Stratford Road Exxon Service Center

Vincent LaConte

★★★★★

2 years ago

I'm sure I've rated the Stratford Exxon Service previously as 5⭐️ but it appears i get to do so again. I've been a happy loyal customer for going on 5 years. Ashlyn & Co are highly efficient, scarily effective, and preternaturally reasonable in pricing and scope of service. This is a thing I did not know could exist in the wild of auto service. 5⭐️+5👍🏻+5❤️

M M

★★★★★

5 years ago

Anyone who drives a car knows how hard it is to find good, honest auto mechanics. Stratford Road Exxon and Winston-Salem car owners are so fortunate to have mechanics like Derrick and front office staff like Ashlyn to help us. They make this operation hands-down the top service station in Winston. Before I went there, I was sure I would not be able to afford it because the shop sits next to the most affluent neighborhood in the City, and, by and large, the majority of the vehicles they seem to work on probably have a base price of $50,000. I was wrong. This shop can service the most expensive sports car or a high-mileage, 20-year old vehicle like the one I have. They are great at getting you in the shop fast, diagnoses are spot on, and mechanics like Derrick, are old school mechanics who actually know vehicles from the ground up and can fix absolutely anything, with or without the use of sophisticated diagnostic computers. Admittedly, I am what most shops consider a "difficult" customer. Doesn't bother them. They are always professional, patient and treat me with respect, even if I am annoying. This shop has countless times helped me avoid huge car repair bills whenever they can, just by going the extra step, finding workarounds and being honest with me. You want this shop in your back pocket if you don't have gobs of money to throw at servicing and repairing your car. From the numerous high end cars I've see on their lifts, it looks like this is also the place to take your car if you own a very high end, complex vehicle - foreign or domestic. Check them out - you will be forever thankful you did.

Katherine S

★★★★★

10 months ago

Outstanding service each and every time from such a wonderful and ethical family. Can’t get better when it comes to mechanics.

John Gentry

★★★★★

2 years ago

This is a great shop and store. Right off the interstate. Shop staff is super friendly most are car nuts. Reasonable prices. Stop in for a car inspection and you will come back again for other maintenance items. Highly recommended

Jim McGarvey

★★★★★

a year ago

They were professional, got me right in and out. I had to get my inspection done and I was away from home.

Chris Harris

★★★★★

2 years ago

I went in today and had some brake work done on my car and it was an amazing experience! The tech working on my car was named trace and was very knowledgeable along with his other tech, who were both equally handsome mind you! They had me in and out in less than an hour! Also got a good laugh at their coworker who was playing with his nun-chucks while we waited, all in all a wonderful experience!

Bill Kluttz

★★★★★

a year ago

I’ve been here several times, and I can say these people are very honest with me. I went to a random auto repair place yesterday near RDU for what looked like a serious problem, and they wanted to charge me for a bunch of parts related to the brake system and would need another day to order parts. I drove home and went here today unscheduled, and they only charged me $100 total to replace a simple sensor. Problem was fixed within two hours.

Anna Sison

★★★★★

2 years ago

If I lived in Winston Salem, this would be my go to service center. I had an issue with my car while there recently, and not only did they quickly diagnose what was happening, they referred me to a more specialized center to make sure the car was fixed correctly. I was concerned about driving it back home but they gave me what I needed including showing me how to do it, to make me feel confident to get back. Ultimately, I did need to stop and do as directed on my way, but I did as instructed and made it back safely. I can’t tell you how grateful I am to have gotten their help and expertise. They were knowledgeable, helpful, and didn’t take advantage of me or charge me for all the extra support!

Annice Powell

★★★★★

7 months ago

I love Exxon Ashland and the crew are awesome great customer service and they really care about your vehicle I tried to make sure that I let people know about them

Parker Battle

★★★★★

6 months ago

Walked in for an inspection and they were fortunately able to get to it immediately. Appreciated the quick service

jimmy marlow

★★★★★

7 months ago

Excellent suggestions, available parts, gets what they don’t stock quickly get. Ashlynn and Tammy are smart about autos and give great customer service.

Kristi LaClair

★★★★★

2 months ago

Fit us right in to replace valve stem on our rental car.

Cody Beck

★★★★★

7 months ago

Stratford Service Center is my go-to for all my car's needs. As a family-owned business, they provide outstanding, honest service on every vehicle I've brought to them. Their team consistently delivers quality work, from routine maintenance to more complex repairs, always at a fair price. If you're looking for a dependable and trustworthy auto repair shop in Winston-Salem, service, or repair, this is the place to go for exceptional service and peace of mind.

Chris Harris

★★★★★

5 months ago

Really like this garage. The staff is super nice and helpful. You can tell they care. They're always busy but they tell you straight if something how long things will take.

Catherine Cadmus

★★★★★

6 months ago

Great reliable service at a reasonable price. I trust the work they do 100%. I never feel nickel and dimed or made to feel like my car needs things that it doesn’t. They are quick to get an appointment or work me in. I drive from out of town to keep coming here for my auto service needs. Couldn’t recommend Exxon Service Center on Stratford Rd more. Thanks for all you do!

Zach A

★★★★★

a year ago

My family has been coming here for the past 20 years and we've had the same excellent service every time. This shop takes care of you, doesn't cheat you on price, and makes sure that you get the best service possible. I cannot more highly recommend them as the best and most honest service station I've been to

brent mason

★★★★★

a month ago

I have had a few services performed from this service center…ranging from oil change/brakes/and spark plugs most recently. All were executed with precision and expertise…and Ashlyn/Tammy/Chris and all the technicians have been friendly and knowledgeable. If you want great service on your vehicle you should definitely go to this family owned business where I’m sure you will feel welcomed and fairly treated! I will continue to trust them with all my necessary repairs