RPM Automotive

Jonathan Ruiz

★★★★★

a year ago

Top notch service, Mike knows what he's talking about and is willing to help you with all your vehicles needs. My car was in need of some serious service and RPM automotive took on the challenge with me and my car. Thank you for your patience and prompt service.

Brad Bailey

★★★★★

8 months ago

Transparent, honest, professional and quick is how I would describe my recent transaction with Jason and Tim at RPM Automotive. I would highly recommend these guys for your auto needs.

Charles Walker

★★★★★

Edited 5 months ago

Tim and Jason are very friendly and knowledgeable. The store was very clean and the mechanics did great work

kirk galligar

★★★★★

a year ago

As always a fair price for quality work. The Dealership almost took me for over 1k on an expensive parts and to many hours repair. It was my 1st newer car and I was a little taken back by parts cost. Spoke with RPM put my big boy head back on and ended up with an upgraded vehicle for 1k less!

Sam Pagan

★☆☆☆☆

a year ago

Unfortunately, my experience with this place was disappointing, with both the customer service and the quality of work falling below expectations. My interactions with the customer service representative, Mike, were particularly unpleasant. While he used polite language like "sir" and "thank you," his overall demeanor was condescending and arrogant. He seemed disheveled and displayed a dismissive attitude, failing to truly listen to my concerns and becoming defensive when questioned. This created an uncomfortable and frustrating experience. Regarding the repair work, I initially spent around $2,500 to address an overheating issue in June. However, the problem persisted, and I had to return the vehicle a few weeks later. While they rectified the issue under warranty, the same overheating problem resurfaced five months later. This time, they claimed it was a separate issue not covered by the warranty. Given the recurring nature of the problem and my lack of confidence in their diagnostic and repair abilities, I've decided to take my business elsewhere. I would advise others to do the same.

Jaiya Miles

★★★★★

a year ago

First time going to RPM and had a great experience thank you to Tyler, Jordan & the mechanics that worked on my mom’s vehicle. They shared a lot of knowledge and engaged in great conversation. They were able to solve the issue with her vehicle with no problems. Thank you so much. Will return if needed. P.S they spoiled my 11 month old like she was a princess there :)

Lilbit Fleming

★★★★★

8 months ago

I began taking my vehicles to RPM when Famous switch to APEX some time this year. #HandsDownBestEver# Went to RPM today to have my tire sensors replaced and they were great. They will always tell you the truth about your vehicle. Give them a try and they will not disappoint ❤️#2018GMC# #GirlTrucking#

Adrian Asetre

★★★★★

a year ago

The staff at the desk were fantastic. Offered me a donut from Dunkin—automatic 1/4 of a Star. The rest of the 4.75 of the Stars is towards their customer service. I was there for a number of things, one of them was an Alignment. There was an issue with a couple of the tie rods that prohibited them to properly align the wheels. So they explained, with pictures, what the issue was. Their level of knowledge was apparent as they were explaining everything in detail; where the issue was located, what the part does, how the issue affected the car, etc etc. As I was waiting in the lobby they gave periodic updates. An engaging group of staff there. They were approachable, sociable, hilarious and professional. No issues noticed after all the work was done. Would recommend them 100%

J. Ricks

★★★★★

Edited 10 months ago

Lets start with the free inspection.. which was completed quickly even after having a few jobs ahead of me. They were real and upfront about the things I needed now...and the things I need to plan ahead for in the future. I am always satisfied with their services. Thanks RPM Roosevelt....

Jeffrey Schwartz

★★★★★

5 months ago

They were very efficient and worked with me to find tires that would fit at a good price

Tracy King

★★★★★

3 months ago

Best Mechanic Team I've seen in a long time!!! I wish I lived closer so I could come back but Thank You for your excellent service.

Jordan Shasha

★★★★★

3 months ago

100% recommend this shop! Dave & the team are extremely professional and provide an exceptional service. Great prices & efficient work!

bree collins

★★★★★

2 years ago

This place I cannot recommend enough seriously!!! We just got done being stranded on the side of the road after popping our tire on something leaving work… our tow truck canceled, ERS from my insurance would be another hour to us and this place was set to close…. Mike Carter, their GM, said bet: “Be there in ten minutes. sit tight”. He came out to try and do our flat for us right there on the side of Roosevelt!!! Our car never came with a wheel lock (I know… ridiculous) and he handled that too. Took my husband back to pay and handled everything within like 30 minutes tops… I know this sounds rehearsed but I seriously have never been so impressed by an auto shop before… (the price was not bad at all either, better than most). Thanks again to Mike for being so kind and able to help us get home to our dogs safely!

roy brooks

★★★★★

3 months ago

I take all my car to RPM for servicing and repair. Their technicians are highly skilled. Manager Jason Erwin is extremely courteous and professional .

Paul Hilpert

★☆☆☆☆

2 months ago

Company work Van was running rough called RPM Friday morning. They said, sure, bring it on in. We'll look at it today. Might have to wait till tomorrow to work on it. Only brought it to them because they are open on the weekend. Mention to them when I come in if we are not on a account, then call me and I will get them a p o. Wait till late Saturday, no call back, call them evidently. They had not looked at it yet. All they had to do was check the codes to find out what needed to be done. They say they're going to get on it. Come Sunday afternoon, still, no call ,go up there And pick it up, they tell me, oh, we've been trying to call your office. We can't do anything without a PO. I told them that's why I gave them my phone number. What office is open on a christmas weekend. Wasted, three days letting it sit there and they never even touched it. Sorry about the voice to text.

RANDY MILLER

★★★★★

a year ago

Let me start by saying this place is amazing!! I took my truck to the dealership, (I know never again). I had my car towed from the dealer here and Scott and his team took care of me right away. Not only did I save a tremendous amount but the job was done fast and correct. I highly recommend this place to anyone who wants to save money and have a great friendly staff

Haris Aman

★★★★★

a month ago

I can’t say enough good things about this RPM. Scott and Jason are true professionals—kind, genuine, and incredibly knowledgeable. From the start, their communication was clear and transparent, and they took the time to explain everything without any pressure or upselling. They got the job done exactly within the time they promised, which is rare and much appreciated. The quality of their work is solid, and it’s obvious they really know their craft. If you’re looking for a team of mechanics you can trust, this is the place.