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About Business
Residents of Fayetteville, NC, Fayetteville have long trusted Stewart's Tire & Auto for their expert Car Repair needs. Whether you need assistance with Tire shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 117 reviews. Throughout Fayetteville, and particularly in Fayetteville, NC, Stewart's Tire & Auto is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Stewart's Tire & Auto for any Car Repair inquiries or to schedule a visit to their Fayetteville, NC facility.
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Google Reviews
Samuel Session
★☆☆☆☆ Needed a tire sensor they put one on but in a week it stop working I took it back and it was the worst experience of customer service I’ve ever had. The father and son turned red in the face, very aggressive with questioning me with extreme rudeness and callousness! I’m not one to play the race card but I likened their behavior to racial hate/prejudice extremism! I will never go back there and if I can talk to the entire city, do not take your vehicle to that place because if you have a problem and need to return it, their bigotry disables them of good sound and quality customer service!!!!! And all that I said is an under description of my horrible experience!!!!!
Margo Miller-Smith
★☆☆☆☆ I always give a review bad or good but this place I got to say is not a good place to get your vehicle check. I’m only going off of first impression and customer service. This place was referred to me and the person that refer me to this place did say that they do good work but the owner son is very rude and I got to say she was correct. I explained to him that I needed to get my vehicle check and explained what was going on. So this gentleman said if you drop it off next week we can check it for you, I explained that this is my only source of transportation so I would have to stay with it. He said no that’s not how we do business, ( now minded you his father said that I could bring it and wait) so you can drop it off and we will call you. He kept cutting me off every time I went to say something. So of course me being the professional that I am said, okay not a problem but unfortunately I could not do that (as he cut me off again). So I said have a wonderful day and be blessed. I’m not about to leave my vehicle and then intrust you with it. If they do good work I will never know only because how I was treated as a potential client. Smh
Christopher
★☆☆☆☆ Absolutely a horrible experience first and foremost the old guy at the counter is rude and unprofessional please retire already buddy! Took my vehicle in to get my clutch fluid bleed dropped it off in the morning and was told I get a call in a few hours never got the call. Called myself and low a behold I had other issues that needed to be addressed no biggie. Ask him to quote me out a price for the job parts included so we can get the work done He said he’d call me back he never did so. I found the parts and then called up there and ask how much labor would be and he told me. this done today and he’s like no it’s too late in the afternoon and my honest opinion they already dropped the ball because if you really wanted to work on my vehicle you would’ve called me whenever there was other issues instead of rolling it out of your shop and moving onto the next car. So I wait till Monday going to the shop Monday to drop off my warranty information so I’m not paying out of pocket for the repairs was told that I was going to get a call back in an hour waited almost half a day again finally called up there to figure out what was going on. when I asked the old man If he had called the warranty yet, he asked me why am I using the warranty? Like really what kinda question is that I could tell he was pissed off over the phone after I told him that I was trying to keep from paying outta pocket he said “ I don’t wanna deal with that if you don’t wanna pay cash your gonna have to take your vehicle somewhere else so I do that the sent the truck away with out the parts that I paid for and left the reservoir for the clutch fluid unattached, and the bleeder valve on the transmission barely screwed in so now the shop that it’s at has even more of a mess to clean up I stopped by thinking. Hey let me check the small business out. They were good on pricing but not with customer. Service are doing the job. I really felt like they never wanted to do the work on my car in the first place, and now someone else is making $2000 instead of them do your self a favor and don’t bother stopping here
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