About Business
Sandrof Auto Body is a leading Car Repair specialist serving the Lynchburg, VA, Lynchburg area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 279 verified reviews, their reputation precedes them. As a locally-owned business in Lynchburg, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lynchburg, VA.
Google Reviews
Carson Kramer
★★★★★
4 months ago
Sandrof was extremely communicative and helpful through every step of the process! Their estimator was quick and friendly. They partner with Statefarm insurance directly so all my information was already at the shop and the coordinated with Enterprise too to organize a ride to the rental location on the day of drop off. I was anlso allowed to leave my rental vehicle at their shop for pickup. They sent me text notifications for every step of the process and finished almost a week earlier than originally estimated. My cars battery has been finicky so when I went to start it on pickup it was dead, but they stayed after hours to help jump my car. I would definitely recommend them to any friends or family looking for a seamless fix and great communication!
Sarada Hester
★★★★★
5 months ago
The communication and customer service is always top notch for this location. It’s tough when your car has been damaged but they do an outstanding job in walking you through as a customer the steps with the repair process. I can’t say how much I appreciate their 5 star service and my car looks amazing when I picked it up today because of their special attention to detail. Thank you and will continue to look this location for my auto repair needs.
Steven Ni
★★★★★
a month ago
I had an excellent experience with this body shop from start to finish. The team did an outstanding job on my vehicle the quality of the repair was top-notch, and my car looks as good as new. What really stood out to me was their communication and efficiency. They completed the work before my rental period expired. Throughout the entire process, they sent text updates at every phase, so I always knew exactly what was happening and where things stood. Professional, timely, and highly communicative I couldn’t have asked for a better experience. I would absolutely recommend them to anyone needing body work done!
jeff alder
★★★★★
a month ago
Highly Recommend Sandrof Auto Body! I recently had the pleasure of working with Tori, Billy, and Joel at Sandrof Auto Body, and I couldn’t be more impressed with the service they provided. Tori went above and beyond in answering all my questions and keeping me informed throughout each step of the process. Their professionalism, courtesy, and attention to detail truly set them apart. The work they did to restore my brand-new Bronco Sport was outstanding. It’s clear they take great pride in their work and stand behind it. The quality and precision of the restoration exceeded my expectations, and I felt completely confident in their abilities from start to finish. I highly encourage anyone in need of vehicle restoration or repairs to partner with Sandrof Auto Body. They offer exceptional service and truly care about delivering top-notch results.
Sydney Amos
★★★★★
a month ago
Everyone at sandrof was wonderful to work with. We got our car back 3 weeks earlier than originally estimated. The staff were also great when we needed to retrieve personal items from our car while it was in the process of being repaired. We will definitely be recommending Sandrof at Lakeside to our friends.
Justin Campbell
★★★★★
2 months ago
They are always fantastic to deal with. Sadly deers are unavoidable sometimes and my wife and I have both taken vehicles to them for that reason. We are always greeted with great customer service and everyone is extremely nice. The vehicles have been returned to us and no damage is ever noticeable and everything looks factory. Fantastic job all around!
April Bailey
★★★★★
a month ago
Joel & the team went above and beyond anything I could’ve hoped for. My SUV looks good as new. Everything was explained in great detail and they kept me up to date along the way. Very fast service as well. Took it in for my first apt to get an estimate and they took it in that day, much to my surprise. Fantastic Auto Body shop!!
Robert Clayton
★★★★★
a month ago
The work they did was great. And they got the car back 5 days before they said they could. We're definitely recommend them.
Shania Thorpe
★★★★★
8 months ago
Sandrof Auto has no idea what angels they were!! Many said my car was not fixable and Sandrof made her look brand new!! Not only did they provide amazing service. They took care of me not as a customer but as a friend or family member. Upon walking in the warmth you feel is undeniable! I immediately knew I was in great hands. They were extremely caring about my situation and GREAT at communicating each step each day to me so I knew what was going on with my car. And with their life time warranty you have assurance they will take care of it right the first time!! If you want quality, great customer service and a stress free experience, go here!
Rae'Lee Klein
★★★★★
3 weeks ago
Amazing service!! I thought my car was going to be in the shop for weeks and they fixed it so quickly. Sent me progress updates, and Joel was super friendly and helpful. HIGHLY recommend!!
Louise Clements
★★★★★
4 months ago
The service was great. The repair time was quick and ready before estimate. Texts were sent keeping me aware of progress. My car looked amazing! They reset the driver assist system also. I am very happy with my experience with Sandrof Auto Body!
Felicia Burkhardt
★★★★★
3 months ago
I had an excellent experience at Sandrof and I highly recommend them! From the moment I walked in, the team was professional, friendly, and genuinely focused on helping me. They took the time to explain all the repair options in detail, answered all my questions, and kept me informed throughout the entire process. The quality of the work was outstanding — my car looks brand new again!
Revonte Peoples
★★★★★
9 months ago
I had to get my entire front face replaced! I heard that Sandroff was the best in town and sure enough they didn’t disappoint. They were friendly and kept me updated at each step of the process even finished the car earlier than expected! They are awesome and I would recommend them to anyone who needs body work done!
Jerilyn Nason
★★★★★
2 months ago
Sandrof Autobody did an excellent job fixing my vehicle! They kept me updated the entire time and it was a smooth process. The vehicle looks great and I would HIGHLY recommend them!
Chris Gilliam
★★★★★
6 months ago
My truck looks like new again! Sandrof did an amazing job! They keep you informed every step of the way. And the lady at the front desk is very nice and polite.
Evan Miller
★★★★
☆
2 months ago
I was very happy with the quality and speed of the service that Sandrof gave me. My only critique was that the finish repair date kept moving. While it did move to an earlier pick-up date, it was challenging to continue to have to change plans.
Curtis Overby
★★★★★
3 months ago
Sandrof is detail oriented! Great communications before and during each step of the process. Superior quality repair and paint. My vehicle looks like it never happened. Joel and everyone were professional and friendly. I will recommend this Sandrof location to anyone I know.
Madison Dalton
★★★★★
Edited a month ago
Sandrof on Wards Rd. has fixed my car after both of my accidents. They were fantastic all the way around! Definitely recommend coming here! Service was fast and efficient— even during a snowstorm.
Jasmine
★★★★★
3 months ago
Sandrof, off wards road, was one of the best places I have had my car repair completed at. They were pleasant, informative, communicative, professional, and timely. I did get a little anxious when the timeline for completion extended past the initial estimated time frame, but I understood they wanted to give a worse case scenario. After a week, I continued to receive notifications of an updated time frame and the progress. This instilled peace of mind. I had more of a headache with my insurance company, Statefarm, then with Sandrof. Not to mention, my vehicle looks like a deer never assaulted me. I definitely recommend and would return with any body work needs.
Gretchen Ross
★★★★★
a year ago
We had an awesome experience at Sandrof on Wards! Their customer service was excellent and they did a wonderful job on our vehicle. It took exactly a month to complete, but they had estimated about 7 weeks. The communication about progress was awesome and updated frequently!
