Ronnie's Automotive & Towing

Mariah Coleman

★☆☆☆☆

2 years ago

This business should focus solely on towing, as their customer service and services beyond oil changes have been disappointing. After my car was recommended to this location for inspection following a minor accident, I encountered issues. Despite receiving my car twice, it still doesn't provide a smooth ride. When I requested tire balancing, they informed me I'd have to wait a full week for a service that should have been done promptly. This has been a frustrating experience, and their service quality needs improvement.

Megan Zugg

★★★★★

Edited 4 years ago

Love them. I go to them for ALL of my vehicle needs. They always do a good job and are reasonable. Wont pull one over on you. Honest guys. Update: It's the end of 2021 now and these guys are still the best. I have a Chevy Cruze Diesel and this is the only shop I trust to work on my car. My car is the unicorn of cars in this area but Ronnie's still manages a way to fix it when everyone else tells me they can't.

Lacy

★★★★★

7 months ago

Great family owned/family run business. They treat you fairly and do great work.

Dave Bingham

★★★★★

5 years ago

Awesome people. My daughter took her newborn to have some lab tests and her radiator cracked while she was 45 miles from home. She was close to Ronnie's. They sent a wrecker and put her ahead of others to get her back on the road. Good people and a very fair price I might add.

Lin Thompson

★★★★★

2 years ago

The folks that works there are very nice and helpful. I had to have my truck towed and they were very reasonable on charging to store it. Only $20 a day! Scott and Christian were some of the kindest folks you'll ever want to meet.

Raheem Lawrence

★★★★★

a year ago

Awesome people!! Very professional, super friendly and easy to work with. My oil change price was very reasonable. I would highly recommend anyone looking to get some work done. I’m definitely going back for my service.

James Colston (Sinopa)

★★★★★

2 years ago

I recently had the opportunity to experience Ronnie's Automotive & Towing's vehicle servicing, and I must say, I am quite impressed with their level of professionalism and customer service. While I didn't require any tow services on this occasion, I did have the pleasure of interacting with one of their drivers, and I can confidently vouch for their friendly and courteous demeanor. Upon arriving at the shop for vehicle servicing, I was greeted warmly by the staff and promptly attended to. The technicians seemed knowledgeable and thorough, taking the time to explain the issues they identified and the recommended solutions. This transparency in communication was greatly appreciated, as it helped me understand the necessary repairs and make informed decisions. What truly stood out to me was the attention to detail exhibited during the servicing process. It was evident that the team at Ronnie's Automotive & Towing take pride in their work, as they meticulously addressed each concern and provided efficient solutions. The quality of the repairs conducted left me feeling confident in the longevity and reliability of my vehicle. Although I did not require towing services on this occasion, I did have a pleasant conversation with one of their drivers. They were not only professional and knowledgeable about their services, but also displayed a genuine willingness to assist and answer any questions I had. Overall, my experience with Ronnie's Automotive & Towing left me with a positive impression of their services and customer-centric approach. From the attentive staff to the thorough repairs, it's clear that this establishment values its customers and strives to provide top-notch service. I would not hesitate to recommend Ronnie's Automotive & Towing to others in need of automotive services or towing assistance based on my interactions with them.

Brian Armstrong

★★★★★

a year ago

I have a 2008 Mustang Bullitt, which I am very picky about when it comes to having anyone service since there were only around 2000 produced and I love my car. I had a whine coming from the rear end that got worse under acceleration, but lessened when you took your foot off the accelerator. Being new to Mississippi, I asked around to find the best mechanic, and two other local shops recommended Ronnie’s Automotive in Gulfport after they diagnosed the car and either weren’t able to do the work or fit me in their schedule soon. I stopped in Ronnie’s and met Kristen, the office manager, and after telling her about the issue with the car, she went and brought the mechanic up that specializes in drivelines and transmissions, Jody, to talk with me personally. I explained the problem and Jody gave me the same diagnosis as the other shops and said he would be able to fit me in quickly. I dropped the car off and Jody did the work within a week since parts had to be ordered, and was very friendly and knowledgeable when explaining what he found upon doing the work. He replaced the differential bearing set and rear axle bearings and once I picked up the car it drove and sounded great, just like new. Kristen, Ronnie, Jody, and the staff I spoke to were all friendly and professional every time I called or stopped in, and I will be using Ronnie’s Automotive again if needed and I would highly recommend them. Kristen and Jody cared for my car like it was theirs, so if you have a classic or collector car I would not hesitate to use them.

Lamoney Mckenzie

★★★★★

3 months ago

Great customer service my car runs great 10/10

Happy Mona

★★★★★

Edited a year ago

Always great. Great prices too. Update years later: 12/6/24 Ronnie's Automotive is very professional. Easy to work with. I was having trouble with another automotive shop and Ronnie's took care of me when they didn't have to. Merry Christmas I love you all. Mona Odaniell

Wild Bill

★★★★★

3 years ago

Very nice folks. Took care of a relative's car after an accident. Very accommodating with retrieving personal items and helping us understand what the next steps of the process were. I highly recommend them! 🩴🩴

brittney stewart

★★★★★

5 months ago

They did a great job on my husband's truck. The did the job very quickly and at a very fair price.

Robert Scarborough

★★★★★

a year ago

Great service, great prices, they get you in and out, and a very comfortable atmosphere where they treat you like family. The absolute best.

Roy L Moss Jr

★★★★★

a month ago

Very nice people friendly, and they do good work on , I would recommend them, and I will make them my permanent mechanic place.

Daniel Domangue

★★★★★

5 months ago

Had an issue with an alternator while at cruising the coast. They were extremely helpful in getting us back cruising. Awesome shop with fantastic people. Highly recommend.

Gatlon

★★★★★

5 months ago

Excellent Service and Honest Work! I recently took my car to Ronnie’s Automotive, and I couldn’t be happier with the experience. Ronnie and his team were super professional, friendly, and upfront about everything. They explained what was wrong in simple terms, gave me a fair price, and got the job done fast.

Kula Z

★★★★★

4 months ago

Went in for a coolant flush. They're busy! I can easily see why. Some of the nicest people. They couldn't do the service I requested (needed an adapter for my particular vehicle), but they didn't charge me and still left my car in better condition than when I dropped it off. I was traveling through from Colorado. Otherwise I'd come back to have them work on my vehicles in the future. Nice to have the confidence to go in somewhere (as a tourist) and have such kind mannered people taking care of you, and not trying to take advantage.