Stoots Auto Works Sales & Services

Max Power

★☆☆☆☆

Edited 3 years ago

Spam caller. Never did business with this company, didn't stop them from cold calling and telling the spam filter they wanted to talk about vehicle repair. Didn't stop them from saying that they don't cold call either. Never been to your shop. And you called me so...

elizabeth underhill

★★★★★

a year ago

shannon was super down to earth and explained the process every step of the way. highly recommend and fair prices as well!

Russ Fig

★★★★★

5 years ago

Excellent service. I took the vehicle to Stoot's and got it back in less than 24 hours. Stoot's called before repairing and informed me of the EXACT cost before proceeding. Professional and Courteous.

Angie

★★★★★

4 years ago

He stays busy but he has been fixing my entire families cars for decades. He is excellent and very fair prices. I wouldn't take my car anywhere else.

Ethan Holliday

★★★★★

2 years ago

Best car mechanics in town, very quick to getting your vehicles. Very quick at checking out the issues and getting it fixed, and are very reasonably-priced compared to any other mechanic around this area

Holly Stone

★★★★★

4 years ago

As always Stoots Auto Works goes above and beyond to make sure you're satisfied with your repair. Fair pricing and quality work. Thank you Shannon

Debra Burnett

★★★★★

Edited a year ago

Very honest guy I would recommend stoots over any other mechanic near by he reasonable on his prices he works with you when no other would or will very honest man he done a great job in my vehicle keep up the good work guys

Brandy McCullough

★★★★★

12 years ago

If you want honestly, Stoots is the place. They have saved me over $500 in repairs someone else told me I needed. Stoots took the time to find out what was wrong and fix it. They are reasonably priced and I never feel I am overcharged. They are a locally-owned small business and my entire family has trusted them for years. They work fast too and always give a full explanation in detail of the needed repairs. Highly recommended!

Heather Bennett

★★★★★

4 years ago

These guys are great! They’re honest and have fair prices. They always go the extra mile for me and always do a great job fixing my car. I wouldn’t take my car anywhere else.

T. Pro

★★★★☆

4 years ago

Good little garage, they got a couple really good mechanics. Not some big name auto shop with shade tree mechanics. These guys are the real deal! Fixed my issue no problem, easy and simple to deal with. Shannon will take care of you..

Cindy Hollifield

★★★★★

4 years ago

The owner Shannon is one of a kind.He is down to earth.He does excellent work and goes above and beyond to satisfy his customers. I would recommend him to anyone.My husband and I are 100% satisfied with the work that has been done on our vehicles by Shannon and his employees.

Thomas House (Tom)

★★★★★

3 years ago

Stoots was recommended to me by my church family. They do great work and have great rates. They changed the spark plugs on my 2017 Ford F150 Ecoboost 3.5L and did an oil change for a lot less than the dealership I have been taking it to.

Jennifer Miller

★★★★★

a year ago

I had a tranmission issue on my 2002 youkon. I had it towed here to be fixed. It took a little longer than I thought it might. I've had my car back about a month and I've not any issues. I am 100% satisfied with the work they done. I would take my car back here to have it serviced.

Michelle Miles

★☆☆☆☆

Edited 2 years ago

I took my sons car here to have it fixed after the radiator broke ( which was as much as I knew) The owner of Stoots called me the next day to tell me it just needed a radiator and to give me an estimate,530.00,a fair price and the exact estimate I got from another garage but I wanted Stoots to do it because they have been working on my family’s cars for years and we all want someone we trust over someone we don’t. I got the car back and for reasons unknown it was still overheating so naturally I parked it and went to talk to him in person thinking he would definitely stand behind his work. Maybe 530.00 isn’t a lot of money to some but it is to me. I fully expected him to tell me I was smart to not move it and have it towed for me or go to wherever it was and check his work but he actually implied that the head gasket may have been blown when I brought it to him but he would be happy to look at it if I could get it back over there.Why would I be expected to pay for a tow after he told me it was fixed? At that point I’m smart enough to know I should have never trusted him to begin with. Thank God the engine is not destroyed but that’s exactly what could have happened because they didn’t bother to take the time to see that it was not fixed!

daniel hayes

★★★★★

6 months ago

If you need your car in hurry probably not the best but if you want excellent work friendly service and attention to detail at a good honest price this is the place. Worth the wait to get repairs done right

Josh N/A

★☆☆☆☆

3 weeks ago

Was supposed to meet today (Saturday) to look at a car. We headed to Johnson city and we’re almost there and realized the car had sold on Facebook marketplace. Never a reply from Shannon or an explanation.

Brandi Castle

★★★★★

3 months ago

Spoke to Shannon several times about a 2007 Hyundai Sonata i was interested in. Went in and he was very honest and fair. Everything he stated in the post was accurate. Definitely would do business with him again. Will recommend to anyone looking for a affordable used car