Where is Southwest Auto Service & Repair located?

Southwest Auto Service & Repair is located at Southwest Auto Service & Repair, 1250 Infinity Ct, Lincoln, NE 68512. You can find their exact location and get directions on the map provided above.

What is the overall rating for Southwest Auto Service & Repair?

Southwest Auto Service & Repair currently has an overall rating of 4.7 out of 5 stars, based on 55 reviews from the community.

What are the opening hours for Southwest Auto Service & Repair?

The opening hours for Southwest Auto Service & Repair are: Please contact the business at 14024239477 to confirm their current operating hours.

Best Car Repair in Lincoln, NE: Southwest Auto Service & Repair

Freedom Farms

★★★★★

a year ago

Well the ole Chevy had an incident last night on the way to husker harvest days in Grand Island Nebraska. We left for the show right after I got off work yesterday afternoon and about 6 hours into the drive the a/c compressor bracket bolts snapped. There was only 2 of 3 in there that should have been which was likely the cause. So we let the truck cool down (since without the accessory drive belt there was no fan or waterpump functionality) for an hour and drove about 2 miles and turned it off let it cool and repeat the process for 3 more times until we made it to Southwest Auto and Service Repair in Lincoln Nebraska. Slept in the bed of the truck in a reclining lawn chair and sleeping bag until the owner showed up at 630 and saw us. He got the shop all opened up and got us lined up to get the broken bolts extracted. This place was a god send, had a Napa right next door too. Thank God for good folks like James (owner) and Romeo. The staff at this shop are superb, very respectful, and great at their job! We should be at the show before noon! God bless you all!!!

Harley Middleton

★★★★★

9 months ago

Always awesome service, very detailed summary of your automotive repair. Very friendly staff. Call ahead and schedule or let them know if you have a vehicle being towed in. Been using their service for over ten years.

David Younger

★★★★★

3 months ago

Great experience, owner is a stand up guy. Tells you how it is and what needs to be done to make it right.

Ronna Hahn

★★★★★

8 months ago

I've been coming to Southwest Auto for over 25 years. They take care of my car, my sons, my daughter and a few co-workers. I won't go anywhere else. I trust this company completely.

Sophie Ayers

★☆☆☆☆

9 months ago

I took my 2017 Volkswagen Jetta here recently and I am sad to say that my experience was nothing short of disastrous. I took my car in due to the check engine light and the EPC light, when they called to let me know what was wrong with my car, they told me I needed a software update and an oil change. They said the oil change would cost around $125 and the software update would cost about $250, so I was prepared to pay around $400, however when I went to pick up the car they charged me $664. I asked what all the extra expenses were and they said it was work they did on the check engine light. I said okay and paid it. However, about three hours after I got my car back the check engine and EPC light came back on. When I called and asked how this is possible they said, "we don't have a magic crystal ball that tells us what is wrong with the car", and that I would need to bring it back in. There was no accountability and no apologies. If you have a foreign car or don't want to be scammed I would take your car elsewhere.

Rhonda Nennemann

★★★★★

10 months ago

We love Southwest Auto. James and his staff are very professional and friendly. They offer excellent service and an excellent price. We have used them for years!!

Norma Rieck

★★★★★

a year ago

Southwest Auto was very thorough in their assessment of what was wrong with my vehicle and were quick to make the repairs. They were also very good and communicating with me about how long repairs would take and the cost.

Austin Gerdes

★★★★★

Edited 6 months ago

Southwest has serviced and repaired many vehicles for the company I work for from 5500 to 1500 pickups, they've always down great proffesional work.

Pat Guiton

★★★★★

a year ago

"James Waltke, the owner was wonderful. Being out of state, he was very helpful in coordinating the repair needed on my car which was in Lincoln NE at the time. Very pleased and appreciative of the service conducted. Fixed it right. Wish I had this wheel bearing done sooner now knowing the difference it made. "

Troy Stonacek

★★★★★

a year ago

Great repair shop! They perform great service for good price and very knowledgable about their services. Will definitely go back!

Matthew Hill

★★★★★

3 years ago

We have sent our company trucks and trailers to Southwest Auto for several years. James is always clear and honest when explaining the issue. Timely, fair, and honest company. Also do great DOT inspections!

Tim Svoboda

★★★★★

Edited a year ago

Southwest Auto has provided Excellent service each and every time I use their services., which is continual care of our entire family's vehicles and my business' as well.

D S.

★★★☆☆

3 years ago

Got a lot of money for multiple visits to this shop. When would it end? I finally had to take my car somewhere else hoping these mechanics would get it right & in 5 days or less my car would still be working properly. Beware unless you have LOTS of money to invest in fixing something new that goes wrong for several weeks in a row.

Diane Salstrand

★★★★★

8 months ago

They have always done stellar work at a fair price.

Anatolii Kysorets

★☆☆☆☆

5 years ago

Came for alignment for my 04 s500 and they were not able to do it so they charged me $60 for estimate which I did not ask. As I know other shops don't chagre anything if they are not able to do alignment. So then I replaced parts that needed for alignment and came back and it took them 3 hours to do alignment and they charged me $327 for 4 wheel alignment. They did not even give me $60 as a credit a sice I came back. Other shops would do it for under $100 and the dealer for $200. Very disappointed. And after all steering wheel keeps pulling to the right.

Lin

★★★★☆

2 years ago

They did a great job on my transmission, however the main guy, i believe to be owner, was kinda rude and pushy. No need for all that. Thanks again for fixing my car!

Christy Hinzman

★★★★★

7 years ago

Wonderful experience!!! Triple A+++ James was friendly and efficient, whoever the mechanic is did a great job and got me back on the road! I was able to get in at the last minute on a Friday and was back on the road making deliveries in no time at all🤗👏🏼

Gage Kaiser

★☆☆☆☆

8 years ago

They were doing a simple timing belt change on a dodge intrepid and did not plug the coolant fan back in so the engine was over-heating.. when I took it to my mechanic he said whichever dumbass worked on changing the timing belt didn’t connect the fan to work properly and I fried my engine. $2000 for a new one!!!!!! All because this company ruined my engine by making rookie mistakes. If you want them to literally ruin your car with simple work being done for it go ahead and try these amateurs but for me I might see them in small claims.

Jaclyn Heyen

★★★★★

4 years ago

This was the best auto place I have ever dealt with. No talking down to me, they new what they were doing and they would call with any updates. I would recommend them to anyone. Thank you so much, Southwest Auto.