S&S Tire & Auto Service Center

LaNeal Lunsford

★★★★★

a year ago

I went in for an oil change today. I found it very heartwarming and beautiful that the windows were adorably painted, the Christmas tree was up and you could hear Christmas tunes playing in the shop! My favorite part was that there were several Toys for Tots boxes picked up that were overflowing! How blessed many children will be this year when they wake up Christmas morning! My oil change was super quick and I received the best service with a smile! This shop definitely is putting Christ in Christmas this year!

Serena s

★★★★★

a year ago

Not a car person at all. Needed a new car battery fast. Service was fast and I appreciated the communication/ education I received. This was my first time here and I will be back for my car needs! The guys working the front counter were really professional and friendly. I am really satisfied with the customer service. I’ve been going to the dealership where I bought my car for years they’ve never been this helpful or friendly. This is how service should be, can’t thank you all enough! Made my car “nightmare” a breeze! 12/4/25 @ 5:15ish

Gavin Cedergren

★★★★★

8 months ago

Great customer service. I performed an inspection on my service after it was done, and noticed some small flaws. The managers took immediate action, fixed their mistakes, and made sure I was well taken care of. This is an honest business.

Ben P

★★★☆☆

a year ago

Ordered a new set of tires to have installed to brand new Toyota wheels along with new Toyota TPMS sensors. David was great to work with, very accommodating and friendly. I dropped off the wheels and sensors and upon pickup a quick visual of the rim face revealed no problems. When I got the wheel/tire assemblies home I found each rim inner barrel deformed with marks from their mounting machine; modern equipment has protective covers to prevent these marks so I'm left wondering about their equipment. And, the way the wheel weights were placed were not to spec as they were to be placed on the portion of the barrel close to the spokes, less than 8g which these were not (it looked like two different people balanced two different assemblies); I'm left wondering about their balancing equipment with regard to calibration. Anyway, I had another shop rebalance them since S&S was closed on the weekend and I needed to get these installed (to be fair to S&S I did not contact them over this issue). Overall, if they wouldn't have scratched up my brand new wheels and balanced per spec, I'd have given five stars for the service, but details matter to some folks and in that regard, they lose a bit. Great service, but workmanship can improve. EDIT: Thank you S&S for the response, let's discuss. I also forgot to mention the apparent disregard for alignment of the tire "low" spot (yellow dot) positioning relative to the valve stem; it's all over the place.

Talann Leighton

★★☆☆☆

Edited 2 months ago

Took far too long for a simple oil change. I didn't have a large vehicle and it was not busy when I got there. Took close to 30 minutes just for them to pull my vehicle into a bay and around an hour and a half to change my oil. I brought a coupon that said 1 free oil, lube and filter. The initial person that helped me made a great deal out of the fact that it was only $29 off of an oil change with a specific amount of oil. The way the coupon was worded didn't elaborate other than it was for conventional oil. I would have been fine with the situation if the customer service rep wasn't so rude about it... While waiting I also overheard some of his phone conversations with what I would assume are customers. He seemed to be arguing with an individual on the phone. It sounded like he hung up on them because I heard him laughing about it to his coworker that was in the office. When my vehicle was finally finished, a different representative that helped me was a lot nicer and apologized for the long wait. I didn't press the issue because I just wanted to go home after an already long day at work. As far as I can tell, my oil and air filter was changed correctly. This was my first experience with this establishment and even though I had a coupon, I was looking for a place I could trust to get my vehicle serviced. I'll unfortunately be looking elsewhere.

Julia Guy

★★★★★

10 months ago

I recently visited S & S Tire in Lexington, KY, for help with a punctured tire and a misreading tire pressure gauge, and I couldn't have had a better experience! From the moment I walked in, the staff was extremely professional, kind, and welcoming. As a woman, I especially appreciated the inviting environment — I felt completely comfortable and respected throughout the entire process. The team took the time to clearly explain what was going on with my tire and the pressure gauge, without making me feel rushed or talked down to. Their honesty and patience stood out. From a student's perspective, the pricing was very fair and transparent — no hidden fees or pressure for unnecessary services. If you're looking for a trustworthy place for tire service with genuinely good people, I highly recommend S & S Tire. I’ll definitely be coming back for any future needs!

Anthony Creane

★★★★★

7 months ago

Another place told me my flat could not be fixed and I needed to buy new tires. I liked the price here so was going to buy a set but I first asked if they could plug the hole. They checked and they repaired. That is honest.

Kevin Wente

★★★★★

a month ago

The staff at S&S have been tremendous to work with for tire replacement and other services. I highly recommend this shop!

Courtney

★★★★★

7 months ago

Very kind and honest. Needed a new car battery and they quoted me much less than another store for the same (and probably better) service. Very fair prices. It is first come/first serve so you may have to leave your car. Left my car at 7:00pm and it was ready by 9:00 am the next day. I really appreciate being able to support a business that won’t try and take advantage of you. I will be back for any car needs and will recommend to friends/family.

Pie American

★☆☆☆☆

2 months ago

Fudged paper work. Originally quoted me 615 for starter and new battery. Told him I had a warranty at Walmart he told me I could exchange it and it save me 160. When I went to pick up my car it was still 615 and they changed the pricing of the labor and the starter to make my bill the same. Won’t trust them ever again.

Emily Donohue

★★★★★

a year ago

5-Star Review for S&S Tire: I can’t say enough great things about the workers at S&S Tire on Richmond Road. From the moment I walked in, they treated me like family. The staff is incredibly honest, kind, and professional, making sure I understood all my options without any pressure. It’s so refreshing to find a business that truly values its customers and provides top-notch service. If you’re looking for a reliable tire shop that you can trust, I highly recommend them! ⭐⭐⭐⭐⭐

Vidavi

★☆☆☆☆

10 months ago

I've always believed this was a trustful place to fix your tires; however, they proved me wrong!!!! I took my car here twice, and they've never fixed the problem. They claimed to have removed the rust to improve tire performance and repaired tire sensor. It didin't fix! I had to take the car back for a second try, and I still have the light on after months. Today, I am taking to another shop because of their inability to fix a simple problem! A waste of time and money! I don't recommend it!!!

MrMustangMan

★☆☆☆☆

Edited 3 months ago

Spent $1000 for tires... Took over 2 hours with all bays empty.... No alignment performed.... Charged me for valve stems which is impossible because I installed brass permanent stems myself.... They kept my custom valve stem caps and replaced them with those cheap, black plastic ones.... AND just found out they ruined 4 lug nuts to where I could barely get MY lug wrench on them.!!!!! Had to buy all new lug nuts..... pitiful & pathetic.... Will NOT be going back here EVER again.!!!!!!

C J

★★★★★

a month ago

I always come here for my vehicle maintenance. The young men working there are kind, courteous and professional. I thank them for all their hard work, and braving the cold, ice and snow to show up and get the job done.

John W Samples

★★★★★

3 months ago

I was in town for a conference; don’t even live in Kentucky. But when an approaching snowstorm had me checking my tires, I learned the cheap but colorful stem caps I’d put on a couple of years ago had become stuck sufficiently that I couldn’t remove them even with multiple pliers. I went to S&S because it was close to my hotel. They told me how much it was likely to cost, especially if the stems were damaged, and I left the car with them fully expecting a bill of $100 or more. They texted me less than an hour later that it was ready. Short version: they figured out a way to remove the caps with no damage, brought all four tires up to pressure, and replaced the cheap caps with appropriate ones. When I went to pay they just told me to come see them again next time I was in town and refused to let me even pay for the new caps. I was dumbfounded. I’m almost hoping I need to replace all four tires next time I’m in town. Just amazing. Thanks guys!

Courtney Cote

★★★★★

a month ago

These guys are like a NASCAR pit crew. I recently had an emergency windshield wiper situation and David and his team had it fixed in under 2 min. Our family has been going here for 20 yrs and S&S never disappoints. HIGHLY RECOMMEND.

Jess D.

★★★★★

3 weeks ago

I had a low tire pressure sensor come on while driving home from work and noticed the pressure kept dropping. I called S&S Tire and they were kind enough to squeeze me in the same day. Turns out there was a piece of metal in my tire. They quickly put a spare on for me and ordered a replacement tire. When the new tire came in, they called to let me know. When I arrived to have it installed they were clearly busy, but they still got me in and out quickly. Everyone there was incredibly friendly and helpful throughout the whole process. Great service and great people. 10/10 highly recommend!