Star Motors

George Estrada

★★★★★

a year ago

I cannot say enough about the outstanding service I received at Star Motors. From the moment I brought my Mercedes in for repairs, the team went above and beyond to make sure everything was taken care of. They were not only incredibly professional and knowledgeable but also genuinely cared about my concerns and took the time to explain every detail of the process. What impressed me most was their commitment to going the extra mile. They didn’t just fix my car—they made sure I felt completely confident driving it again. The attention to detail and level of expertise was simply unmatched. The staff was friendly, communicative, and truly went out of their way to make sure the entire experience was smooth and stress-free. I’ve never felt more appreciated as a customer, and I’m so grateful for the exceptional care and service I received. If you want top-notch service for your vehicle and to be treated like family, I highly recommend Star Motors. They exceeded all of my expectations, and I will definitely be returning for any future needs!

Joshua Headley State Consumer Investigator

★★★★★

a year ago

My name is Joshua and I recommend Brandon at Star Motors for anyone with a Mercedes. He consistently delivers exceptional service with professionalism and honesty, ensuring a positive experience every visit. His expertise and attention to detail is reassuring and you will know that your Benz is getting the care that it needs. From routine maintenance to complex repairs. I trust his profound knowledge of automobiles, knowing my vehicle is always in reliable hands. Star Motors' commitment to customer satisfaction, transparent pricing, and unmatched workmanship make them my go-to for top-notch Mercedes maintenance. I highly recommend Brandon and Star Motors to anyone seeking a reliable mechanic and if you truly care about your vehicle then Star Motors is the place for you.

Nina Wells

★★★★★

9 months ago

Star Motors (SM), won't disappoint. If you own a Benz, I highly recommend SM to keep your car working in prime condition. Similarly, the customer service, professionalism, and fair pricing is why I am writing this review. To find a business in today's world who offers A+ service, fair pricing and professionalism is why I am a repeat customer.

Jack Mann

★★★★★

a year ago

I have a rare Mercedes with parts no longer available. Brandon was super clear, knowledgeable and cautious about what was wrong to keep cost down. I own many cars, do mostly my own work but the most complex. He’s the real deal and I had a good experience.

shawn Girt

★★★★★

a year ago

Just Took my sprinter to star motors for A service and Brandon and Alex are amazing. I let them know that it is a service plumbing van and that I cannot work without it. They We’re totally understanding and set up a time to come in And drop it off And Alex called me just over an hour later(which was under the time quoted) to let me know that it was ready for pick up which was a HUGE plus.their shop Was organized and spotless Which I’m guessing is not An easy thing to do and you can tell a lot of pride is taken by Brandon (owner )and staff And I instantly knew I was leaving my van in good hands. I appreciate you Brandon(and Alex) and I definitely would never think of taking my vehicle anywhere else I don’t leave reviews often, but businesses like yours seem to be a few and far between these days and I think these guys are worth far more than I paid, and I felt the least I could do was leave them a review

R Estes

★★★★★

Edited a month ago

Great service at fair prices. Brandon and his team are the only place I will take my car too.

Damien Currano

★★★★★

10 months ago

Brandon and the team are awesome. Super friendly and definitely knowledgeable. I called him on a Monday morning about an issue with my brakes. By Monday afternoon I was completely taken care of. The shop space is super cool and the waiting area is comfy. I'll absolutely reach back out in the future.

Studio Ninety Two

★★★★★

a year ago

I recently visited Star Motors for a service B on my Mercedes, and I couldn’t be happier with the service! From the moment I walked in, Brandon and the team were professional, knowledgeable, and incredibly helpful. They took the time to explain the repairs needed and answered all my questions without making me feel rushed. The quality of the work was top-notch, and they even finished a bit earlier than expected. I also appreciated that they kept me updated throughout the process. It’s clear they genuinely care about their customers and know Mercedes inside and out. My car is running smooth, and I’ll definitely be returning for any future maintenance. Highly recommended!

Howard “Howie” Haber - REALTOR

★★★★★

a year ago

I recently moved to the area and was worried about finding a reliable and reasonably priced mechanic for my Mercedes-Benz. After doing some research, I came across Star Motors in Ventura and decided to give them a try based on their great reviews and competitive pricing compared to the dealer. From the moment I arrived, I was impressed. The facility was clean and well-maintained, and Brandon was welcoming and professional. I dropped off my car and went for a morning walk, and by the time I returned, the service was complete. No delays, no unnecessary waiting—they were efficient and respectful of my time. The pricing was exactly as discussed, with no unexpected surprises or hidden fees. Brandon also took the time to discuss my car's future maintenance needs and provided very reasonable estimates. It’s such a relief to know I’ve found a trustworthy local mechanic I can rely on for my car’s care. Thank you, Brandon, and the team at Star Motors! I’ll definitely be bringing my car back for future services. Highly recommend!

Marcus Martinez

★★★★★

a year ago

Brandon and his team were incredibly professional, thorough, and efficient. I brought my car in for coolant leak and parking break issue. They took the time to explain the problem in detail and gave me a fair, transparent estimate for repairs. What really stood out was the level of customer care – they went above and beyond to ensure my vehicle was in perfect working condition. I appreciate the honesty, quality of work, and fair pricing. I will definitely be returning for all my future car needs. Highly recommend Star Motors to anyone looking for top-notch service

rik frye

★★★★★

Edited a year ago

Unbelievable stellar service. Brandon is a rare, honest, intelligent, gifted mechanic & conscientious Mercedes independent repair technician & facility owner. Family man with high regards to community & treating everyone fairly & honestly. What a breath of fresh air. UNBELIEVABLE! Chaplain rik Ventura CA

B Holt

★★★★★

8 months ago

Dealership was recommending a bunch of very expensive services and Brandon was able to do them for half the price. Very satisfied with the service and quality of work, now I know why he is in such high demand. It may take a bit longer, but you won't be disappointed with the outcome guaranteed. You can absolutely trust that he will only ever recommend services your car actually needs. ❤️

Ryan Hughes

★★★★★

3 months ago

These guys are awesome! Very easy to get an appointment, very fair pricing and very friendly service. Car is riding like new again and I couldn’t be happier!

Michael Rodrigo

★★★★★

Edited 4 months ago

Brandon and the rest of the Star Motors team were so easy to work with and they easily put me at ease with their professionalism and outstanding customer service. Our car was repaired correctly the first time and returned in record time!

Jerry

★★★★★

3 months ago

I had an engine light come on flashing and my Benz was shaking when turned on. I found Star Motors online and desperate for some help I got it towed over. Brandon helped me out on short notice and was friendly professional and transparent! After dealing with the headaches of dealership prices, mechanics, and other garages in the area that don’t focus on Mercedes, Star Motors will be who I trust from here on out!

Lia

★★★★★

7 months ago

I cannot say enough good things about Brandon and Star Motors! He was so kind, patient, and incredibly honest about my car’s needs. He took the time to explain everything clearly, never pressured me, and gave me more than affordable pricing. It’s rare to find a mechanic who is both trustworthy and genuinely cares about keeping your car safe and running well. Brandon will absolutely be my go-to from now on. 100% recommend Star Motors to anyone looking for reliable service and honest advice ❣️❣️

Steven Del Real

★★★★★

3 months ago

Very professional, very efficient, very helpful. One of the best body shops I’ve ever had the pleasure of experiencing. Always fair, quick and honest. Finding a good mechanic is like finding a good doctor. Once you find one, you never go anywhere else again. Star Moters is the only place I’ll take my car. 10/10