Caliber Collision

Jake Potter

★★★★★

a month ago

We took our Nissan Rogue to Caliber in Johnson City to have repairs done after getting backed into. We dealt with Jeff and he was wonderful! Super friendly and helpful, he explained the whole process to us and then kept us updated as the work progressed. We actually got our car back earlier than expected and the work that they did was phenomenal!! Over all we were very happy with the whole process at Caliber Collision and they would be our preference for any repairs we might need in the future.

Pam DiRenzo

★★★★★

3 weeks ago

Jeff Osborne thank you for making my Experience absolutely worry, free. You explained everything from start to finish completely. My worries completely went away and I felt very comfortable with the work. I recommend them very highly. Thank you all.

John Robertson

★★★★★

7 months ago

Daniel does a fantastic job with communication. I brought my Range Rover in for repairs, and the team did an outstanding job. Unfortunately, it’s back again due to another accident—through no fault of my own. Even so, Caliber Collision has continued to impress me. Their customer service is top-notch, and they’ve been incredibly patient and flexible with my schedule. I highly recommend them for any auto body repair needs.

mrm84107

★★★★★

a month ago

My wife's car sustained fairly minor damage after being backed into while I was in the bank. The offender was located through a photo taken by a lady who observed the incident and took a photo of his license plate, which led to the offender's insurance company taking full responsibility. We are relatively new to this city, but I had seen the Caliber Collision center and took the car to them for repairs. We are very glad that we did. Other than a problem with Caliber's computer system being down on the day I took the car in I experienced nothing but top-notch service throughout the process. The repairs were performed to perfection, and the car was returned completely detailed and looking better than when we took possession at the dealer last year. On a scale of 1-10 this company is an eleven. Fantastic experience from start to finish. Highly recommended.

John Manukyan

★★★★★

4 months ago

A few months ago, my wife was involved in an accident, and we took our vehicle to Caliber Collision for repairs. Will Reed, the manager, was extremely helpful throughout the entire process. Not only did they complete the repairs in a timely manner, but the quality of the work was impeccable — cosmetically, it’s like the accident never happened. Will’s communication and coordination with his team were outstanding, and the customer service we received at Caliber Collision was second to none. If I ever need body repair work in the future, I will definitely be bringing my vehicle back to Will and his team. Highly recommend!

Diane Glass

★★★★★

4 months ago

Everyone I was in contact with throughout the process were courteous, professional and willing to answer all of my questions. My car was damaged in a hit and run and Caliber thoroughly explained the claims process, the estimate and what repairs would be done. I didn’t have to pay anything but my deductible but the repair bill sent to my insurance carrier was very reasonable.

Ronald Head

★★★★★

3 months ago

Caliber Collison in Johnson City, Tennessee was first rate. They were cordial but professional. My 2019 Chevy Trax looks great, and it is great to have ever her back. The car had a huge tree fall on her. I now park a long way from the trees.

Scott TN

★★★★★

2 months ago

Great customer service and extremely helpful and professional. Car looks like new and they had it done sooner than expected. Highly recommend this shop!

John

★★★★★

6 months ago

I am extremely pleased with my experience at Caliber. The staff was friendly and they made the process as simple as possible. Not to mention the quality of work is top notch. My Audi is good as new. Will definitely return again if needed in the future.

Leslie Iglesias

★★★★★

4 months ago

I've had two vehicles repaired at Caliber. Both vehicles were returned as good as new. They are very professional and take pride in their work. It can be quite a wait to get a vehicle in for repairs but its worth the wait to have your vehicle fixed right.

James Boozer

★★★★★

4 months ago

After leaving the car wash and trying to be my own mechanic I ended up with a busted side mirror, pulled in to the first auto shop I saw and Ethan fixed it right up no issue, he was friendly kind and attentive the whole time. You guys just earned a return customer

Bill Ivey

★★★★★

3 months ago

Both Travelers Insurance and Caliber communicated very well throughout the process. Any questions I had were answered quickly. Workmanship seems to be top-notch.

Kathy Love

★★★★★

8 months ago

The repair that was made was absolutely flawless. Ethan, kept me informed and updated throughout the process. My car looked brand new when they were done. Excellent service all the way around! The quality of their work is phenomenal. I received a detailed car at pick up. Their value of their work shows through in their results. I would not hesitate to recommend them to anyone!

Victor Vasquez

★★★★★

a month ago

Excellent service, my Jeep was ready in less than 2 weeks, very professional.

Thomas Scott

★★★★★

a month ago

Extraordinarily immaculate location providing very professional service. This location looks and functions more like a doctor's office than an auto body shop! I guess both would be a type of "body shop".

Barbara T

★★★★★

2 years ago

This Company was very professional and helpful with my situation. They always answered the phone and assisted with all of my concerns and questions throughout the process. I highly recommend Caliber Collision!

Francisco Lopez

★★★★★

5 months ago

Caliber Collision fixed our vehicle after a fender bender. They got it in and fixed the car. We couldn't not tell it was ever damaged after they fixed it. We highly recommend Caliber Collision