Acuna Total Car Care Inc.

Nick Martie

★★★★★

2 months ago

Carlos and Junior are above and beyond! They ANSWER the phone unlike most shops! They want your business! I own and run a property cleanup and hauling business and need my trucks to be running solid at all times! These guys understand my business and make sure my trucks keep running day in and day out! Look no Further! Thanks boys!

Chris Boline

★★★★★

Edited 2 months ago

I took my Tacoma in last week when it needed scheduled maintenance and the Acuna team got me in that afternoon! Jazmin, Carlos, and the rest of the team are very professional, kind, and courteous. Their services are affordable, and they did an excellent job. Plus, they are very knowledgeable and helped guide me for any new updates (like a dirty air filter) and also get me thinking about my next visit. Thank you!

Joe Przyborowski

★★★★☆

7 months ago

It took 3 days to do my brakes. The were very busy. The work done on the car is flawless. Brakes/rotors and brake flush. It was expensive but the quality is there. Their snap loan helped a lot. Carlos (service advisor) was very knowledgeable and kept me informed the whole way through. My car feels much safer on the road for my family! Thank you!

Brycen Peaden

★★★★★

5 months ago

Take my cars for tire mount/balance, TPMS sensors replacements and alignments. Daniel up front is very kind and helpful. I have not had a single issue in using them for 2 years now. Good communication, accommodating for custom alignments and good turn around times. Would definitely recommend checking this place out if you are in the need for car repairs.

Brett Anderson

★★★★★

3 weeks ago

Great staff. Provided me the best service on my car. Very accommodating and always provided constant updates about my car.

colleen damato

★★★★★

4 months ago

This is the second time I’ve used Acuna for an auto repair and I’m very happy with them. Everyone there is super friendly, competent and knowledgeable. They even provided a shuttle so I didn’t have to pay to Uber home. I would definitely recommend Acuna to friends and family for their auto repairs.

Steve Carrick

★★★★★

a month ago

Highly recommend this shop. They got me in and out on time. Staff is courteous and knowledgeable . I see faces here that used to be at my dealership. Their service is better and so are their prices.

Zonathan Butler (Z.)

★★★★★

Edited 2 months ago

Another good visit, ive been taking my 03' Lexus here since moving to Reno 4 years ago. Staff always professional and responsive by call or texting. This visit was for a check engine light which they diagnosed as my car - computer false reading itslef. Because the diagnostic codes showed crankshaft camshaft and catalytic issues, they inspected them, the sensors along with wiring and did not find any concerns. Live data was reviewed and showed both sensors operating correctly. Diagnostic codes were cleared and my vehicle was driven through 2 complete cycles and no codes returned. When I picked up my vehicle they gave me the report above and i just simply paid the diagnostic fee. Its been about 1 week now and so far so good, no check engine light - codes have not returned. So I believe their diagnostic of my vehicle's false reading itself is accurate - its an old car!!!! They are an honest mechanic.

Karen Faust

★★★★★

3 months ago

ACUNA car care is the best. Everyone who works there is so nice and helpful I have a Tesla X and they have done a fantastic job on some repairs that I’ve had in the last 18 months. I’ve also taken other cars to Them as well over the last couple years and I can’t say enough positive things about that they’re wonderful

Jacob Elsberry

★★★★★

7 months ago

Absolutely awesome place the guys that work there are really cool and they did an amazing job I have a set of 24x14 American forces and I couldn’t find 1 scratch or mar on any of them when they installed new tires they are very reasonably priced and do great work they came highly recommended from HIGH ROLLIN CUSTOMS.

Daniel Nemanick

★★★★★

3 months ago

Been a loooong time since I've had to deal with major car issues, and getting pointed in the direction of the good folks at Acuna Car Care was a very positive thing. From start to finish, including dealing with the warranty company, things went smooth as butta! They'll be my go to car care folks, and I'd recommend the same to anyone.

Tim Haninger

★★☆☆☆

2 months ago

The service writers were very friendly and easy to talk to, especially Carlos. I dropped off the truck and he arranged a lift back to my place which was above and beyond. And when my truck was finished Carlos personally came to pick me up at my house and bring me back to the shop. When I booked the service, I told him I had already diagnosed the problem and wanted them to change out the thermostat because I didn't have the time, even though in my opinion it was only about a 1 hour job and the part needed was a $52 part. I figured about 300 bucks or so was fair however, it was almost a thousand bucks. That is the reason for the less than satisfactory review.

Sierra Taylor-Cline

★★★★★

a month ago

Incredible experience at Acuna Total Car Care! They treated me with care and respect and communicated efficiently and effectively! They were even able to help me by giving me a ride home instead of me having to purchase an Uber! Truly the best experience I’ve had in a car shop! Thank you!!

Fermin Mata-Rosales

★★★★★

3 months ago

I recently visited Acuna Total Car Care for an oil change, and I had an excellent experience! Junior and all the staff is always friendly and professional, and they really take the time to explain everything your car might need. I really appreciate their transparency and honesty about the condition of my car. It’s always a smooth process, and I never feel pressured into extra services. I highly recommend this place to anyone looking for reliable, top-notch auto care!

Skylar-Jade Thrailkill

★★★★★

Edited 3 weeks ago

Best repair shop around! I rarely leave reviews, but this place truly deserves it. From the moment I walked in, the staff was friendly, honest, and quick to help. They diagnosed my car issue right away and actually took the time to explain everything in a way I could understand. The prices were super fair (way better than other shops I’ve been to), and they didn’t try to upsell me on anything I didn’t need. They always get me in quick and my car is always ready the same day or the day after. You can tell they genuinely care about their customers and take pride in their work. If you need anything done, oil change, repairs, whatever this is the place to go. I won’t trust my car with anyone else now. Highly recommend! 🚗✨

Scott Cresta

★★★★★

8 months ago

Junior, Carlos and Danny were great. Knowledgeable, courteous and accommodating. Junior helped me pick out the right tire for my needs and I was very pleased with the price. I checked around due to me wanting oversized tires and their price wasn’t only the best but it included the alignment.

Jacqueline Holland-Ortogero

★★★★★

Edited 2 weeks ago

I had a great experience at Acuna Total Car Care getting my check engine light repaired. The service was completed in a very timely manner, and the price was more than fair for the quality of work. Carlos provided outstanding customer service — he was friendly, professional, and took the time to explain everything clearly. It’s hard to find a shop you can truly trust, but this is definitely one of them. Highly recommend! Update: Another great experience at Acuna! Can’t thank you enough