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About Business
McKinney Buick GMC Service is a leading Car Repair specialist serving the McKinney, TX, McKinney area. They provide a wide variety of solutions, including Auto repair shop, Auto electrical service, Auto tune up service, and other Car Repair tasks. Boasting a solid 2.7/5 rating from 6 verified reviews, their reputation precedes them. As a locally-owned business in McKinney, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in McKinney, TX.
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Google Reviews
Chris Edwards
★☆☆☆☆ This is by far the worst service department I have ever dealt with. The dealership as a whole cannot keep anything straight. I received 2 calls/voicemails and 2 emails saying I needed to bring my vehicle in for service. So I call them, schedule, come in at the scheduled time and the guy says “you have our maintenance plan, it covers every 7500 miles or oil life at less than 10%, you currently have 14% so it won’t cover this service.” Again, they called me. So asinine. As another story for reference, a friend of mine purchased a new vehicle from here less than a year ago and has had nothing but problems out of it. It’s been at this service dept more than he has had it and has direct GM involvement in trying to resolve. At one point, the service team told him that GM told them that he should bring it back to the dealer he purchased it from….. again, he bought it THERE. I didn’t have any issues with the purchasing process for the vehicle, the sales team was fine, but this Service Dept is absolute garbage. Do yourself a favor and go elsewhere for service.
Garry Mosher
★★★★★ I took my new GMC Denali truck for service. Amanda was my Service advisor. She was very helpful and knowledgeable! She did a great job for me again! The Mechanics also did a great job!
Robert Ludecke
★★★☆☆ Started having my pre-owned vehicle (2020 GMC Canyon) serviced by the service department at McKinney GMC They were little a higher price, but made the decision to stay with them and was satisfied with their service. There was a pulsating transmission, which the techs took care of by flushing the transmission fluid that was known for breaking down and causing this issue. No charge as I was under 30k miles and problem resolved (fall of 2022). Had some minor body work done in March and again wanted to use GM certified technicians and this seemed like a reputable service department. This ended up being $1,500 + I got an oil change and the techs recommended some other things. Out the door, about $2k... But pulsating issue returned. Noticed as I was pulling off the lot after there service was done, but was going out of town so figured I would call them and let them know the next morning. Now it's 3 days just for the diagnosis lead time and when I explained the situation, just a blank stare. I ended up cancelling my appointment today with the dealership service department as my trust factor has diminished over the last few years in the truth and transparency. What changed?
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