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About Business
Residents of McKinney, TX, McKinney have long trusted Nortex Lube and Tune for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Oil change service, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 249 reviews. Throughout McKinney, and particularly in McKinney, TX, Nortex Lube and Tune is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Nortex Lube and Tune for any Car Repair inquiries or to schedule a visit to their McKinney, TX facility.
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Google Reviews
Harsha Srikara
★★★★★ Quick and easy place to get a state inspection at. Staff are helpful and friendly, had a very pleasant visit. The lobby is very well maintained and comfortable to wait in, and you can usually get free refreshments as well. They offer plenty of other services as well and usually have discount coupons available on their website so make sure to check ahead of time.
Zee H
★★★☆☆ Update: I had to go back to update my review as I recently found out that someone did drive my car into a parking space that could have impacted the clips. I still think that it could have been handled in a better way. It is not what you sY but how you say it. “I am sorry that it happened to you, we replaced all of the clips at no charge, but after inspecting the are we did find…..” vs Speaking to me in a condescending manner and shrugging their shoulders when trying to find alternate ways that it could have happened. —————————- My family and I have visited this location since its grand opening. I have always had great service until this last oil change. Their demeanor completely changed. I take the same route to work and have never had any incidents, until this last time that they forgot to replace all of the clips for the engine splash cover. It was just a matter of time for the cover to pop off and when it finally did I was midway on 121 dragging it until we could get to a safe location to pull over and tie it eventually cracking it. I called first thing as soon as I got home but the manager had already left. So we opted to not drive the car missing work until we could get it serviced. I called in the morning to discuss the event and the manager was very nice stating that they would look at it and take care of what was needed even if it meant replacing the broken cover. Well everything changed when we got arrived. They accused me from hitting a high bump because of the amount of scrape on the cover. (Even though they know that I was on the highway when it fell off.) That I must have driven over a high bump on the road. (I have driven the same route for years and this has never happened but let’s say that what you said is true, how would one bump clear all of the clips and not leave a single one?) The manager shrugged his shoulders and say it could happen and just closed off. I was very disappointed, so not only are they not accepting the fact that they didn’t replace any of the clips, but are blaming me for their mistake and not even apologizing. I mainly drive my vehicle on the highway and dragging the cover apparently to them should be in perfect condition. Speaking to me in a condescending manner. As if we had not discussed anything beforehand. I use to love coming here. Now I have to be out of pocket to replace a damaged cover because according to the owners, they know that a tucked cover should fall within a specific unmentioned time on highways that they feel it should stay vs any other factors.
Kyle Young
★★★★☆ Very nice shop. Good service. Cashier could have tried to help more with finding discount information when I asked though. He spoke so softly you could barely hear him when he spoke.
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