About Business
Conveniently located in Saginaw, MI, Serra Saginaw Auto Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Brake shop, Car battery store, making them a top-choice Car Repair specialist in Saginaw. Backed by 35 satisfied customers, they currently hold a prestigious 3.9/5 star status on our platform. They take pride in serving the diverse needs of Saginaw, MI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Serra Saginaw Auto Service Center is the go-to destination for quality and service in Saginaw, MI.
Google Reviews
Diana Bayn
★★★★★
6 years ago
The best people to do business with. They explain everything and have great car prices. This is the only place I will ever buy my car from.
Mark McRae
★
☆☆☆☆
5 years ago
Purchased a car with a known issue. Was sold an extended warranty that would cover the engine transmission and turbo! Only problem is the dealership does not service the car. Short version broken car with worthless warranty. No cuddling after this experience, hope I'm not pregnant.
John Sell
★★★★★
8 years ago
Pulling 5th wheel from Michigan to Ohio, stopped at exit to eat, and had issue with power steering on truck, service department was exceptional, diagnosed the issue had it fixed within a few hours. Lesley L. was professional and understood our situation she had us on the road FAST. Would definitely recommend.
Abby Corcoran
★★★★★
2 years ago
I can't say enough great things about the service at Serra Saginaw! I was having issues with my A/C during 90 degree plus days. Brought my Tahoe in Chaz got it right back and they were able to diagnose and fix the problem within 24 hours. Such a relief to have great service on my side. Thank you Serra Saginaw and Chaz for taking such good care of my ride!
Matthew Dahley
★★★★★
Edited 7 months ago
Staff is incredibly freindly, helpful, kind, and knowledgeable. Visit was quick and pleasant, all required and reccomend by manufacturer services were completed promptly and expertly. Would reccomend.
Ivan Miller
★★★★★
6 months ago
Great service department love the people who help me!
nichole Laudenslager
★
☆☆☆☆
2 years ago
Waited over an hour in the quick lube for an oil change and tire rotation. When I called for a quote about a week or two ago I was told tire rotation and oil change would be about $66 .. so after waiting I finally get to go in, I tell the guy what i want he says .. just to let you know our prices went up it will be $96!!! insane.. walmart down the road is much cheaper and even Garber Buick is only 77$ for everything. at this point i had waited over an hour.. so i just got it done.. there was no signs stating their prices had went up.. extremely upsetting maybe they should have let ppl know or put something up to let customers know ahead of time. wont be back.
Tate Keelin
★★★★★
Edited 6 months ago
Was able to set an appointment and get in and out. Great visit. Thank you Lesley. Great dealership all around
James Riossi
★★★★★
a year ago
Got me in right away. They listened to what I had asked. The service was done correctly and quickly. I felt like a very valued customer. Couldn’t ask for anything better.
Mike Gwizdala
★★
☆☆☆
a year ago
Service manager was great! The rest of the team not impressed with…one guy who was working on my truck and waiting for the guy in the pit decided to pull out a Rubics cube and started playing with it! His partner whipped out his pocket knife and apparently needed a manicure on his fingernails!! What kind of impression am I supposed to get from that?!? Another worker was asked multiple times to keep the air hose out of the way to keep from tripping the rest of the team. He looked at the manager and just rolled his eyes and went in with his business. I see no hours after 5pm anymore. For those who work I guess it’s Saturday and hope it doesn’t take an hour like it normally does on weekends.
Sarah Wilkie
★
☆☆☆☆
2 years ago
I went in about a week ago to have my brakes checked. They said they needed to be completely replaced along with rotors and a brake fluid service. They also suggested that my wipers and some other things get replaced. Funny thing is, I just had my wipers replaced with excellent quality ones this past summer. That made me wonder if anything they were telling me was accurate. So I got a second opinion from a mechanic who is a trusted friend of ours. Needless to say, my brakes were great. Only a little wear and tear on the front brake pad on the driver’s side. Honestly the only reason I went in was because I have warranties and wanted to be sure nothing was wrong that those would cover. Now I question if anything at all was wrong with my car. I can’t work with someone I can’t trust. I don’t care if your mechanics “are certified”.
Patti Coven
★★★★★
a year ago
Serra makes the difference when considering local generic businesses for oil changes. The employees are always excellent! This past visit, Morgan was not an exception. She was kind and courteous and knowledgeable. Thank you for making something like an oil change, a great part of my day!
Douglas Woodington
★★★★★
a year ago
I was welcome by the whole staff and they were super great to work with on my 2024 Silverado repair. I did buy the truck from Ivan at Serra December 2023 which he was awesome to work with on ordering my new truck and fallowing up any problems that a customer might have. Cory and Louis was very nice to work with at my body shop repair of my 2024 Silverado. All the members I have worked with are all wonder for the sales, repair, and service. Lesley in service is awesome to work with. I would recommend any one looking for a Chevrolet to look and come in to experience of Great Customer Service at Al Serra of Saginaw.
Karen Blankenship
★★★★★
8 months ago
The crew at Serra Quick Lube were great! Worked as a team and communicated with me every step of the process during the oil change. Price was reasonable too!
E. W.
★★★★★
10 months ago
I was immediately apologized to for the wait due to troubles with a vehicle in front of me. The apology was unnecessary, as I hadn't waited long at all and it wasn't their fault anyway, but was appreciated. The fella working with me did a soft upsell on a fuel system cleaning. I like BG products, so I was fine with that and, at only $30, is worth saving myself some time.
Jason Stec
★★★★★
4 months ago
I special ordered a vehicle from Sam. We knew it was going to be a process. Sam and Bob did an amazing job keeping me informed and up to date with everything!
Joe Fetter
★★★★
☆
4 months ago
The car had to be returned 2 times to get the job finished correctly. The cleanup after the work left all the windows coated with something I could not get off with window cleaner or vinegar and water.
Gene Sylvester
★★★★★
5 months ago
Another quality oil change experience at Serra Quick Lube in Saginaw. The service techs are always curtius and helpful. I never feel like they are trying to "over sell" me. Thanks!
c beck
★★★★★
a month ago
When I arrived there was no wait for oil change, drove right in. All the guys were great and my oil change discount was applied that I received from Chevrolet, excellent!
Ally Quinn
★★★★★
3 months ago
Darcy and Eric were great to work with!!! Very helpful and they listened to what I had to say about my issues. Everything was fixed in a timely manner. Great service and friendly atmosphere.
