Skip's Auto Repair

Stacey Seibert

★★★★★

a year ago

Brian went above and beyond to repair my car and ease my anxiety as I always think the worst. He responded to all of my questions and kept me updated. He was honest and fair and really the kindest person I’ve ever met. I will certainly use Skips for any of my car needs and refer anyone who ever asks where to go for car repairs or maintenance. Thank you Brian and all the Skips Crew, y’all really are a blessing to Frederick.

coye9r

★★★★★

3 months ago

Got brakes done there. Honest work for a good price. Quick turn around as well.

Frank Hackett

★★★★★

Edited 2 years ago

I drive a 1969 Pontiac GTO and would not trust leaving it anywhere in town except for Skips Garage. The team is knowledgeable and care about doing a first class job. Thank you Jeff, Brian and the team for always taking care of my GOAT.

Ginger Schwartzbeck

★★★★★

a year ago

A Huge Thank You to Skip’s Auto! I want to take a moment to publicly thank Skip’s Auto for their incredible service and professionalism. I’ll be honest—I absolutely despise taking my car to mechanics. In the past, I’ve had more bad experiences than good, often leaving frustrated or even worse off than when I started. Because of that, I usually try to fix things myself. But this time, I needed help, and Skip’s came highly recommended. From the moment I walked in, they treated me with respect and took my concerns seriously. They didn’t dismiss me or assume I didn’t know what I was talking about. When they couldn’t hear the noise I was describing after driving it about 30 miles, they even offered to go on a ride with me until they did—something most other shops wouldn’t have bothered with. They replaced my front axle, rear left wheel bearing, brakes, battery, and tires, and weeks later, my car is still running perfectly. As a single mom, finances are always tight, and they worked with me in a way that made me feel valued and not just like another transaction. If you have anxiety about mechanics and auto shops like I do, I highly recommend Skip’s Auto. They were kind, understanding, and always got me right in. Thank you again for changing my perspective on auto shops—you guys are awesome!

Jason Lilly

★★★★★

11 months ago

Skip’s fixed my wife’s 08 Nissan Pathfinder recently and did a great job. I understand they’re very busy and had it a couple of weeks but they went above and beyond and fixed some things for free that we didn’t even ask them to do. They didn’t charge very much for the tow compared to what others would have. We highly recommend them and will use them again.

Raspheldy serrano

★★★★★

8 months ago

I’ve been bringing my car’s to Skips Auto for a couple of months now. Again was extremely impressed with the level of service. They always communicate throughout the entire process make sure they fix any problem with my car’s the pricing is absolutely fair they are very transparent with anything, They will get the job done for sure.I highly recommend Skips Auto Shop to anyone!!

Daniel Hamilton

★★★★★

a month ago

This is the best shop we have ever used great service great people and great work thank you so much for the work you did on our car.

Jordan Elliott

★★★★★

5 months ago

Straight forward and honest. Great advice prior to repairs, repairs were completed quickly and work was immaculate. Fair pricing. Definitely will return as needed.

Kah Adeck

★☆☆☆☆

7 months ago

The worst experience ever. Brian is a very rude and entitled individual. I brought my car to be serviced.I was told to bring it on a Monday. The guy who took the car apparently his worker didn’t even tell him I had brought my car till I called after not hearing from them for some days and he said he will take care of it but 4 days later he still didn’t service it.He sat on my car for 1 week 3 days. Finally picked it up and still he did not service it. Every time we have kept our car with him he has kept it for 2 weeks plus. No call or update and when u try to call he tries to get you off the phone and what is crazy is he thinks it’s okay. I hope u do better. I hope you treat people right FYI I hope the least you can do is give us the check for the ticket we got that u didn’t tell us about from parking our car on the street. Or u can keep it but know in life what goes around comes around. The way u have treated us (we have been nothing but kind, respectful and understanding )Someone else will treat u same

FearlessFenrir

★★★★★

2 months ago

Was able to accommodate a same day appointment for a PPI. Let me look at the vehicle with them and charged me 0 dollars. Super respectful and knowledgeable people!

Bonita Yingling

★★★★★

a month ago

Thanks to Brian for his compassionate help , service was speedy & completed quickly & thoughtfully. Thank you Brian,would definitely recommend to everyone in need of service/ or repairs on their vehicle.

Jonathan Burrs II

★★★☆☆

3 months ago

Took my car here for the first time yesterday to diagnose my air-fuel ratio issues. I dropped it off about 9am. When I got there, they are helping a customer. They told me they were finishing up with the customer in about 5 minutes and and they would bring my car in next. I left my keys in the cup holder and left. I called around 2pm cuz I didnt hear an update. They told me they just brought my car in the shop and were about to look at it. I called back 30 minutes before they closed because I didnt hear an update once again, but they didnt answer. So I decided to go down there and hopefully catch them before they closed at 5pm. When I got there, my car was STILL in the same spot with the keys STILL sitting in the cup holder.... smh

Melanie Rodriguez

★★★★★

4 months ago

In the spring, Skips Auto Repair replaced the timing belt on my car. Thankfully, it was under warranty. Brian handled all of the admin stuff and got my car back on the road quickly. It’s now November and over the last couple of weeks, I noticed that I had a slow leak coming from the water pump area. I called Skips and Brian said he would squeeze me in to get it fixed quickly. My car was done the next day and Brian replaced the entire timing belt system, including the water pump. I really appreciate his willingness to fix this quickly and make sure the car is safe to drive! Thank you!

Meg Edson

★★★★★

2 months ago

I can't even put into words how kind Brian was to me with my recent car trouble. I just found out.my cat was very sick and was so upset and he was very sweet about it and put up with me crying a bit. I would highly recommend Skips for its amazing customer service. I would give 10 stars if I could.

Jason Oakes

★★★★★

a month ago

I drive one of the many work vans you see out on the roads today. As you can imagine, the company wants the least amount of downtime as possible. I called up Brian and gave him the run down of what it needed. He had parts heading his way and scheduled an appointment before I even got off the phone. I dragged this tired van in with 166k on the clock. Skip’s got me setup with tires, brakes, seals and hubs within a super reasonable time. A few recommendations from Brian and I approved…. What a DIFFERENCE! Shakes. Gone. Noise. Gone. Vibration. Gone. I actually enjoy driving job to job and when I get there I’m not all irritated from the drive there. If you’re on the fence, don’t be. You won’t regret it!

Clay Zilla

★★★★★

a month ago

I called around to 4 places in Frederick to price out a brake job on a newly acquired used car. A couple of them wouldn't let me bring my own parts, and the others labor rate was outrageous in my opinion. The 5th call I made was to Skip's. They agreed to install my BYO parts and their labor rate was exactly what it should be for a brake job. I booked immediately and dropped the car off first thing in the morning. I explained that I just purchased this 95,000 mile Infiniti for my kids to drive, and wanted new brakes for peace of mind. I asked for them to point out any "gotchas" once it was up on the lift, and to give it a good once over. The manager asked if I wanted to do the required Maryland Safety Inspection, so we did. I got the car back the same day, new brakes installed and safety inspection performed with a clean bill of health. The manager there is super personable, has a great vibe, and I highly recommend this spot

P Myles

★☆☆☆☆

a month ago

I had a terrible experience with this shop. I dropped off my vehicle on Feb 11 and called multiple times for updates. On Feb 13, I was told a technician was working on it and that I’d hear something by the close of business. I never received a single call back. I finally spoke to someone on Feb 18 after several unsuccessful attempts the days prior and was told Brian, the assigned technician, would follow up—he never did. I finally drove to the shop on Feb 20 just to get answers. My car was sitting outside like it hadn’t been touched. Only then was I told that they don’t have experience with my vehicle and that I should take it somewhere else. This is something they could have told me a week earlier instead of wasting my time. I'm not sure if Brian is the owner, son of the owner, or son-in-law. Whatever the case, he's clearly in the wrong line of work. He's never at work to answer a call, return a call, or work at all. He definitely need to be replaced with a more reliable technician. The lack of communication and professionalism was extremely frustrating. If this shop can’t handle the work, the least they can do is communicate that upfront. I won’t be returning, and I can’t recommend them based on this experience.