Shaker Quality Auto Body

Monica Lacks

★★★★★

2 weeks ago

I recently brought my car to Shaker Quality Auto Body after our prior mechanic retired. I've been impressed with the quality of work, communication, and up-front pricing! Highly recommend!

brandi dobbs

★★★★★

a month ago

I was so impressed by the workmanship and care put into the bodywork for my Subaru. They even did some detail to it without my request or payment. Grateful to have been directed to them, highly recommend.

Scott Walker

★★★★★

a month ago

Always awesome! I got my car stuck in the snow and had some damage to the control arms on the back tires. Shaker Quality Auto got us in and out the same day. We've been going to this for years and always get great and honest service!

Christi Silva

★★★☆☆

a year ago

I really went back and forth on how to write this review. I’ve only used Shaker Quality two other times to switch my summer wheels to winter wheels with no issues, fair pricing. However now that I needed real repairs I had real concerns. I called bc my car would vibrate at high speeds - they gave me an appt a few days later. I dropped the car off around 8:30/9 am. Waited at a local coffee shop until 2 pm when I gave them a call for an update. They informed me someone called out and they couldn’t get to it today but would get to it any other day that worked for me. Ok fine staffing issues happen, I would have appreciated a heads up or an earlier communication. Brought it back a few days later. Dropped it off around 8:30, by 9:30 they told me I needed new tires. Again around 2-3 pm I called asking for an update and they stated the tire people didn’t have a fourth tire in store so they couldn’t replace them today. Again, would have appreciated an earlier update. Now I bring it back a third time. Dropped it off around 12 pm, they call me at 4:30 pm saying it’s almost done. I come by, pay, and while I’m waiting the mechanic informs me they couldn’t complete the alignment because they needed a specific tool or bolt they didn’t have. I’d have to bring it back a FOURTH time now just to replace tires. When I get home I’m looking at my tires confused because they left a bunch of lubrication all over the rims and tires so I try to wipe it off when I see there’s damage to all 4 rims, underneath the tires on the very top lip. No way regular driving could have caused that damage, I know what state my rims were in. Also there was a dent on my quarter panel that wasn’t there previously. I leave them a message and they get back to me when they open wanting to make things right. I tell them I can’t just leave my car for weeks as I live alone. They offer to pay for a rental car while they service my car. It took them about another two weeks to get the rims resurfaced and the dent fixed. Now if we’re keeping count, that’s three entire weeks just to replace tires. While they did all they could to right the wrongs that happened, the car looks great now and seems to drive alright, I can’t overlook the insane inconvenience and stress this entire situation has caused me. As a side note, a different mechanic there offered to “take me to dinner” for being so patient with them. Unnecessary and made me feel uncomfortable. Likely was just a lighthearted joke but still.

Jeanne Madison

★★★★★

2 months ago

The technicians at Shaker Quality Auto Body are always professional and provide excellent quality service. I always bring my car to them and no one else. They repaired accident damage on my car, and also fixed rust on the fender and rocker. They will also help with getting a rental car - pick up and drop off are included. My car is 13 years old, but she looks like new thanks to the folks at Shaker Quality Auto Body. I love my car's new look!! Thank you Shaker Quality Auto Body!!

Joanna Sowards

★★★★★

5 months ago

Shaker Quality Auto has taken great care of me each time I’ve brought my car in. There were a couple instances I went to another shop and they couldn’t quite figure out what was wrong; Shaker Quality Auto figured it out and repaired it quickly and wonderfully each time. I appreciate the friendliness of their staff and Rob’s transparency communicating with me. They are very reasonably priced and I will continue to bring my car to them any time it is in need of service. As a dog lover, being greeted by sweet Chief is a bonus!

Jeremiah Maddox

★★★★★

2 months ago

All I can say they did a really good job working on my truck and they put my truck back together really good and I am happy with the job they did on my truck.

Shela Carlisle

★★★★★

5 months ago

This place is AWESOME. I would not trust anyone else to do any work on my VW Passat. Recently was side swiped by a passenger bus knocking off my side mirror. These guys ordered the parts and replaced the electric mirror in a couple days. I have had several cars serviced here and when I say they “Take Care” of their customers. I truly mean this!! Keep up the AWESOME SERVICE!! And THANK YOU!!

Francine Lasley

★★★★★

5 months ago

Shaker Quality did a great job replacing the back hatchback on our CRV after we were hit from behind. They are very professional; the body work was done quickly and our car looks new again. We’re very pleased. I’d definitely recommend them.

Royale Hullett

★★★★★

2 weeks ago

Great work!!..I brought my 2021 5series in with front end damage from an accident,and was helped by an employee named Bill who professionally assessed all damages.Then he explained what needed to be done to get me back to normal,and in under a week I'm back and better than before!I would definitely recommend any body/paint work if you want it done professionally.

Dave Sontag

★★★★★

3 months ago

As always Shaker Quality Auto Body provided excellent service and the body repairs they performed after I was hit by another driver are beautiful and make an older car look almost new again. Where they really stood out though was in dealing with the other driver's insurance company. A process that was drawn out and unnecessarily painful but they stayed committed to getting a resolution. Bill is the true hero of this story with all the time he spent chasing the insurance company. I would give 6 stars if I could!

Jeff Louis

★★★★★

11 months ago

Shaker Quality Auto Body provides top notch service for all of my vehicles. I recently had my 1994 Mazda Miata serviced in the Body Shop. They did a an amazing job in removing dents in my vehicle. I also had body work done on my 2019 Honda CRV for accident damage and they are awesome for all my mechanical work. Thanks to Rob and Bill and the whole team for the great service, courtesy and always being a trusted shop!

Myla Valentine

★★★★★

5 months ago

Really satisfied. I used this place to get a repair from an accident through my insurance and I was really satisfied. I will say the only thing that was not done was that I didn't get a call about what was going on with my car dying the repair process like I had asked- but I assume it is because on my State Farm app they told me what was wrong with my car. I am not familiar with car repairs or what "variable transmission" or even what a transmission is haha (what was stated on the app) so I would say it would have been nice to get the call to explain what exactly what meant etc however when I came to pick up my car the lady had the owner come up and he explained everything to me and they also fixed the rubber lining on the door that was loose on my car (not related to the accident) for free so I really appreciated that. My oil wasn't changed and it was low but I didn't expect it to be but I am sure it would of been done had I asked (just a heads up for anyone new to repairs through the insurance) I would recommend to my family and friends. They also cleaned the outside of my car which was super nice! Everything inside my car was just how I left it I would definitely use these guys again!

Nicole Lepley

★★★★★

6 months ago

Really love and prefer to bring my vehicles to this business. I needed body work done on my brand new vehicle, and they went to painstaking detail to ensure the paint work was done to exceed my standards and expectations. Anytime we need maintenance or body work done, they are professional, and their expertise is definitely appreciated!

Crystal Bates

★★★★★

Edited 6 months ago

We were recently involved in an accident that damaged the front end of our vehicle, and the team at Shaker Quality Auto did an outstanding job taking care of us. Their communication was clear and consistent, and they handled everything both thoroughly and efficiently. Everyone we interacted with was friendly, professional, and highly knowledgeable. I would wholeheartedly recommend their services to anyone in need of quality auto repair.

Bev Jones

★★★★★

6 months ago

I love my car. Please see the before and after. Excellent quality work. Thank you. Gwen

Kim Parry

★★★★★

Edited 7 months ago

I damaged my 3 week old car and knew just where to go to ensure helpful and excellent service. Shaker Quality Auto Body never lets me down. They did a beautiful repair at a fair price and completed the work in record time. Thanks to Matt, Bill and the staff for another great experience.