Texas Collision Centers

bob spano

★★★★★

10 months ago

Texas collision did a great job on my 2011 F150. Got rear ended and my bumper and tailgate was damaged. I wish the rest of my truck looked that new. They were ahead of schedule by 2 1/2 weeks. I couldn't be happier. You can see a before and after pics. Thank you Texas Collision for a fantastic job, very nice customer service and inspectors. You all did a great job! .

Joe Gumm

★★★★★

a year ago

Two words: efficient and excellent work. My car wasn't the most damaged car they have ever taken in...but they treated me like it was. They obviously put a lot of care in repairing it and did it in less time I was orginally quoted. They not only detailed it and made it look great on the outside and inside...but I actually think they filled it up with gas as well (*not sure though). Great job Texas Collision Centers!

M D L kumaran pace

★★★★★

3 months ago

Got my Honda CRV repaired after a minor accident. Car came back like new and also they give lifetime warranty for the repairs done. They delivered faster than estimated date and had great anCustomer service. Overall, it was a Smooth and great experience. Recommend for others.

Aida Samaniego

★★★★★

a month ago

We are very happy with the work done on our car. The staff is great. They kept us informed through the whole process. They also finished the work when they said. We recommend their professional work and customer service.

Kristy Wall

★★★★★

3 weeks ago

Super happy with the work completed to my vehicle. They got me in quickly and with less than a week turnaround. JL and Omar were amazing to work with.

Stephen Foo

★★★★★

3 months ago

I had my 2022 Chevrolet Tahoe repaired at their McKinney shop recently. The service provided by Audrey was impeccable. The car was repaired on time. At first look, the repair is almost perfect. Of course I hope everything will work out going forward. So far I am very satisfied with their work and Audrey's professionalism. Definitely recommended.

Michael Tenley

★★★★★

4 months ago

Our midsize SUV was sideswiped along the left front door and fender by a large pickup truck. Our auto insurance company recommended a couple repair facilities. Texas Collision Center was among them. We could not have had a better experience than what we had with Texas Collision. They kept us well informed right from our initial contact. From the initial assessment & estimate they kept updating with additional discoveries and actions. Everyone from initial front office contact to completion of repairs was friendly and helpful. We highly recommend Texas Collision Center.

glen white

★☆☆☆☆

Edited a year ago

Took my new baby in for a door ding. 3.5 weeks of hell for a door ding! Dropped it off in valet mode after discussing it with the service person. Three random calls from strangers asking for my pin code to turn off the valet. Manager Henry didn't respond. Jl called in my car. They tripped my chip tuner, messed with electrical and reset the programmer. Reset the computer and disabled the valet mode on their own. Must've been hours of work to bypass my programmer, but they couldn't fix the door ding. Priorities are not their strong suit. They also moved my tachometer wiring in the dash for the rear fender door ding? Tachometer was ripped off dash and needs to be reattached. 1st time picking it up we found a minimum of 20 paint errors and they had used an orbital on the entire car. The car has swirl marks now on the whole vehicle. New scratch near the hood and the pin strip was torn. Car was not picked up. They repainted and wet sanded the hell out of the finish removing all of the ceramic coating. They didn't replace that. Swirl mark look better, but how much paint did they sand off? Oh and they didn't even wax it. Went back and they had not fixed the ding properly and it went back to be painted again. Today, I went up and they had ripped the pin strip on the other side, the paint is not a perfect match and you can definitely tell the metal was way overworked for the door ding. I also pointed out watersports on the trunk and hood that are somehow part of the paint? Anthony just shrugged. I've been without a car for almost a month for a door ding. They refused to make me happy before I took delivery of the car. So I am doing all I can to save all my friends, family, followers, companies and everyone in NTR from making the same mistake. GEICO sucks, USAA is the only way to go, and do not under any circumstances let the Texas collision take possession of you vehicle. There is a caliber collision in the parking lot. They redid my daughter's entire front end on her car in less time and it is perfect. Well worth the wait to avoid Texas collision. The manager is gone and Anthony is filling in. They had no interest in doing it right. Any lawyers that want to help with this, hit me up. It's either I have no car or I accept a car they screwed up. That's not fair for consumers. It should be illegal i wouldn't have reviewed them like this if the water spots were fixed, they replaced the ceramic coating and actually cleaned the car. Ridiculous! Since leaving the review they keep calling and want 5 stars, but won't fix the car. They are also closed every time I call. The management wants me to go away and isn't fixing the problem. I added the inside of the door that they scratched up trying to to move the door instead of fixing the fender. You can also see the pics of the screwups they tried to give me the first time. I have way more pictures for lawyers interested as well as recorded calls from the shop while they were admitting to doing electrical work and messing with the door instead of working on the door ding. This was a new car. They junked it.

LaToya Turner

★★★★★

5 months ago

After Crash Champions Collision Repair (formerly known as Service King) of Little Elm, refused to honor the lifetime service agreement on repairs that had been done on my 2016 Toyota Camry LE, I was forced to find another repair shop. I came across Texas Collision Center on Custer Road in McKinney. The experience at Texas Collision Center was excellent from start to finish! The staff was professional, friendly, and kept me updated throughout the process. They completed the repair quickly, and the quality of their work was outstanding—my car looks brand new again! The pricing was fair, and they went above and beyond to make sure I was completely satisfied before leaving. It’s rare to find a shop that’s both honest and detail-oriented, but Texas Collision Center definitely delivers. I highly recommend them to anyone needing bodywork or collision repair.

Shafiq Hajee

★★★★★

a month ago

This is a professional shop with a customer focused team. My case was taken on by Omar who was very thorough and prompt. His attention to detail also resulted in a lower final cost. Service is timely, too.

Kymberlye Yeichner

★★★★★

5 months ago

This was my very first experience with a body shop. From my very first contact with Ruth all the way through the process I was met with great customer service. JL was my primary contact. He was very helpful, knowledgeable and professional. He sent me regular updates on their progress, and finished well before the estimated date. I would have total confidence in referring this company to family and friends.

Thompson Lee

★★★★★

5 months ago

Really nice people! They were more responsive with updates then the automated insurance reminders were and they got my vehicle ready earlier then what was originally estimated by the insurance company! (For future customers just know that they can only go as fast as the suppliers are with shipping parts which is not their fault)

Tanya Hollins

★★★★★

3 months ago

Thank you Texas Collision Centers for outstanding service! I appreciate the professional courtesy that was demonstrated by the McKinney Custer team throughout the process. The repairs to my vehicle were completed with high quality and in a timely manner.

Ana Dominguez

★★★★★

3 years ago

Due to a deer playing out in the road, I had to deal with my first ever collision damage on my car. I was extremely scared to choose a place because I wanted to ensure it was done correctly. I hear so many horror stories of other peoples experiences so I was a little worried. Chose Texas Collision Center based off the amazing reviews they received and I have to say everyone was right. They estimated my vehicle to be completed 3-4 weeks, it was completed in 1 week exactly. Austin Mears and the AMAZING receptionist were both amazing and returned my vehicle back in top notch shape. They will forever be my go to place. I LOVED them and would recommend to anyone. If you are a review reader like me, than believe me when I say they mean business here. Thank you guys!

J S

★☆☆☆☆

4 months ago

No way you should go here. They require their customers to sign a no limit agreement to cover storage costs and require you to give them power of attorney to transfer the title of your car if they have a dispute with your insurance. Do not use. You've been warned. Took my car to another place, they did not require these one sided contracts.

Susan Coleman

★★★★★

2 months ago

They did a fantastic job on my car and fast! The service was excellent from start to finish. I highly recommend.them.

Susan Beck

★★★★★

5 months ago

Excellent customer service and the car looks amazing. Had driver side front end damage.