. We told them we had a time crunch and they went to work right away. Honestly the fastest deal we ever made at a car dealership. No pressure and everything went so smooth. Tom and Tyler were amazing, we appreciate everything they did for us, very accommodating and of course we love the car. We would definitely recommend this dealership.

Kelly Armstrong

★★★★★

2 months ago

My family is awesome 👌 they work with you. Always and no im not just saying it they do work you

Monica Costa

★☆☆☆☆

2 years ago

Unprofessional from when I pulled up to get my car serviced all the way up to when I was given back my vehicle with a cracked windshield and it was not like that when we took it to get serviced. Words can’t express how terribly handled it was and the lack of care. Which btw hasn’t been taken care of yet still waiting and I took my care in last week and was told I should hear from them on Monday with an update. It’s almost noon and nothing. After this horrible experience i can’t say Honda still has my future business.

M G

★★★★★

2 months ago

Thank-you Tyler and finance dept manager for exciting experience in my trade in and for helping me buy a new car. Wow

Claudia Martinez

★★★★★

4 months ago

Great service, polite service & very helpful. Wendy has been my adviser, & she is very helpful.

NJOROGE ANTHONY

★★★★★

4 years ago

I was very skeptical initially that this would be a typical dealership with pressure sales and nonsense......well not Riverside Metro i found them to be professional, courteous, good natured folks; i was quite pleased with the wire transfer option:) Thank you Louis, James and Andrew @# Honda branch...thats the service you hope to get zero hustle, well done...oh there is Cafe Americano as you wait. So if the owner is reading this...your guys did well and Carmax, based in my home state in Virginia could be in for some trouble with that kind of service:) Later!

The Street's

★☆☆☆☆

5 months ago

Looking for a second car had been invited in to take a look, Did they inform my wife & I they do a hard credit check¿ absolutely NOT we found out threw credit union 🤔 extremely RUDE

Rosa Hernandez

★★★★★

a year ago

Well I had a good experience buying my car with them

Sarah Says

★☆☆☆☆

a year ago

Purchased a vehicle for my mother in March 2024. Glad we bought the car but broken promises and terrible followup service has made this purchase very disappointing. Anthony, our sales person, was polite, but he made a promise to ensure that my mom would have two remotes/key fobs since only one was present. This was very important to her. He didn’t follow through. After many inquiries, we finally gave up as I’m sure he’d hoped we would. Besides that, I didn’t feel the dealership was honest about body repairs that had been done on the vehicle. The body work looked decent so we decided to go ahead. Then we were assured we could review the extended warranty policy before buying into it. We did and actually wanted the upgraded full bumper to bumper warranty but it’s been like pulling teeth to get it. John, the finance supervisor, has made and broken promise after promise that he’d get the paperwork to us, it’s now been 2-1/2 months since purchase, many emails and voice messages later… and crickets. Nothing. My mother is elderly, all she wanted a reliable car with an extended warranty. Why is this so difficult?! I cannot recommend a purchase from this dealership unless they do as they’ve promised. TO THE DEALERSHIP: Repeat and referral business can be invaluable and prove plentiful. It’s a practice few dealerships have learned. Superior customer service is everything! If you own up to your promises I will revise this review accordingly. In the meantime, I couldn’t possibly send you referrals nor would I return to buy.

LISA TROTTER

★★★★★

a year ago

Went to Riverside Hyundai today due to a recall. I had made an appointment last week with Chan Shin because they had to order the part. When I got there today Chan explained that they were very busy and it would be about a 3hr wait. I wasn't happy however I decided to be a patient customer. Chan got my car serviced as quickly as possible and I appreciate that very much. The nice thing about the whole experience was that Chan was extremely professional and courteous and I made a new friend while I was waiting. Thank you Chan Shin.

gilbert ruiz

★★★★★

6 years ago

Clean place and the people who work here are so helpful great service

Inah Green

★★★★★

a year ago

Good people with kind hearts treated me like a customer not like a crook like moss bros has done me after buying 2 cars from them. I purchased my 1st new car from Toyota of Riverside in 1996 and another in 2000 from Kia of Riverside. I don't know if Dave Kiperling still works there but he knew how to treat a customer just as K. Legget does..I thank them for making the experience a great one...

Frances Tabor

★☆☆☆☆

2 years ago

The service department for Honda here is horrible. Service Advisor Debbie was very rude and condescending. I don't like writing reviews like this, but I had to. Honda service guest care is not important to this person. Would not listen when I was describing the issue with my vehicle, basically saying, "I have never heard of that." and kept interrupting me. Stay away from Riverside Metro Honda service department.

Ernesto Ponce

★★★★★

Edited 4 years ago

Great place to get a 2017 Honda Civic Sport and or a 2021 Honda Civic Sport.

Archangel Michael

★★★★★

2 years ago

Service staff are efficient and well-mannered. Appointment was for 0700. Oil replacement service with a recall repair. Total time: 1 hour, 24 min. No cost as this was a leased vehicle. Location recommended: 100%