Where is Rotex Truck Center located?

Rotex Truck Center is located at Rotex Truck Center, 11802 Sara Rd, Laredo, TX 78045. You can find their exact location and get directions on the map provided above.

What is the overall rating for Rotex Truck Center?

Rotex Truck Center currently has an overall rating of 4.1 out of 5 stars, based on 192 reviews from the community.

What are the opening hours for Rotex Truck Center?

The opening hours for Rotex Truck Center are: Please contact the business at 19567221250 to confirm their current operating hours.

Best Car Repair in Laredo, TX: Rotex Truck Center

Katia Barrette

★★★★☆

7 months ago

4 * just because of the lack of parking for trucks hooked with a trailer. The people are very nice, efficient, all with a great attitude. I recommend this place, but if possible don't go with a trailer, in my case I didn't have a choice, so I parked on street, there's no sign that says no parking, just a bit of a busy street.

Someone Awesome

★☆☆☆☆

Edited a year ago

Slowest service you will ever experience. Trucks just stand here forever. Takes days on days to do a simple service. Walk randomly by the mechanic bays. You will see maybe one mechanic working at one truck, if any at all. They take their sweet time like these are not work trucks. Don't come here unless you have no other choice. Any other place will have more respect for your time. Avoid this place at all costs.

Itzamara Pedraza

★☆☆☆☆

a year ago

If I could give it zero stars I would. Worst experience ever! The service manager Robert basically told me I was screwed on warranty and could not give me an explanation as to why our ecm that was purchased with them was not programmed correctly the 1st time had to take back for a 2nd time. When they decided to say we tampered with it . Screwed me over $3000 . Only reason why I had purchased was because I needed it asap for my customer. Will be my 1st and last business opportunity I ever do with them. Zero customer service no solution whatsoever. Additionally they wanted me to pay an extra 150 for freight to send to Cummins to see if it was missing anything. After they had already screwed over $3000. Stay away from this place. Reported to Cummins already. They should not be a dealer of such a prestigious brand.

Ricardo Huerta

★★★☆☆

a year ago

Slow service, they tell you your truck is in the shop while they whole time it's sitting outside untouched. Be prepared to wait a long time or drop the truck off for days. Seems they take care of local drivers and vendors first.

Peter Das

★★★★★

2 years ago

This is my second visit at Rotex. I am bringing new motorhomes for recalls from Optimum RV in Robstown. Both times they brought us right in and the service is quick. Both International dealers in San Antonio and Victoria wouldn't even answer the phone. Thank you Rotex for your superb and speedy work!

Roger Betancourt

★☆☆☆☆

10 years ago

2014 ProStar International first visit all they had to do reset a code, that took a week of excuses, they tried telling me that it was the injectors when I threaten to take the truck somewhere else I told them the truck drove fine with that code on for more than 2000 miles after I got into it with them they finally got it out IT TOOK A WEEK just to reset a code. Now my truck is in the shop for a battery change well the stories have begun first day I was told it was in diagnostics that supposedly took all day, called the next day all they did was charge the batteries all day, next day all they did was remove the batteries, next day install batteries, day 5 checking the charging system still not done, take in mind I have been calling twice a day, AutoZone can charge and check batteries in 6 hours, the truck has 4 so if they have only one machine that would take 24 hours and the next day to check them install or reinstall this shop is ridiculous full of lies they like to milk it specially if the its under warranty or a big trucking company because I'm sure they charge top dollar for Labor Hours.

Scott Arnold

★★★★★

3 years ago

We had to two our truck to Rotex and it was a nightmare until our truck was in the service bay. Rene and his team were to the point, had the truck diagnosed in a timely manner and had us fixed ahead of schedule. great job guys, thanks again. JMSA team

D Lankford (Bigd)

★★★★★

★☆☆☆☆

9 years ago

Very very bad dealer and shop, paid alot of money for them to rebuild my back drive axle, they for got to put a crush sleeve in between the inner and outer Pinon barings, drove around for 7 months before I found out, they still hAve not warranteed the work , every time I call they hang up on me!