Scott's Peoria Auto

Christopher Stout

★☆☆☆☆

4 months ago

Wife took our vehicle to get work done and the receipt says we paid for oil change, as well as some other maintenance. Somehow, the manager says that wife is wrong for thinking the receipt is correct. Oil change was not done, yet the mileage was reset to 100%. Manager also told her that she should never pay attention to what her car says and it's not a big deal.

Howard Holleb

★★★★★

8 months ago

I recently took my car to Scott's Auto Peoria, and I couldn't be more satisfied with the experience. From start to finish, the whole team was professional, knowledgeable, and genuinely caring about getting my vehicle back in top shape. They diagnosed the issue quickly and provided a transparent estimate before beginning the work. The repair was completed ahead of schedule, and the quality was exceptional—my car runs like new! I appreciate the attention to detail and the level of service I received. I highly recommend Scott's Automotive for anyone in need of reliable car repairs. Thank you for the fantastic job! --- Feel free to modify any parts to better reflect your experience!

Aaron Lewis

★★★★★

6 months ago

I have used their other location which only services German vehicles in the past and the service and repairs were both excellent and professionally done and they were always super honest. Needed to figure out an a/c issue on our Toyota 4Runner. Took it to this location and they diagnosed, were very transparent and communicative and they fixed the issue with an honest estimation and price. I would say they are always super great at communicating and other than waiting for parts, they seem to be quick at getting cars in and out and back on the road. Take your car here if you have a need. You won't regret it.

Nicholas Macosky

★★★★★

6 months ago

I recently had my vehicle serviced here, and let me say Kass is great. She got my vehicle in and out very quickly and the repair was affordable. The technician that worked on my vehicle, Max, was great as well. He acknowledged my concerns and was able to get them corrected and repaired very quickly. Thanks team! Much appreciated.

Brenda

★★★★★

4 months ago

I had an amazing experience from the first phone call, estimate to new tires. Shuttle service was also a perk! Service was professional and friendly which is rare these days I feel. They’re like family and I love that!

Levi Pittman

★★★★★

Edited 2 months ago

Overall great experience. Work was done extremely fast if it wasnt for a delay on shipping on the tires i would have had my car back before thanksgiving. Drove it home handling and driving way better than it had before.

Sam Dilettoso

★★★★★

3 months ago

Scott's gave me the details of my front suspension issues, put up with all my grumpy old man issues, did an alignment. I'm pleased with the service and happy with the price. They checked out the entire truck and supplied me with the problems, other than my old man issues.

Sofa Baird

★★★★★

5 months ago

Debra is awesome! The work that got done on my vehicle was quite extensive so they had to keep it for several days but through that time I was receiving updates several times a day with lots of flexibility on picking the vehicle up. I had several other inspections through the year where other businesses could not find anything wrong with my vehicle. SCOTTS AUTO was the first inspection this year that was able to fix/diagnose the issues I was having with my My 2011 Prius

Pamela Chamberlain

★★★★★

2 months ago

Excellent customer service, communication and transparency. Reasonable prices with no- pressure sales tactics- just sharing information with a plan of how to accomplish what needs to be done. If you haven’t been- you should go. A refreshing experience in automotive service!

Patrick Marshall

★★★★★

6 months ago

I took my Ford Flex in for AC repair. The staff was super knowledgeable, so nice, and explained the repair and needs very well. They did not push me to get other repairs done immediately. I was very impressed with the pictures and videos or suggested repairs needed done at some time. They shuttled me home and back when it was done. The driver was very friendly. I highly recommend taking your car to Scott's. I will definitely be back with this car and my others. Thank you team at Scott's!

Delete Delete

★★★★☆

3 months ago

Scott’s automotive was great! They did a very thorough inspection and recommendations that will need to be addressed. Johnny made sure I knew the most important auto issues are listed first which will help budget accordingly. This is a very pleasant shop and I appreciated the Christmas music!

Robin Berseth

★★★★★

2 months ago

I have been going to Scott's on Thunderbird for the past few years to have my Jeep serviced and I've been very pleased. Recently I've been working with Deborah and she's definitely an asset to Scott's. She is honest about what needs to be done immediately vs what can wait. I appreciate her prompt and thorough communication.

Jane Bodine

★★★★★

a month ago

I drove up to the location with a completely flat tire and wallet. My donut spare was too old to be put on my car by them because of liability reasons. I had someone bring me another regular spare tire which was not in good shape. Sawyer, an employee, came out to talk to me about getting a used tire. I explained my situation and limited funds. He was able to sell me a tire which was in my price range because he drastically reduced the price. He also expedited the installation of the tire and I was able to make it home in time for work! I cannot sing his praises enough. Very kind and I appreciate it greatly!

Dead Reckoning

★★★★★

a month ago

Great service. They installed a new motor on my work truck and did an awesome job. Very nice atmosphere. Front lobby service tech are great. I like that when my service was done they had the mechanic with them in the front to explain to me what they did to my truck when i had questions. I will be making Scott's my go to place with my work and persomal vehicles. Thank you!

Nicole Hadenfeldt

★★★★★

a month ago

Scott’s Automotive is my preferred location to take my car for so many reasons! Everyone is always so kind and friendly. The waiting area is comfortable and welcoming. They are always transparent about the work needed on my car and not pushy to get work done. My last visit to get my oil changed was very quick and easy. I highly recommend this location!

Taylor Openshaw

★★★★★

a month ago

I had the best experience with Scott’s this week! Had to take my car to three different shops and everyone of them tried to charge me way more than what was necessary. The tech explained everything to me and showed me what actually needed to get done, communication was clear and timely. I will be using Scott’s going forward and highly recommend their services.

Lee McFarland

★★★★★

3 months ago

Deborah is a great service advisor. She got me rescheduled quickly after I forgot about my appointment. She is professional and knowledgeable. You can tell she really enjoys her job and takes an interest in her customers. The work was done right on time and for a great price! Deborah said there was a part that needed to be replaced that is best if it is the OEM part. She quickly ordered it and scheduled me for a return to install it and flush out the brake system. It’s great to know you have a place you can trust. Thanks again Deborah for doing a great job and actually making a service visit a pleasant experience!