SimplyEuro Automotive Repair

Dream Factory Productions

★☆☆☆☆

a month ago

My experience with True Automotive was one of the worst experiences I’ve had with any repair shop. The pricing was extremely high compared to other reputable shops in the area, and the explanations for the charges were inconsistent and unclear. It felt like the focus was on maximizing the bill rather than providing honest, transparent service. The communication and overall organization of the shop were also very concerning. Information changed, questions were not clearly answered, and the level of professionalism from management left a lot to be desired. When you’re dealing with expensive vehicle repairs, customers deserve clear communication, fair pricing, and accountability — none of which I felt I received here. The management and ownership appear to have serious issues when it comes to running a trustworthy operation. Instead of creating confidence, the experience created doubt and frustration from start to finish. There are plenty of honest and reputable repair shops that value long-term relationships with their customers. Based on my experience, this is not one I would recommend. I would strongly encourage anyone considering True Automotive to get a second opinion and carefully compare prices before agreeing to any work.

Sherry B Jones

★★★★★

a month ago

I had a really great experience with True Auto after getting a bery high quote and slow response from the dealership for repairs on my Macan Turbo. I decided to get a second opinion here, and I’m so glad I did. They got back to me very quickly with a clear, reasonable quote and were easy to communicate with throughout the entire process. The customer service was noticeably better than what I experienced at the dealership. Everything felt straightforward, professional, and efficient. The work was completed on time and done well, and I especially appreciated their 3-year / 36,000-mile warranty on the repairs, which gave me a lot of confidence in the quality of their work. I highly recommend True Auto if you’re looking for solid workmanship, great communication, and a more reasonable alternative to dealership repairs.

Tommy Drage

★★★★★

4 months ago

I've been driving European cars for more than two decades and have never had a customer experience as soon as the one I recently had at True Euro. My service advisor, Andrew is the best in the biz! A straight shooter and a service oriented professional if I've ever met one! Kevin my tech was so knowledgeable, professional and communicative that I shake my head with how much he impressed me. I look forward to doing more business with them in the future!

Tiffane Bell

★★★★★

5 months ago

Great customer care, efficient work, they truly have your automotive and your best interest in care. Will be back again! Thank you again, for reviving my pt cruiser. See you soon! Highly recommend for reasonable pricing and great customer service. Even have a cozy waiting area. Which is a plus!

Lou Scala

★★★★★

a month ago

True Euro, did an electrical repair on my daughters car. They did an excellent job. Kevin, the Manager was extremely knowledgeable and helpful. They were very accommodating regarding our timeline and budget. I would highly recommend them.

Daniella Malcom

★★★★★

2 months ago

Jacob is one of a kind! The best service advisor, and True Euro is the only place we take our vehicles to get serviced. He takes his time to understand the needs of your car and does such a good job explaining everything. Couldn’t recommend him and this business enough!

Patricia Szall

★★★★★

2 months ago

Fantastic first experience at True Euro! Easy online booking, genuinely great customer service, and excellent work. The car is running better and the problem that brought us in is resolved. They explained everything clearly, kept us informed throughout the day, and were prompt, thorough, and professional.

Kelly Newman

★★★★★

a month ago

I have now confirmed this place essentially was trying to scam me into paying for repairs I did not need yet. My brake pads were at 4mm and I was told it was a safety risk and I needed to replace them TODAY. A quick google and a second opinion helped me realize that this is untrue and I could likely go atleast another 6k miles before replacing. Can’t trust them and will never go back. Edit - the manager did follow up and assured me the individual that did this is no longer with the company. I will give them another chance next time I need a quote for a repair.

Kinsey James

★★★★★

6 months ago

I originally had some frustrations with my car repair process, but the team at TrueEuro went above and beyond to make it right. Not only did they fix my air conditioning, but they also discovered a completely separate issue with my radiator and took care of it for me. Mario and Andrew were extremely helpful throughout the entire experience, making sure I left feeling taken care of. I really appreciate their dedication to doing the right thing and making sure their customers are satisfied. Because of the way they handled everything, I would absolutely recommend TrueEuro — they truly care about their customers and stand behind their work.

Michael Pendergrast

★★★★★

5 months ago

I recently had my vehicle serviced here at True Automotive / Simply Euro in Sandy Springs and I had an amazing experience. The staff went above and beyond to get my Jetta on the road safely again. My service advisor Jacob Huckeba was awesome- very knowledgeable, consistent communication, and clearly cares about his customers. I have brought my vehicle here in the past and had great experiences every time with Andrew and all the other staff members. Thanks again!!

Lisa Salzberg

★★★★★

4 months ago

I can’t speak highly enough about my experiences with True Euro in Sandy Springs over the last couple of years. It’s such a relief to finally find a car repair service that I can trust and that goes out of its way to make sure that I am fully satisfied with the work that is being done to my car. They explain the problems and repairs in great detail and they do everything they can to make sure that I am inconvenienced as little as possible . I have had great experiences with everyone who works there but I have to say that Andrew has gone above and beyond in many situations to guarantee my comfort level regarding the repairs and costs necessary and to make sure that they work within my schedule as much as possible. I am very appreciative!

gunnar henderson

★★★★★

4 months ago

I went to True Euro Repair Shop for some repairs and received a quote for the work. After I left, Andrew from the shop called me personally and told me that he had done some extra checking — he called around and discovered that all of my issues were actually covered under warranty. That level of honesty and diligence is almost unheard of these days. Andrew could have easily gone through with the repairs and charged me, but instead, he went out of his way to save me money and make sure I was taken care of. He literally lost business just to do the right thing. That tells you everything you need to know about True Euro — they genuinely care about their customers, not just the bottom line. If you’re looking for a trustworthy, knowledgeable, and ethical shop for your car, True Euro is the place to go. I’ll never take my car anywhere else.

Coach Erica Lewis

★★★★★

4 months ago

Ok so I went there for an oil change and found out that I needed a lot of work on my car. But they were very professional and honest and very helpful. The amount that I needed I didn’t have it and they had the solution. I never been at an establishment where I cried for joy (literally). I repeat can’t thank Mario for all of his help and of course the mechanic that worked on my car. I didn’t rush them to finish. I had to be patient and they took their time to make sure it was right. I have been going there for years and never had a disappointment. Thank you thank you !!!! Erica with the BMW !! Lol

Z Lee

★★★★★

4 months ago

I can honestly say Mr. Mario and the team at True Euro Automotive went above and beyond for me. This was my first time taking my car anywhere besides the dealership and it was a major repair — a turbo replacement on an Alfa Romeo — not a simple job by any means!! They handled it with incredible care, professionalism, and transparency. Mr. Mario and his team made sure everything was done right, even having my car reprogrammed by Alfa Romeo after the repair. They went the extra mile for me — far beyond what I expected — and still honored every commitment they made. It’s rare these days to find people who take pride in their craft and genuinely care about the customer experience, but they truly do. Mario took the time to get to know me, and I could tell he saw a bit of himself in me — he was personable, detail-oriented, and understanding of how meticulous I am about my car. He really looked out for me! The shop communicates exceptionally well: they show you photos, explain the work, and make honest recommendations so you always know exactly what’s needed. My car now runs really, really well, and I couldn’t be more satisfied. Honestly, they treated me better than the local Alfa Romeo dealership ever has. Paying less for better service is a major win—especially in the economic and political climate that we are in! As long as they have Mario on their team, they’ll continue to do great work. Not sure why a few reviews might be negative… we’re all human, but my experience was excellent from start to finish! I’ll absolutely continue doing business with them and recommend them to others! Will be recommending them to family and friends for sure!! 😄

Charlie Puth

★☆☆☆☆

5 months ago

The people are nice at this shop, but unfortunately their labors rates are extremely high. Otherwise, how do they recuperate their spending on the luxurious reception room? Unfortunately, a good auto shop is about being cost effective and honest at repairing the vehicle, rather than giving out outrageous quotes and unnecessary repairs. At the end of the day, I got my repairs done at another reputable shop 2-3 miles north along Roswell road. Same thing, half the price.

Mr. Twizted

★★★★★

3 years ago

Isaac and the crew at true did a fabulous job on my Shelby!!! They're top notch techs got me in and out with time to spare. He was very knowledgeable and Shelby certified. They exceeded my expectations. They even do warranty work!!! Great folks, great snacks while ya wait, and even have loaner vehicles if your baby has to spend the night!!! Way better than any other shop in Atlanta!! Highly recommend!!

Anthony Calderone

★★★★★

5 months ago

Exceptional service from everyone here. I had a bad experience at a dealership and these guys took care of me. Mario gave clear explanations, they ran a thorough diagnostic on my VW issues, and they quoted fair and reasonable prices backed by a good warranty (saved me thousands compared to the dealership!). I would recommend this place to anyone, they definitely have my business going forward!