Rose Custom & Collision Llc

Valerie Alexandra

★★★★★

3 years ago

Rory was fantastic to work with. He saw me on very little notice even though he was quite busy, and provided me with a quick work around solution to my door latch problem as well as an estimate for a proper repair. His quick work around was so excellent and I don’t think the full repair is necessary. I would not hesitate to see him for all my future auto body repairs.

Amanda Hahn

★★★★★

5 years ago

Rory was great to work with and did an absolutely beautiful job on my car. He got it finished in the estimated time and even stayed a little late so I could pick it up that day after work. He also touched up a few extra spots for me that he noticed which was super nice. We did have some minor communication issues - when I forwarded him things from my insurance company they went to his junk mail box. But he contacted me as soon as he noticed it, which was at like 8pm! Rory’s super friendly and has great attention to detail. I’m a perfectionist, and he exceeded my expectations. Overall a great experience, and I’d recommend him to anybody.

Lyla Fell

★★★★★

a year ago

This is the third time we’ve trusted Rory at Roses to assist us. I was rear-ended after only having my vehicle not even a day. And he explained what was going to happen and he worked with the insurance company and it was determined that it was a total loss. Which means Roses Custom & Collision didn’t make a dime off of his assistance over a week I highly recommend him he’s a man of great knowledge and integrity.

Liana

★★★★★

a year ago

Rory was recommended to us by a friend and the recommendation did not disappoint. Rory was honest every step of the way and I wish we would have known about him a long time ago. We definitely be back!

Mark Conroy

★★★★★

2 years ago

By far the best ever auto repair encounter of my life. Rory will make sure that your vehicle is safe but also that you’re taken care of from keeping you informed on repairs to working to getting the vehicle back on the road asap, he truly has you and your best interests at heart. The team here is not concerned as much with making a dollar as they are in making sure you’re not just satisfied but over the moon happy! If I could give a 10 I’d be asking to give a 100!

Susan Casey

★★★★★

2 years ago

TRUST RORY WITH YOUR CAR. Not only does Rory do excellent work -- but he is honest. I know I can count on him for any custom or collision job I need done on my car, and the results will be exceptional. Plus, he's a nice guy. I truly enjoy working with him. Rory is one of those rare gems in the car business. Sincerely.

R Phillips

★★★★★

Edited 5 years ago

We really look forward to getting our car back. Exceptional Quality, great prices And beyond expectations! Also he does excellent body work very honest and a pleasure to meet. This was before now waiting for the after, look at the after

Isaac Testa

★★★★★

5 years ago

I cannot say enough good things about Rory's body shop. He was professional and the work was done promptly and with a fantastic attention to detail. Rory maintained great communication throughout the process and made sure to get me the best price on my auto body repair. He stayed late so I could pick up my car and even gave me some paint to use on any scratches I may get in the future. Rose Custom and Collision went above and beyond for me from start to finish and I highly recommend their services.

Ross McCoy

★★★★★

3 years ago

Rose Custom does fantastic, honest, detailed work. Rory was fantastic to work with and met all marks he stated over the phone. It was my first time there and I would recommend them to anyone needing custom or collision restoration on their vehicle. Don’t hesitate to trust your vehicle with Rory.

Megan Cuccia

★★★★★

a year ago

I would give 10 stars if I could - Rory and his team are top-notch! Their work is beyond reproach and very professional. Most of all, he does not let insurance companies dictate how to repair a vehicle. I will continue to go to this shop and will have no issues with giving a positive recommendation! You won't find better quality than this place!

Taylor Bang

★★★★★

Edited a year ago

I haven't even gotten all the way to having the part installed yet but Rory has been by far hands down the best mechanic and individual I've ever worked with in this industry. The last thing he wants to do is pad his pockets by taking from you and putting in his own. He is actively assisting me and making sure that this is not a financial downfall for my family. Brilliant communication and sincerely happy to help. Three words. Helpful, sincere, & kind. My go to one stop body shop. Thank you, Rory! Updated: The repairs are now done and my car looks brand new! When I say this was the single best experience I've had regarding a vehicle, I mean it.

Tyler Schafer

★★★★★

a year ago

Did a great job fixing my truck. It took a bit longer than expected but that was due to parts availability. Looks better than new.

Vivienne Andersen

★★★★★

7 years ago

If you have a car you love, or you can tell the difference between quality work and schlock this is the auto body shop you want. You can get cheaper bodywork in madison. You can probably get faster body work in madison. You can’t get better bodywork in madison. Period. Also Rory is a really great guy to work with. Are you excited about an unusual custom job? So is he.

Tom Lobaugh

★★★★★

8 months ago

Rory fixed my daughter's tiguan after extensive storm damage a few years and did impeccable work. He is also a very interesting guy which makes it all a better experience. He just gave me 3 great mechanic referrals . Thanks Rory!

Joseph B St.Peter

★★★★★

7 months ago

Rory saved me 3000 and put so much detail into the repair of the car! It looks brand new and the customer service was amazing. He talked honestly about everything! 10/10

Vanessa Beardsley

★★★★★

4 years ago

Rory and his team painted a steel exterior door and two chairs for me. I was happy to work around his busy auto-body jobs and have him treat this as a side job to do in his spare time. Communication was good and always respectful toward me and my project. Rory took the time to consult me when he had questions and extended me a fair price for his work. I appreciate his attention to detail and would not hesitate to trust him to do any auto-body repair (or furniture painting) in the future. Rose Collision is a locally-owned business that operates with integrity and produces quality work.

Emma Czarnecki

★★★★★

3 months ago

Would recommend Rose Custom time and time again! My parked car was hit (totaled). Dealing with State Farm was a nightmare. Not only did Rory help walk me through the process, but was calling State Farm himself to try and get them to expedite the process and offer me a fair settlement. He went above and beyond communicating with me, State Farm, and the car rental company. Rory made a really challenging situation a lot more bearable. And of course the car looks great!