RVA Auto Service

Kevin Sinh

★★★★★

4 years ago

Great family owned business. They always do quick work and always willing to fit me in their schedule. Have had honest dealings with them and have saved a lot of money. Their prices and quotes always better than the shops around. Highly recommend!

Melanie Megela

★★★★★

4 years ago

I love this place. They do such a great job on my oil change every 5,000 miles. And they do it in record breaking time! Fast, fantastic service and it's cheap too! Almost too good to be true. But if we have to get an oil change every couple months,we might as well find the best place to do it,and this is it!!!

Myan Le

★★★★★

a year ago

I scheduled the appointment over the phone 4 days before! They helped me get a state inspection and everything was pretty quick! I had an early morning appointment at 8 or 9 and it is took definitely less than an hour! I plan to go here again!

Outta Direction

★★★★★

2 years ago

Had State inspection done the last 2 years with them an plan to again this year. I've sent a few friends there as well! We all have had great experiences. Dropping the car off late the night before an getting called before lunch the next day!... in the 20 something years of driving I haven't EVER had a place call me back that fast with state inspection! Like I said wasn't just me everyone I've sent has had the same experience! Seems so small but when I've had another place up the road from this location make me wait 3 days! I'm so glad I found this place!

dave limtsen

★★★★★

2 months ago

Rva auto service did an amazing job, 10/10 would recommend.

Jay hartsock

★★★★★

a year ago

Kevin, his brother, and their service team have been taking care my and my wife’s vehicles for quite a few years now. Everything from state inspections and oil changes to major engine and transmissions issues. Everything from a diesel truck to a BMW turbo coupe. Can they handle every single OEM issue? Of course not, but they sure have handled the vast majority of ours over the years. They always clearly explain everything, go over all options, are very cost conscious, do what they say they will do, and just generally provide very professional and reliable service. When I picked up my vehicle recently they had even had their detail guy wash it for me! What more could you ask for?

Shabeen Ali

★★★★★

a year ago

The best place in Richmond to take your car for servicing. They are fast, professional, and very reasonably priced. My rear tail light was out and they got me in and out in just a couple hours, as a walk in! The absolute best customer service!

Akiel Bell

★★★★★

10 months ago

I had my Audi dropped off to get the power steering replaced and they did a great job with a great price. 10/10 recommend if you ever need any work done on your car

Marvin Johnson

★★★★★

6 months ago

They do excellent work and I would recommend anyone to go there. Pricing is reasonable and they have taken care of all of our vehicles.

Jovanni Alonso

★☆☆☆☆

a month ago

It is not possible to put less than 3 stars. I'm here to solve a light problem, they lose the covers and they can't fix it.

Yahya Yh

★★★★★

8 months ago

"I've been getting my car serviced at this place for three years now, and I've always been impressed with how professional and friendly they are. But, I've noticed a real change in how they communicate over the past year or so. Back then, getting in touch with the manager was easy, and he'd give me solid answers about any car problems I had. Now, it's way harder – they just tell me to book an appointment to have the car looked at instead of letting me talk to him directly. Waiting two weeks for a response isn't cool. I really hope the manager adds a direct number for quick questions. We don't mind waiting for appointments, but sometimes we just need a fast answer about something simple. I hope they go back to how things were, because I really do appreciate the quality of their service."❤️❤️❤️

Heather Nicole

★★☆☆☆

8 months ago

Giving two stars because I got squeezed In because I needed an inspection asap. They failed me for “non” working license plate lights and charged $53 for them to be replaced on top of the $20 inspection. I said that’s fine whatever do it. But while I was in the waiting area I heard the woman at the front desk saying to not one but FIVE People they need the same lights replaced or they’ll fail the inspection. Just be careful with this place

Darcie Chin

★★★★★

8 months ago

Incredibly phenomenal auto shop. Fair, knowledgeable, kind, and exceptional customer service. I’ve never been more impressed and felt taken care of at an auto shop. 20/20 recommend to be your RVA Car maintenance spot

Letrice

★★★★★

9 months ago

Yesterday was my first time going to them for a State inspection! I was a bit nervous seeing as though I've been done wrong at multiple other shops before. But RVA Auto shop was very kind and sweet, and made me feel welcomed and Good. I will be going back. You guy's have gained a new customer!.

Gwendolyn Alabastro

★★★★★

6 months ago

Great service!!! Great people to do business with as well as reasonable prices. I felt like they were honest and took good care of me. I dropped off my car today to get my state inspection and while I was there I learned that I was also in need of other routine maintenance services. Instead of getting an Uber to come back to pick up my car -they instead ended up just picking me up because I live not too far away!! —Talk about wonderful Customer Service!! Five stars all the way …great job guys! Thanks for taking care of me ! This is my second time doing business with them and I’m going to continue to come back :) Also, while I was there I overheard a woman in front of me saying that she had moved and still continues to get her car serviced at this specific location because she trusts them that much.

Don B

★★★★★

6 months ago

My wife and I have been using RVA Auto Services for years and have always gotten great service at a fair price. I had my car inspected today and noticed they’ve hired a new guy named Ban at the service desk—he was awesome to work with! Definitely a great addition to the shop!

Anna Charlton

★★★★★

a month ago

Y'all, I cannot express how awesome these people are!! I haven’t even picked up my car from the shop yet and I’m happy with the experience! Amazing communication and explaining what specifically the issues are! I got recommended this place by so many people, so happy to have found a reliable place to bring my car!