About Business
Residents of Reno, NV, Reno have long trusted Southgate Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Air conditioning repair service, Auto electrical service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 191 reviews. Throughout Reno, and particularly in Reno, NV, Southgate Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Southgate Automotive for any Car Repair inquiries or to schedule a visit to their Reno, NV facility.
Google Reviews
Tomasz Slowinski USA
★
☆☆☆☆
4 months ago
Avoid this place by any means. I went there to get my ac tested and filled up. Talking to the manager I made sure they test the system before they put Freon in the system. The manager confirmed that the system first vacuums the moisture out then tests the pressure before they pump the Freon in. After the test he came back from the back confirmed with me that the system is not leaking and they going to put the Freon. The total came up to 304$ which was way higher than why we talked about over the phone. I approved it and they supposedly put the Freon in the system. After that they came out saying that the system is holding pressure but the compressor clutch is not engaging and it's not turning on. I declined further investigation with the compressor because of lack of time. After few days I checked all the connections and fuses and yes the compressor was dead. And now after few months I'm finally getting the compressor replaced. I told the mechanic remember the system is loaded with Freon. GUESS WHAT?! There was no great in the system so those scammers at south gate Automotive never put the Freon in the system. Even the fact that they supposedly tested the compressor after putting the Freon is a cheap move, a move just to milk the customer. I was there on February 11th 2025. I have the video of my mechanic trying to empty the system I might upload it if the shop doesn't respond.
Angela Mayer
★
☆☆☆☆
5 months ago
So… I took my 2010 Altima here with a P0128 code. They told me my car has two thermostats — the upper/main thermostat for engine temperature (this is what was wrong with my car!!) and a lower/secondary thermostat for the TRANSMISSION. They initially quoted me $750, then came back “lowering labor” to $600, but still insisted I had to replace both thermostats and wouldn’t warranty the main one if I only did that. I confirmed with the manager that replacing just the main thermostat was fine, but they ignored it. If you’re a woman alone, don’t come here — they’ll try to take advantage. I went to the dealership immediately after, and they confirmed it’s the upper/main thermostat that needs replacement and that this specific code doesn’t point to the secondary thermostat. They quoted me $350 for everything, which is a fair price. A good mechanic knows this!!! I would get a second opinion and don’t let them upsell you.
Mason Holmes
★★★★★
4 months ago
Took my truck in on a sudden notice due to possible oil leaks. They not only took care of that but also handled some other maintenance needs. They are always very thorough and honest. Will be going to them for all my future vehicle repairs and maintenance.
Janis
★★★★
☆
6 months ago
I have yet to be disappointed in the service that I had received at Southgate Automotive! The staff is always pleasant and knowledgeable and happy to see me. Always a pleasure to do business with them.😊
Steph In Sweats
★★★★★
3 years ago
They replaced a fuel pump for me but it was a tricky gig since two of the nuts on the sway bar were broken and the c-clamp part was at-risk and discontinued. All was well, and my 2003, 300k+ miles car is back on the road again. Also, they were extremely communicative and sent all quotes and info proactively through text.
Brandon Faber
★★★★★
8 months ago
I needed to have my vehicle inspected for an engine light issue. They were able to get me in very quickly. I explained what I was experiencing and they were up front and honest about the possible solutions and pricing. After they inspected my vehicle it was determined that they could not perform the work it needed at this time. They originally quoted about $175 for the inspection and waived it all. I walked away with more information about the problem and didn't pay a cent. They were friendly, honest, and fair.
Michelle Morris
★★
☆☆☆
a year ago
I was referred here by another shop that wasn't able to fix my problem. Customer service was great and so is their communication. However, the pricing is not. They gave a quote to me of $2500 to do the work. Mind you my original shop already told me it should be around $1500 for the work if they would've had the right equipment. Once Southgate sent over the quote with everything broken out. I was shocked. I immediately called the dealership and asked for a rough estimate for what I needed done. They quoted $1500. Needless to say I let the dealership fix my vehicle. And it got a warranty with that price. It's sad when your shop is charging $1000 more than a dealership!
Chris
★★★★★
7 months ago
Best experience I have had overall in Reno. They took care of complex issues very well. They got me back on the road when I was not sure if it was possible. I would recommend this shop and crew to anyone!
Mia Casazza
★★★★★
a year ago
Amazing service at Southgate Automotive. They really went above and beyond to accommodate my schedule and get the brakes replaced on my Audi so quickly. The BEST pricing and the staff were very helpful, informative, and polite through the whole process.
Jaime Humphreys
★★★★★
a year ago
I took my 2002 Toyota Camry to Southgate Automotive due to a check engine light issue. Not only were they knowledgeable and honest, but they were beyond friendly. Seasmus(sorry if I butchered the name!) at the front desk was very helpful and had probably the best customer service I have seen in ages! I truly felt like I was dealing with family. I will definitely be back! Thanks guys!
David Yeoman
★★★★★
a year ago
Awesome service! 5 Star auto shop. Real mechanics that know their stuff. They prepared my 1999 Chevy Tahoe for a trip down the entire length of the Baja. It took a real beating down and back and never skipped a beat. You can trust these guys to make the proper diagnosis, repair what needs to be done and get you down the road safely. Top notch, first cabin, top of the line family run local business!👍
Stacey Young
★★★★★
a year ago
I was in an awkward situation when my window stopped working on the day of a big storm. Southgate graciously offered to let me bring my car in right away and they sheltered it until they could fix my window. Having an old car makes me hesitant to spend much on repairs but Michael at Southgate was very informative about costs and what could wait and what was more urgent. I appreciated that so much. Their work is good, their costs are fair, and their customer service is amazing. I highly recommend Southgate Automotive!
Kati Harmon
★★★★★
a year ago
Southgate was so good to me on short notice! I was visiting reno when my vehicle malfunctioned, hours from home and on my way to the airport. I called another shop recommended by a friend but they were too busy. That shop recommended Southgate and I'm so thankful they did! Seamus (spelling?) did my intake so I could drop off and still make my flight, and then communicated seamlessly while I was traveling to get me taken care of. They coordinated belonging pick-ups for the stuff that was in my car that I would need when I returned over the weekend when they were closed. Fixed the problem, reasonably priced (for today's market), and were super friendly when I picked it up! Highly recommend!
Dustin Naphan
★★★★★
7 months ago
Fixed a pretty serious problem with my truck that my old mechanic either wasn't willing to deal with or couldn't figure out. Great customer service as well.
Dave Meier
★★★★★
a year ago
Our Air conditioner when out in our truck on the way to Reno. I called Southgate Automotive. I am so glad I did. They got us in within a couple days. They were able to fix the issue. We are very pleased with the work and professionalism of the crew. I would highly recommend them.
Caitlin Johnny
★★★★★
a year ago
Didn't even end up getting my car fixed here but I wished I had! They were awesome, very helpful and quick, even checked back in to see if I did get my car fixed which is more than what jeep did. Definitely going to head back if something comes up 😊
Kyra Orrick
★★★★★
a year ago
Not only did they fit me in the same day my car was having issues but they fixed my problems completely. Car runs better then when I first bought it. Great customer service super friendly staff. Highly recommend.
Alan Gross
★★★★★
a year ago
Southgate Automotive has always done a stellar job for me. That is a rarity in automotive maintenance and repair. I like to do much of my own maintenance; due to current circumstances I can't do my own right now, so these guys are my go-to shop. I recently needed a new radiator, all new cooling system hoses and thermostat for my 2007 Ford F150. They completed the work in timely fashion and I have not had one issue after the work was complete.
Barbara Olarreaga
★★★★★
a year ago
Southgate Automotive's repair of my Buick Enclave was a very positive experience. Immediate availability. Diagnosing the problem properly. Good communication. Friendly. Reasonable price. I recommend them highly.
Larry and Meredith Ford
★★★★★
a year ago
I had an AC pulley bearing going out on my 2013 Subaru (sounded like a coffee grinder). My regular mechanic couldn’t work me in for 4 days. The Southgate Automotive team was willing to take on the job on short notice and the repair was completed by first thing the next morning. The Southgate Automotive team will be my first choice for regular maintenance and repair work from now on.
