About Business
Residents of Jacksonville, FL, Jacksonville have long trusted Budget Automotive Repair Inc for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto electrical service, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 115 reviews. Throughout Jacksonville, and particularly in Jacksonville, FL, Budget Automotive Repair Inc is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Budget Automotive Repair Inc for any Car Repair inquiries or to schedule a visit to their Jacksonville, FL facility.
Google Reviews
Lamanda Love
★
☆☆☆☆
4 months ago
So extremely rude. Whoever is on the phone, needs customer service training. I called for a ROUGH estimate and I could hardly get out ANYTHING I had to say before she began shutting everything down, telling me my car has to be looked at. While I FULLY understand some things have to be looked at first to say, she wouldn’t not even let me SPEAK nor did she ask me anything about my car, couldn’t get out WHAT I needed or WHAT car I have. And then tells me “well maybe you need to find someone else” I HUNG UP- that was so unnecessary and not how you talk to people trying to spend money with you. Disgusting. Will seek services else where. Thanks for nothing.
karron hagler
★★★★★
6 months ago
If you need car repairs this is your shop. The owners are very honest and prices are reasonable. In fact we took our old truck in for an issue and they advised it was under warranty. We would not have known otherwise. 5 star garage!
Deborah Williams
★★★★★
5 months ago
John and his tech where amazing. His knowledge quickly solved my problem and had me back in the driver seat in no time. My other mechanic of 14 years lost a customer yesterday to Budget Automative
Brian Sheets
★★★★★
a month ago
Excellent place to do business with. I have had my injectors done and all sorts of other repairs on my 6.0L Ford.
Jen Booker
★★★★★
a year ago
Thanks for always taking such good care of my automotive needs. When I was first referred to you, I would do my diligence of calling around and no one held a candle to you. I don't call anyone else anymore. Your work has proven to be reliable and truly works with my budget. I love that your family owned/operated and treat me like a neighbor coming by to borrow a cup of milk. I hope your business and family thrive for many years to come. Thank you again for a job well done!
Melissa Fisher
★★★★★
a year ago
We love this husband and wife owned business! Both are very knowledgeable and helpful. John will never charge you for something you don't need - and if he knows it's a simple fix - he will walk you through it so you don't have to pay labor costs. Rates are very fair and turn around time on repairs is quick. We will not take our vehicles anywhere else.
Terrence Bair
★★★★★
a year ago
Very detailed and timely shop. Reasonable prices. I brought in a vehicle that didnt drive and idled terribly rough. Now drives better than it ever has! I am thoroughly satisfied with the services recieved. Wish i could have finished everything i wanted to get done, i just prefer not to pay anymore storge fees than i already did, i dont blame them for that. My phone turned off and i was unreachable for 2 weeks. The rest of the minor items i am experienced enough to do. Will recommend in the future
Nancy Ulrich
★★★★★
a year ago
Recently our Jeep windows and door locks quit working and the interior light would not go off. The staff at Budget Automotive was able to correct all of the electricial issues and they changed our valve cover gaskets so my beloved Jeep no longer stinks! These guys are wonderful and fast! Thank You!!!
Jen Booker
★★★★★
2 years ago
They gave me the best price after calling around for my car repair. They were able to quote me over the phone quickly, confirmed the diagnosis before making the repair and knocked it out while I was at work no less. Thanks so much for the fast and affordable service. I appreciate you guys so much and highly recommend you to my friends, family and community!
Madeline Cedeno
★
☆☆☆☆
a year ago
Is a rip off company! Scammers! My daughter ask if they can check the breaks and call before doing any repairs plus she ask if there is any fees to check the answer was no. No estimate was never giving they call to come in and without her authorization they did it. She telling them she doesn't have the money right now and they did it anyways now they want to charge her. Am sorry but am reporting to the business bureau! Who freaking does that to a customer! I would give them no star! Gaining a new customer they just lost the customer.
Katrina
★
☆☆☆☆
a year ago
DO NOT WASTE YOUR TIME OR MONEY! Straight rip off repair shop! Asked them to put in a transmission and replace the rear main seal. Three days pass and Jackie calls and says your car is ready but we had to replace the transmission mounts and motor mounts. They didn't even call before doing the mounts and charged me an extra $600. Get my car and noticed there still was an oil leak. Asked if they changed the rear main seal and she looking stupid saying I didn't request that...smh. Now they wanna charge an additional $800 for something I said to replace initially to put the transmission in. They don't even deserve one star!!!
Hanna Smith
★
☆☆☆☆
a year ago
Do not take your car here!! They charge outrageous prices, and when you tell them not to do the work, they still do it. They were given specific instructions over the phone not to proceed, and then still did the work. Instead of owning up to their mistakes, we’ve been forced to pay the bill or they wouldn’t give the keys over. On top of that, they tried telling us they’d put the old part back on, but would charge $116 for this. Terrible business practice, and extremely rude customer service.
Terry Fountain
★★★★★
4 years ago
I am always so pleased with the good service I get from John @ Budget on 103rd. We have old cars & he keeps them going for us. He always evaluates and then explains what he thinks needs to be repaired plus providing an estimate. He gets the guaranteed work done in a timely manner, & I am always a satisfied customer because he backs up what he does until it's right. A great place to have your vehicle repaired!
Daniel Cipollone
★★★★★
4 years ago
If you have a diesel definitely take it to budget automotive. It's hard to find honest mechanics these days. I was quoted over $4,000 at another shop. To say I was surprised when it was under $2,000. I will definitely be taking all my vehicles in the future to get worked on by budget automotive. Thanks again for the awesome work service and pricing.
Corina Buck
★★
☆☆☆
4 years ago
John (owner) and his mechanics are great when it comes to making sure your vehicle is serviced properly...front end desk help (owners wife) not so great...rude and does not communicate well! I feel sorry for John if he loses business because of how she runs the front end of the business! First impressions are important I'm glad I bit my tongue & held off to do business strictly with John as she could care less.
Betty Page
★★★★★
3 years ago
Mrs Hires was wonderful, easy to talk to and very sweet .i found my new place to get my car fixed. I took. My car to 2 places they could NOT!! find the problem but Budget did. Thank You! It's nice not hearing that noise anymore. May the Lord bless y'all .
Johnnyohness
★
☆☆☆☆
2 years ago
I have used this business in quite a few instances because they are close. However, I will never use them again. When they make a mistake on your repair causing extensive damage they charge YOU to repair THEIR mistake. Their mechanics are incompetent and not professional. Their mistake on a recent brake job causing extensive damage cost me hundreds of dollars. There is no integrity. When they are hired to fix a problem but can't you are still charged. I'm done.
Stephanie Cummons
★★★★★
3 years ago
Family owned and opporated by a really nice and knowledgeable couple. Speedy turn around considering how busy they always are. My dad and brother pointed me in their direction and I was very happy with the service I received. Will be back for any future repairs needed!
Alan Hunter
★★★★★
6 years ago
I dropped off my van that had been giving me trouble for some time. Finally driving got to be dangerous with the ecu trying to calibrate every time I stopped. Dropped it off one afternoon and they called the next day telling me to come pick it up. Great service and priced right.
Duane Mitchell
★★★★★
5 years ago
If you need an honest mechanic this is the place. John over the years has helped and fixed many cars for many customers I've known. He doesn't try to rip you off, very honest and backs up his work.
