Robinson's Automotive

Kevin E

★★★★★

2 years ago

Robinsons Automotive will be my new go-to shop if I ever have any other car troubles in Killeen. I needed an alternator replacement and they got quoted me the best price, and got me in and out quickly. They were much more honest, quicker, and affordable than any other place I’ve called or been to in Killeen. Shoutout to owner Reggie and mechanic Big Red they were easy to talk to and ask questions. I highly recommend them over any of those major chains and I will be back for anything I need.

Nekavius Ward

★★★★★

2 years ago

I’ve used Robinson Auto twice once on my 2013 Dodge Charger and once on my 2018 Dodge Charger and I must say both times my expectations were exceeded. Every person on the staff is friendly and straightforward with whatever’s going on with the repair. When he says he’s going to complete something in a timely manner. BELIEVE HIM and I can promise you it’s going to be done correctly. Best in Killeen in my opinion. Argue with ya mammy. 🤣

Lisa Johnson

★★★★★

5 years ago

I had an issue with my blower motor, called and was told to bring my car in later that day. My blower motor was replaced and I was good to go in just over an hour. Six months later the issue resurfaced, I called and was asked to bring it in. I brought my car in, again within the hour and my car was fixed and ready to go within 45 minutes. Both times I was charged a fair price for labor... and parts- well there's not much you can do about the price of parts. Although, when I brought my car in the 2nd time, both the part that was replaced the first time AND another part were replaced, but I was only charged for the one I hadn't had replaced yet. They kept me warm in the dead of the winter and now cool in the heat of summer. I would def recommend! Honest, friendly and professional. I think I've found "my" mechanic.

A Z

★★★★★

2 years ago

Mr. Robinson is very helpful and honest. He knows what he's doing and he makes sure that your vehicle is in tip-top condition when it rolls out of the shop! I went in to have the loose "drip cover" fixed. It was a blessing in disguise that a leaky radiator was discovered! Go check him out!

Elian Gomez

★★★★★

2 years ago

The workers of the shop are very knowledgeable and well experienced. I felt at ease taking in my 2011 BMW 328i for a transmission service. Not only that but, the owner of the shop is an honest man and will try to help you out the best he can. Many other auto repair shops are full of scammers but that is certainly not the case here. I will definitely be returning and will recommend this auto shop to all my friends and family.

shun tubbs

★☆☆☆☆

Edited a year ago

Part one: In a time of need, they really came through for me. The secretary is very kind and very knowledgeable . The entire staff is very professional and they really know what they are doing. I definitely recommend this place if you want people that are dependable. Thanks again Part two: As a psychologist/scholar that studies many areas of society, I really didn’t want to do this review but I literally got fed up with this company. I’m not sure why these other customers said what they said but they must know the owner or something because ain’t no way this company deserves a 4.6 rating. Yes I said what I said in part of the review ( a month ago) but I figured out that they only wanted the money (2,800) dollars. So now let me explain as a psychologist. I went to Robinson automotive because I was having a problem with a squeaking serpentine belt so he told me that the belt was rerouted so I would need to get the serpentine belt plus something done to the ac. So I was like that’s fine and he told me the cost was 2,800. Ok so included in the cost a ambient temp sensor. I kept telling them about the ambient temp sensor over and over again. I got the car back and I noticed that the scene on the car still said-40. So then after like a week the car started over heating sometimes. Mind you, before they got the car it never over heated not one time. I only went to them because the squeaking noise was irritating. Ok so I called the technician and was saying that the car was running fine when I left and the ac was blowing cold air. I told them I’m a psychologist and if I’m treating a patient, it doesn’t mean that the patient is going to be the next day or even weeks after ( I’m trying to be logical at this point). So the technician went on say that he doesn’t have a good memory. I asked Mr Robinson, if the technician doesn’t have a good memory why is he working on cars because the technician said over and over again that he doesn’t have a good memory. When working on cars, memory is very important. So when I kept pressing them about the ambient temp sensor, he told me that he put a faulty temp sensor in but let me remind y’all on how many times I told them about the ambient temp sensor. So after researching, this is what I found. I wanna tell y’all that they play word games and try to through people off also because when I kept telling them about the ambient temp sensor he would say things like the car blows cold air. I wasn’t about to keep going back and forth with them because I could literally see what was going on. They wasn’t going to take accountability for happen to the car after I left which I ended up taking it back to them and then they charged me 2,600 more dollars. In all I was out of almost 6,000. Now y’all can read this and make a judgment but I wouldn’t ever go back to this place. Let alone, they where supposed to plug the tire and I just looked outside and it was left off. SMH Research says: A malfunctioning ATS can lead to various symptoms in a vehicle. Common signs of a faulty ATS include: Reduced Engine Performance: Inaccurate temperature readings can cause the ECM to make incorrect adjustments to the air-fuel mixture, resulting in decreased engine power, acceleration, and responsiveness. sensor can create problems like a disengaged compressor clutch, incorrect temperature gauge readings, and a malfunctioning automatic mode in the HVAC system Compressor Clutch Won’t Engage This doesn’t happen on every vehicle when the ambient sensor input is lost. It’s more likely to happen on vehicles with automatic climate control. Since the compressor pulley is constantly rotated by an accessory belt, it has a clutch that connects the compressor to the pulley when the air-conditioning system (A/C) is turned on. Excessive Emissions: A malfunctioning ambient air temperature sensor can impact the vehicle's emissions control system, leading to increased emissions Final note: I smelled gas coming out of the vents. YouTube/girl dies/ in car with child/carbon monoxide poisoning. Just a warning. Can’t trust them.

Zoe Levin

★★★★★

a year ago

My name is Fátima, I have known Mr. Robinson since, 2010 and keep doing business with him, I lost him for a while but fortunately I found him again and he had worked on all my vehicles 🚗 always providing THE BEST HONEST, FARE PRICES, AND PROFESSIONAL SERVICE, HE ALWAYS PROVIDED, he is a very considerate person when it comes to work with you on the charges. His best interest is to make sure your vehicle is fixed to the best of his knowledge and to provide with a worth trusted customer relationship. He definitely treats you as a family. ROBINSON AUTOMOTIVE IS THE BEST PLACE TO BRING YOUR VEHICLES AND HAVE IT SERVICE!!!

stephanie jackson

★☆☆☆☆

6 months ago

The worst place to take your car too. The owner has gotten very lazy and the guys they have in there have messed up my car. Pls stay away from this place I took my Truck there and a hole was made in my alternator

Cody Fry

★★★★★

a year ago

I have an old 2001 F150 that I’ve taken to Robinson Automotive for a variety of repairs and work. They always provide superb service! They are very friendly and fast. They are also extremely honest and trustworthy which is a must when choosing an auto mechanic. I highly recommend you reach out to them first or call them for a second opinion if you already have a quote from a different shop. They are honest, friendly and offer very fair pricing. You won’t be disappointed!

April Freeman

★★★★★

a year ago

I've taken both of my foreign vehicles (Range rover and Audi) and Mr Robinson not only diagnosed but fixed everything without price gouging and very fast service and had me back on the road in no time! If you want quality work at a great price please take your vehicle to Robinsons Automotive, you won't be disappointed! Thank you Mr Robinson!!

Tamoara Dawn

★★★★★

8 months ago

Five words to the general public. No words to discribe Robinson's Automotive. I guess what fits best, is Phenominal; I say this about the man himself. He is an incredibly honest and people before profit kind of guy. If he quotes it, he's giving you the best quote you'll find. Period. As far as his commitment and mechanical knowledge and expertise, he is second to none. He gaurantees his work and meets deadline, or is done sooner. He ensures his employees stand and deliver, just as he does, no matter WHAT kind of vehicle it. You will get your vehicle back exactly the same as when you left it, no scratches, no dings, no dirty or oily feet, nor hand-prints left in, or on, the extetior or interior of your car. The long and short of it, save money, save time, and never have to second guess whether or not you're getting what you pay for. Real talk. Thank you, Mr. Robinson for being one of the last of the true breed of REAL mechanics. You are a blessing, a diamond in the rough, but greater, a dying breed, too bad for the last part. God bless Tamoara Dawn

Melissa C. Johnson (Mel, MJ)

★★★★★

a year ago

I recently had my transmission fluid changed and it was at such a reasonable price that, I stopped looking else where. As a single woman not wanting to be taken advantage of in my pockets or the work needed, you can’t imagine what waiting was like. Mr.Robinson made me feel welcome to wait, provided water and it may not sound like much but, the bathroom was presentable and clean for a lady! He made sure that all was fair in service, price and that, the technicians were thorough and kind. That sold me and now, all of my vehicle needs will be done at Robinson Automotive. Thank you so much, for looking out for my safety and the safety of my vehicle.

The Bee Guy

★★★★★

11 months ago

I've been going to Robinsons Auto for a few years now. Reggie and his crew are the best mechanics around! Hes honest and good with his labor estimates and finishing the job when he says its going to Bee done, they even work on Saturdays! Yes they're always dirty, and yes they are always buried in cars, every make.. every model.. all day.. But aint and good quality mechanic gonna Bee? A++ GREAT JOBS GUYS! Why go anywhere else!?

Crista Taylor

★★★★★

6 months ago

Incredibly thankful for this repair shop. Was freaking out when my car started having multiple error codes and the A/C stopped working in the hottest time of the summer. They got us in last minute, took care of us incredibly fast. They were reasonably priced, and all of the employees were very professional, knowledgeable and personable. Highly recommend this shop!

Chad Wheeler

★★★★★

6 months ago

These guys are great! Definitely somewhat of a hidden gem. They work on your car fast and professionally. They fixed my AC in a matter of only a couple hours even though they had other cars in that day. Great people and definitely great service! Check them out for sure!

Lanet Johnson

★★★★★

6 months ago

Mr. Robinson replaced the engine in my daughter's car. I was updated through the whole process. He's very professional and thorough. He did a great job and have great prices. If you need a great mechanic that doesn't play games and about his business, this is the place. You will not be disappointed.

Ivory Bibbs

★★★★★

3 weeks ago

Mr. Robinson and his team did an outstanding job diagnosing and repairing the fuel and ignition issues with my Dodge Charger. They are true professionals and clearly take pride in their work. Thank you!