Superior Tire Service (STS)

Rod Estrabo

★★☆☆☆

2 years ago

I was told to do a walk-in and there’s No appointment necessary. I was relieved that when I arrived, I was the only one there, but it took them over an hour to remove the winter and remount my stock tires. It took them less than 30 minutes the first time I had the same service done.

Erica Burrell

★★★★★

5 months ago

Excellent road side service and tire. My dad set it up for me while I was working and I actually had them order the wrong tire and they gave me the right size of course without even being mad or blaming me. I live close but they were able to come and get my wheel, take it back to mount the correct tire, and return to put it on in less than an hour. Very kind/professional Technician as well.

Tom Matteson

★★★★★

5 years ago

I initially purchased some tires online from Goodyear and Superior Tire Service, in Salem, was one of the closest locations where I could have the tires mounted, so I setup an appointment to get a set of 4 tires put on my vehicle. There had been a glitch on the website when I ordered my tires and I did not notice the wrong tires were on the order, until they pulled my vehicle out of the service bay and I noticed they were the wrong tires. I had ordered tires with raised white lettering on the sidewalls and these were blackwalls with black letters. I went inside and let Edna know those were the wrong tires. So, I went home and contacted Goodyear and explained what happened and they were going to have me go back to Superior Tire Service and replace the black letter tires with white letter tires. However, that would result in another appointment and spending another four hours of another day, so I opted to take advantage of the Goodyear price match guarantee; and Edna was helpful in getting the documentation over to Goodyear that they needed. During the service, the tire tech discovered I had a front brake caliper that was hanging up and let me know about that situation, accompanied by a quote to for a front brake job.

Howard Andersen

★★★★★

4 months ago

They offer great service! Every time I have been with an appointment they got to work on my vehicle as soon as I arrived. So far I have zero complain about any of their work.

Mason Schroeder

★★★★★

8 months ago

Dealership did a half job. If you look at the direction of my wheels, they're going opposite directions. Thanks for the help y'all. They do so much more here too.

Beth Newman

★☆☆☆☆

7 months ago

I would not recommend Robert Froh as a mechanic. He is quick to make assumptions, misrepresents facts, and lacks the professionalism and accountability expected in this line of work. As a professional, he should learn to better represent both his position and the company he works for. Horrible experience.

Luis Rodriguez

★★★★★

a year ago

Awesome service! Extremely knowledgeable and helpful staff. Got me some of the best quotes for my car's control arm replacement around and performed my oil change quickly as well as check over my entire car to make sure there was nothing wrong with it while waiting. Joel is very knowledgeable about Audi's so if you have one I'd recommend bringing it to him to work on. He'll take care of it like it was his own. I normally don't bring my car to any mechanic shop but I was extremely satisfied with their service that I wouldn't have any issue bringing my car to them from now on. Best service in the area, thanks guys!

Stanley Pygott

★★★★★

2 years ago

Solved my tire issue on my dump truck and patched a few leaks. All for a great price. Brian was amazingly quick, knowledgeable, and friendly. They have business going forward

C W

★★★★★

11 months ago

Fastest tire service I've ever had. Cheaper than L.S. by a large margin, faster, and the guy that helped me was super courteous. Even took the time to wash my wheel and put it in a protective bag. L.S. has never done that. I'll be doing business here from now on. Thanks.

Birte Haakansson (T)

★★★★★

8 months ago

This place is excellent! Our tire indicator showed low tire pressure, and lost pressure fast. Went in, had a short wait, they found a nail, fixed it, and we were back on the road in about 1 hour!!!!

Michael M

★★☆☆☆

a year ago

Superior was my go to until they worked on my traction control issues. Replaced a hub and sensor. The repair failed and said it was my body control module which I took somewhere else to replace since Superior didn't work on them. This still did not fix the issue and Superior said they would not work on it. They do not stand behind their work and left me hanging and out $450.00 plus another $1000. For the control module.

Bucky & Fraline Adventure Wagon

★★★★★

a year ago

Not many places like this left and not many people like Brian the Manager and his group. Great experience for 8 tires, some great conversations in their clean and spacious lobby. ( maybe a snack machine would be good addition o go with drinks machine) Crew appeared to work well together and Brian was active both in office and shop. Brian took a teaching moment for his crew, very impressed by his style and the crews hard work! Easy location for all kinds of rigs, we had our 28’ and Truck, easy to get around. If we need to it would be top notch list while in area or even Portland.

Mr. Fixit

★★★★★

2 years ago

15 min before closing we called for a tire repair with a screw in the tread of our trailer. We were headed to Portland and needed a fix. We arrived shortly before closing. They had 4 guys on staff and they all stayed and took care of our tire. This was 20 min after closing. When they were done he didn't even charge us. How do you beat that kind of service?

Susan Orlebeke

★★★★★

2 years ago

We got tires for our motorhome 6!!! Wow, what a sticker shock!! But they were really nice and the tires were better than I expected, had them on and ready to go in about 2 hours. Also checked our brakes and shocks all were good, unfortunately they couldn't do an alignment, rig too long.

Leonard Goltz

★★★★☆

Edited 2 years ago

I brought my truck in for some front end work and an honest mistake was made during that visit. A second visit didn't solve the problem. After i left an honest, unflattering review of my experience, I was immediately reached out to and one email later, Superior made everything right, without zero hassle on their part. I couldn't be happier with the resolution and will have no hesitation to return and I encourage others to do the same.

Wayne Rogers

★★★★★

5 years ago

Both people I dealt with on the phone were super nice and genuinely seemed to care about the level of service they were providing. One of which was Hector, who also was heavily involved in the installation of my new tires, and was just as nice in person. They had the tires I wanted in their warehouse up north, and got them shipped down right away. Then they installed them soon after they arrived which was a day earlier than I'd originally scheduled. All around great experience!

Margery Roper

★★★★★

4 years ago

My hubby had very unexpected car issues at the most inopportune time. But he had been her once before and gave them a call. Despite it being a bigger issue than we thought, everyone and everything was quick, professional and quality. The lady at the front desk made my boyfriend's day, she was funny and sweet and we thank you very much for getting us in and out of there so quickly, I know that wasn't easy!!