Asian Imports Plus

A-A-Ron Carrizales

★★★★★

2 months ago

Been coming here for awhile now with multiple different cars and service is good. Little pricey, but it’s to be expected with great service. Vehicle work was done ahead of expectations and no issues so far. Easy appointment set up , vehicle inspection report with pictures was great. Will be going back!

Joey Nguyen

★☆☆☆☆

a month ago

I noticed some oil underneath my truck the other day, so I brought it in to get checked out here since the last place that worked on my truck was Asian Imports Plus. Come to think of it, for the last 6+ years it’s always been Asian Imports Plus that works on my truck except for a headlight bulb change at a buddy’s shop in the Bay Area. Anyway, after about an hour, I got a call and I’m told that it turns out someone left an oil canister under the hood and whatever oil remaining in the canister is what made the mess under my truck. Totally unprofessional, but I’m not upset about that since it’s more of a relief to me that it’s not actually something that requires major attention and money. What does bother me though is that the last time I took my truck in was just for an oil change, but about one month later I come in for a little check up on a potential oil leak, but suddenly I’m told that there’s a loooong list of maintenance and repairs that would total around $4500. I’m used to just being told what needs attention. Not upsells. This isn’t typical of Asian Imports Plus. What I think the difference is from a month ago is: instead of seeing the usual guy up at the front, Erwin, there was a new guy. Long time customers that frequent Asian Imports Plus MUST know who I’m talkin about. You can’t forget him. Hella cool filipino dude who is always there and on top of his work. Don’t get me wrong new dude is cool and I have no problems with him at all. I’m sure he’s just doing what he was trained to do. Both are very knowledgeable and helpful, and I’d totally shoot the breeze and have a beer or two with them. Just your typical laid back dudes, but I feel like Erwin was just more honest and told me what I really needed to have done which saved me money. Never not once during my 6+ years of going to Asian Imports Plus did I ever question what was being diagnosed and charged. This is the reason why I have been such a loyal customer to Asian Imports Plus in the first place. Honesty brings loyalty. Btw, I was told that Erwin “decided to leave,” but I’m also told that he “got let go” from another source. Kind of suspicious. Possibly to bring in new blood that was trained to charge customers 3 times what the dealer charges plus labor. Yikes. I work too hard to get played. Just a fair warning to anyone looking to get some work done here. Another btw, I went to another shop in the same day for a second opinion and the diagnosis didn’t completely match what was diagnosed earlier that morning. Asian Imports Plus actually overlooked TWO issues: my front brake pads need attention and also my driveshaft support bearing is worn down which I think is the most important thing on the list to be replaced. Both did agree on my power steering return line needing attention and also my CV boots are beginning to crack a little along with other maintenance like engine air filter and differential fluid. Asian Imports Plus diagnosis + bill: $4500 second opinion shop diagnosis + bill: $2100

Tami Wilburn

★★★★★

6 months ago

I was very satisfied with the service at Asian Imports Plus. I was blessed to find out about this place. I will definitely bring my vehicle here again. The customer service was excellent from the initial phone call to bring my Toyota for service, through the diagnostic stage, until completion of the repair and pick-up. Erwin and the staff confirmed I made the right choice using Asian Imports Plus. I received detailed information to select what work I needed on my vehicle. Overall, I was very happy with my choice to use this business. I will also recommend them to others.

Sterling Forest

★★★★★

3 months ago

Thank you Erwin for getting my vehicle back on the road and driving great again. Man I love this shop, There very trustworthy also passionate about the customers needs. Im so happy I found a great shop I can take my vehicle to get serviced. I will definitely be back for more service in the future. 😁 👌

P

★★★★★

2 months ago

Asian Imports plus has Fantastic customer service. Friendly and reliable. No predatory sales in my visits. After visiting a few shops around town and seeing the horrible business practices, lies and deceit tactics (Meineke at the top of the list) . I am very pleased to know that there is at least one trusted company left in vegas.

tracie Williams

★★★★★

6 months ago

I am so grateful to have this alternative to the dealership. Asian Imports is an honest and reliable place to have your car serviced. The prices seem fair, and I have no worries as I know the work will be done right. The front desk guy, Erwin is friendly and doesn't put any pressure on you. I needed multiple repairs, and he gave advice on what needs to be done and in what order. Unlike the dealership, never did he make me feel like my car was going to blow up or anything if the repairs weren't done today! Lol I use to have an old Suzuki that they serviced. I got a new Nissan, that I foolishly was taking to the dealership. I made my way back to Asian Imports, and I feel like I am home. I recommend Asian Imports to anyone who is looking for a fair, honest repair shop.

SA J

★★★★★

5 months ago

Manager Erwin is the best! Very pleasant person to talk with, very thorough, and up front with the cost. Communication with Erwin was excellent. Kept me informed. I brought in my own oem parts, plus I saved almost half of what the dealership wanted to charge on labor.

B Zimmerman

★★★★★

6 months ago

I am very satisfied with Asian Import Plus. I brought in my car for an AC issue that had been worked on by two different shops in the Las Vegas area but the issue would return. (This was within the last year.) The AC is now working great. I also had them take care of a couple of other items identified during the inspection and am certain that they were actually performed this time. Staff was friendly and knowledgeable. I will be using them again if the need arises.

Steven Saavedra

★★★★★

a year ago

I would like to thank Erwin and the mechanics for their help. Not only did they save me headaches from Lexus dealers, they provided excellent service from start to finish. Do not take your Lexus to the dealers, Erwin and his team do it better ask fix only what needs to be fixed.

Carlos G

★★★★★

Edited 5 months ago

This place is great. It was recommended on all the sites that I checked on. Staff are super cool. Even though they recommended I shouldn't expect to wait at the shop for my car, I decided to anyway since I had nowhere to be. They noticed I had waited and attempted to get me out sooner than quoted, and they did. Just great customer service overall.

Ludette Bevil

★★★★★

5 months ago

No frills, all business.They checked my truck, gave me a menu of things that need fixing, with the estimates for each. We selected the ones we wanted to get fixed, and I got the car back, working like new, the next business day. It cost me a pretty penny but I'm sure it would have been much more expensive had I gotten them done at the dealer's shop. Thanks, Asian Imports Plus!

Taylor Malcolm

★☆☆☆☆

Edited 3 years ago

I have gotten a service from Asian Imports on Maule Ave last year I still have all service records. I took the car in the first time for a distributor change and the first time I got my car back they said there were no problems with the distributor after charging me the diagnostic fee for me telling them what’s wrong with my car. When I picked the car up and started driving home it died before I was able to park it. I then proceeded back to Asian imports with the car for them to tell me my distributor is bad and that’s why my car keeps dying. This time they changed the distributor but they also changed my negative terminal on my battery from an 8 mm screw to a 14 mm screw which does not fit my battery. Which was very obvious due to the fact that they appeared to power screw that terminal in the battery thus destroying the battery and leaving the threading of the negative terminal on the battery still on the forced in 14 mm screw. Which then started causing my negative battery terminal to start melting and shooting sparks all over my engine and hood area. Not once did I get notified from any of the workers there that they changed my negative terminal screw when that was not even the service I paid for. I have all service records saved and ready. I have pictures of the damage and have been in contact with Edwin the front desk for over a week with multiple calls and emails. I have asked to talk to the manager multiple times but he has made himself completely unavailable to call back or email back. Worst service available do not go. EDIT: It’s been another week without any communication. He can’t even respond to a bad review when he responds to every other one. Shady Business. Contacting AAA as soon as possible.

Hey Now Holly

★★★★★

11 months ago

Been using Asian Imports Plus for over 10 years. They are friendly and helpful. They do a great job taking care of my truck. I have recommended them to numerous people looking for a honest, reputable auto shop. They have a rewards program you can join and are great at sending coupons. You can make an appointment online, have your estimates texted to you and invoiced emailed. They can have all your service and maintenance reported to Carfax too which is very helpful when reselling your vehicle. I'm quite happy with them.

Claudio Vigani

★★★★★

4 months ago

I went for brake lights, turning signal lights, oil change and every time they were prompt and accommodating. Never tried to oversell or trying to overcharge. If you own an import, this is the place to go.

Joe A

★★★★★

7 months ago

I can’t say enough good things about Asian Auto Imports Plus! I brought in my Subaru Forester for an inspection, and thanks to Erwin and the team’s thorough diagnostic work, they discovered major mechanical issues that the dealership had completely overlooked and repairs that would have cost me over $4,000. Their honesty and attention to detail saved me from being stuck with a lemon. The detailed inspection report, complete with clear pictures, gave me the documentation I needed to present my case and ultimately sway the outcome in my favor. Because of their findings, I was able to return the Forester and replace it with a much more reliable 2022 Subaru Outback, which they also inspected and gave the green light on. Now I have peace of mind knowing I’m driving something dependable. If you want mechanics who truly have your best interests at heart, take the time to do the job right, and provide professional documentation you can rely on, Erwin and the crew at Asian Auto Imports Plus are the ones to trust. I highly recommend them to anyone in need of reliable, honest, and skilled automotive service!

Mike

★★★★★

Edited a year ago

5/28/2021 Went here for the first time in Feb 2021. Brought my '04 Tundra in to get checked out for radiator leaks. Erwin helped me out. He pointed out that I needed a new radiator, replace valve cover gaskets, and new a/c condenser & receiver/drier. I got the first two jobs done at that time. Today I came in to get the a/c work done; because the crazy HOT weather is coming back. Ben helped me out on this one. Dropped it off at 8:00am this morning and picked it up at 1:30pm with SUPER COLD AIR blowing in my face. The prices are right and save even more with your AAA Card or Asian Imports Plus coupons. Super satisfied customer! Thanks again Asian Imports Plus Team! 1/10/2024 Truck stalled in the middle of the freeway yesterday morning during rush-hour traffic. Without hesitation I got it towed to Asian Imports Plus. Despite being busy, Erwin managed to fit me in for repairs. He would've had me back on the road same day; but slight delay in getting the part (no fault of the shop). Erwin & Team took care of my truck! I would not hesitate to bring any of my vehicles here for maint/repairs!! Thanks again Asian Imports Plus!!! A+++++ 12/6/2024 Erwin and Team @ Asian Imports Plus (Maule) always provide 5-Star service!

Lupe Hernandez

★★★★★

9 months ago

Have meant to post my positive experiences with Asian Importd for a very long time. Have nothing but positive things to say. My whole family has our cars serviced there. They range from 20 to 5 years in age, and all receive the same great service. The shop is honest, fair, efficient, informative. They also stand behind their work. Erwin is a fantastic shop manager, very approachable, friendly and a great communicator! It's quite comforting to have a trustworthy place to take our vehicles!