About Business
For professional Car Repair care in Albany, NY, Albany, look no further than Ruth's Automotive. Their team excels at delivering top-tier results for Auto repair shop, Auto electrical service, Towing equipment provider and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 54 pieces of feedback. They have become an integral part of the Albany, NY community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Albany, Ruth's Automotive is ready to assist with your next project or repair.
Google Reviews
Mr M
★★★★★
a year ago
Paul and Beth are great people, they truly care about their customers and always do a good job for everybody
Lisa Meinhard
★★★★★
3 years ago
I came in, not for a repair, but for getting out of being lost. The lady at the desk, was very kind & after her directions, made it home safely thank- you, Lisa M.
Raedene Gray
★
☆☆☆☆
a year ago
Cost 759.99, to fix my starter, and they said nèded to replace battery cable, on my Jeep Wrangler
JoAnne Oram
★★★★★
4 years ago
Have been using this family business for a few years now. If I could give more stars I would. Well run business and politeness and courtesy and professionalism are outstanding. Should be more companies like this for consumer use.
Jim Kiernan
★
☆☆☆☆
a year ago
Called and asked if they do NYS inspections. The guy told me he was too busy with a customer and to call back in 20 minutes and hung up on me.
Mansfield Teetsel
★★★★★
a year ago
I broke down with my old station wagon on my way home from albany to richmondville ny.The owner of this business went out of his way to help me We need more great people like this man.I wouldn't have made it home without his help.5 stars to Ruth's Garage and it's kind owner
Lin Daniel
★★★★★
6 years ago
Excellent service, excellent customer service. Finding parts for an 85 Chevy Caprice was getting harder, but Paul Ruth came thru. Now I'm driving a 2010 Honda. My car changed. My mechanic didn't.
John Kierstead (Captain John Wolf)
★★★★★
a year ago
I use ruth's for our work vehicles. Excellent job and great communication. They work with element fleet management to get the work done on our vans. Very friendly and they get the job done.
Tim Constantine
★
☆☆☆☆
3 years ago
They charged me $1,200 for a thermostat my car didn't even need. Also had my car for 3 weeks for some reason and never once called me to tell me it was done or provide any updates.The worst garage I have ever been to by far. Do not go here.
Lee MacCrea
★
☆☆☆☆
3 years ago
I came to Ruth’s for a general inspection of a newly purchased car. At drop off, I signed an invoice with the tentative price of $180 for the comprehensive inspection. They told me it would take 1-2 hours. 6.5 hours later, I called (they had not reached out) and they said it was just finished. They charged me $240 ($259.20 after tax) at pickup, saying it took longer than expected. This should be a general service, with a set amount of hours allotted and thus a finite fee. How is it my fault that the inspection took longer? A NYS inspection costs approximately 1/8-1/9th the amount. While this is understandably more comprehensive, it doesn’t warrant the price. I will not be returning.
Shaugne Templeton
★★★★★
3 years ago
Paul Ruth is one of those rare businessmen left that cares more about customer satisfaction and repeat business then he does about just raking in the dough. Second time now I've had a piece of equipment installed on a company vehicle absolutely professional and Flawless work, knowledgeable about all the products that he has, he and his wife are an excellent business team that will have me returning whenever I need similar services. Thank you Ruth's Automotive!
T Daly
★
☆☆☆☆
2 years ago
Ordered tonneau cover with a deposit. Received a text a couple of days later that is hard to find the latching system ordered and they would get back to me asap to let me know status. Over the next week or more I called three times and left voice messages with a request for call back, no response. I had to stop by in person to find the older model wasn’t easily found. I up graded to the newer model and was told two day delivery then install. Over a week later once again I had to check in person for response After paying for install I found it was leaking and returned, was again told they would call when they could get me in for a fix it. Another week later I returned in person again. They applied some silicone. Still leaking. Not happy.
Manuel Calvo
★★★★★
a year ago
Received excellent service through Ruth’s automotive. I bought a bed cap from them, The process was extremely efficient and had no problems at all. Thank you very much.
Alexander Ostrow
★
☆☆☆☆
a year ago
The woman answering the phone was extremely pretentious and tried to tell me no shop offers free courtesy inspections. She also tried to charge me an hour's labor for a five-minute vehicle check. The shop itself may be fine. The one-star is just for her.
Joshua Couts
★★★★★
2 years ago
Ruth's Automotive has great service and very friendly and knowledgeable staff who helped me purchase cost-effective accessories for my truck. I highly recommend this family business that has been in operation since 1968 for all your truck accessory, service, and repair needs!
John Fulton
★★★★★
3 years ago
Had a coolant leak and Paul and his team took the time to diagnose the problem, take the time to explain everything to me, and kept me informed of the progress and timeline. It's a family run business and I appreciate the courtesy they show their customers and the good work they do. Definitely will be back for regular maintenance.
Dolores Shepard
★★
☆☆☆
Edited a year ago
At first I thought this business was very knowledgeable and I took my car back to them with multiple problems as my car was an older used car I had bought cheap. I spent over 2000 dollars with them, and during a new battery installation, for which I supplied the battery, the mechanic apparently didn't check the battery cables and terminal ends. I was having a starting problem and even when I went to pick the car up, after waiting for the car for 2 months, it wouldn't start. I asked them to keep it and fix the starting problem but he refused. His advice was just drive it every day! Well you can't drive what you can't start up! So I got the car home and took it to our local dealership where they found that the problem was the battery cables were corroded and worn and the terminals were not making good contact with the battery posts. It starts and runs fine now but no thanks to Ruth's Automotive.
RJ
★★★★★
9 months ago
Owner Paul was very polite and knowledgeable I had a cap put on my Silverado a great job looks fantastic definitely would recommend them
Anthony Barber
★
☆☆☆☆
9 months ago
I tried using the shop for a few months now. Every single time I bring a vehicle and it comes out with a new issue. They sit there and hold a vehicle for months at a time. I give them a spending cap and they blow right past it without contacting me. Extremely unprofessional and Very terrible service. Stay away at all cost.
Raul Roel jr
★★★★★
a year ago
Great place great people, Paul is a very knowledgeable guy and he’s got rlly good guys they actually had to modify the brackets slightly to make it so I could still open my cargo boxes but did it perfectly. I would recommend this place all day. Now the snow won’t pile in the back thank baby Jesus.
