Google Reviews
Trippster g

★
☆☆☆☆
2 years ago
Be careful. I Was charged more than the dealership for an Oil change. I honestly wish I would have went to the dealership and paid the extra $100 for their 3year plan at bmw. I drive a 2017 440i. No reason I should pay more than $200 to get my oil changed. Especially when no one else in the vallley is charging that high. My car was there til closing and they didn't even change my brake fluid as requested. The only reason I picked a new mechanic was because of its location to my mother. I will go back to bmwonly where I should have stuck with originally. The 4.8 stars got me
Grant Liban

★★★★★
8 years ago
I feel like the staff here went above and beyond to try and service my needs as good as possible. They provided me a complimentary ride to the nearby shopping center since my service was taking a little longer than expected (the tuning company that provided the software that was being programmed on my vehicle wasn't able to return their calls right away). The even provided the programming complimentary since the service took longer than expected even though it wasn't their fault at all. I was really impressed with the customer service and would recommend SouthWest Bimmers to any of my friends.
Michael Blonsky

★★★★★
8 years ago
The team at Southwest Bimmers is great! Went there to check on one of my cars that a body shop had sent over to them and was able to get my other car serviced while I was waiting. They are usually quite busy, so appointments are suggested; but it does always feel like they go out of their way for their customers! Thank you Hanna!
Christian V.

★★★★★
6 years ago
I've got to say, this is the most professional shop that I've ever been to in Las Vegas. I had some work done at another shop, and my issues weren't solved, so before taking it to the other shop again, I called Southwest Bimmers to see if they would take a look to verify that the work was (or wasn't) done. Hannah (who is awesome, by the way) told me that they would take a look at it for free. They had me in and out within an hour or two, showed me the defective parts, explained why they needed to be fixed, and gave me an estimate. They also removed my undercarriage cover and rotated my tires for free. It was such a pleasant experience working with these folks. I will definitely be back in the future!
Allen S

★★★★★
3 years ago
After a friend and I made the mistake of taking her BMW for an urgent brake work estimate at another shop (which gave her an outrageously high quote for work that did not need to be done), we looked for a "second opinion" and were very fortunate to find Southwest Bimmers. Anthony had his crew examine the brakes, and they determined that the rotors definitely did NOT need replacing , and that they could do the necessary brake work for about one THIRD of what the other place wanted to charge. The job was done quickly and efficiently, and they even fixed some errors from an oil change that had been done at another place. We couldn't have been more impressed with Anthony's calm, friendly demeanor and his straightforward, HONEST professionalism. It was a breath of fresh air to discover this kind of no nonsense, high quality customer service from a local specialty mechanic. Anthony's knowledge, integrity and great people skills, along with his crew's top notch work, has made for yet another loyal repeat customer. If you have a BMW, there is no other place in Vegas that you should take it to for service.
Patricia OGrady

★★★★★
4 years ago
The staff is amazing. I used them in February for the first time for a routine oil change on my 2011 BMWx3. They were reasonably priced and very efficient. As an older woman, I am always apprehensive approaching a new car repair shop. At the end of March my car broke down during rush hour on a Friday night. Shaken, I called Southwest Bimmers and they agreed to stay open for the tow truck to bring the car in. Throughout the process they kept me informed, showed me what parts were affected and discussed what was reasonable in terms of repair. Truly a terrific place.
Nonstop around the World

★★★★★
5 months ago
Doing just BMW, got a good recommendation for my VW. Many Thanks!
Craig Henry

★★★★★
3 years ago
Since moving from Tucson four years ago where I had a trusted reliable repair shop for my wife's BMW, I had not been able to find such a shop here in Las Vegas. Well, that changed today after taking a leap of faith with Soutwest Bimmers. They diagnosed the issue with the Service Engine soon light on, called me with the cost and my OK to proceed and it was subsequently repaired at a sensible cost. They did not try to upsell just fixed what was wrong and advised if anything need further attention. By chance when I went to pick the car up, I met with one of the co-owners. Very polite hospitable fun to talk to and obvious very customer focused. I will be returning!!
mtsevovii

★★★★★
3 years ago
Amazing job by Southwest Bimmers! Was told to come here from another shop after they serviced the car to clear out codes since they didnt have the tools/software. Southwest Bimmers took great care of the electrical issues with the car that the other shop couldn't diagnose. Fast turnaround and good prices. I would highly recommend these guys for BMW service! Thanks Anthony for taking care of my 99 540i.
Cristo Vanna

★★★★★
2 years ago
My wife actually found this shop after speaking with other members from M performance group. Hannah was really knowledgeable and helpful. The tech was able to locate the issue ( took it to 2 shops prior ) that was causing the drain with my m6. They went above and beyond and even had my car detailed. Definitely earned our business.
Smoof F30

★★★★★
2 years ago
I had a fantastic experience with Southwest Bimmers! They fixed my car quickly and at a price that was significantly more affordable than what the dealership quoted me. I highly recommend their services for anyone looking for quality reliable shop. If you love your car and only want the best, bring it here. Thanks, Southwest Bimmers and Anthony!
Marlon Harmon

★★★★★
4 months ago
This review is long overdue however, nothing changes when you are a great business.
Devin Heiman

★★★★★
a year ago
Tough to find honest people in the car industry. Hannah is someone you know is doing only what your car needs. More than just a transaction here. Anthony was very communicative with the process of my car. Also great prices for BMW’s.
Shawnese Johnson

★★★★★
10 months ago
I’ve had THE WORST time in Vegas trying to find a decent mechanic to work on my car. It seems like everyone tells you they can work on a BMW but when they get it in their hands they have no idea what they’re doing. Southwest knows what they’re doing. They’ve done everything they can to reverse the damage already done to my car & stop more from happening. The only place I’ll trust my car to, I’m thankful to have found them. Thanks everyone at Southwest bimmers.
Nimo R

★★★★★
a year ago
I had a minor issue with a battery draw with my X5. I took my car to Anthony and Hannah after reading all the reviews. I very rarely write these reviews but this shop has the utmost professionalism, courtesy, and fair prices. They also have excellent communication as your car is being serviced. I would highly recommend anyone that has a BMW to consider SW Bimmers for their servicing needs. Nimo
Mr. Cervantes

★★★★★
3 years ago
I’ve been a Customer with Southwest Bimmers for 10 years, love how much the company has grown and how great knowledge they all have in BMW & MINI Coopers. Glad my parts are only OEM and I tend to stick with OEM parts since I’ve Learn the hard way lol but definitely recommend it to those BMW Fanatics and owners that would like their vehicle in great hands.
Carmine Cupani

★★★★★
2 months ago
Great people. Great service. They know their BMWs. I’ve known them for years.
Nimo R

★★★★★
10 months ago
Writing another review for SW Bimmers. Hannah, Anthony &Walter delivered once again. My BMW has around 90k miles on it and the water pump was not functioning. Hannah was very responsive and they were able to fix my car very fast. They were also very accommodating on the price. SW Bimmers checked all the systems and codes to make sure the car was safe to drive and the car runs like new again. Thank you SW Bimmers.
Paul Nguyen

★★★★★
3 months ago
Great service by Melissa and team, they really go above and beyond to diagnose the issue, explain what their findings and give you options to repair. Would highly recommend them for any work for your BMW especially if you're like me and prefer not to go to the dealer once the car is out of warranty.
A Rod

★★★★★
3 months ago
I went to this Bimmers shop for work on my 740 that BMW of Henderson had quoted me with The -ridiculous overpriced estimates. The service here was great they communicated with me every step of the way. Melissa was awesome to work with, and their pricing compared to the dealership was fair, reasonable and saved me money. It didn’t compromise on quality, which I absolutely appreciate. I will definitely be returning for all my vehicle needs in the future.