NTB-National Tire & Battery

arthith ks

★★★★★

2 months ago

Matt and Aston went above and beyond to help us with a tire pressure gauge and valve issue, and they did everything free of charge. From the moment we arrived, they were welcoming, friendly, and easy to talk to. They communicated clearly, explained the issue in a way that was easy to understand, and got everything taken care of quickly without making us feel rushed at all. What really stood out was their professionalism and honesty — they genuinely wanted to help rather than upsell or push unnecessary services. The whole experience was smooth, efficient, and stress-free, which is rare to find these days. It’s clear they take pride in their work and value their customers. We’re extremely grateful for their help and will 100% be coming back and recommending this place to others!

Whitney Dyer

★★★★★

3 weeks ago

I had a great experience at this tire shop! The staff was friendly, knowledgeable, and took the time to explain my options without any pressure. The service was fast, the pricing was good, and everything was done exactly when they said it would be.

El Jeffe’

★★☆☆☆

a month ago

This former NTB has 100% gone down hill since Mavis took them over. I use to ho here for good service and quality customer service. I was tied up and not available to help my daughter on a good place to go. They offered a $20 off coupon for an oil change. Good deal, no WAY. Double the price of most places in the area. Mavis is 100% about profit. Would not recommend. I would've when they were NTB.

Cheyenne Dobie

★★★★★

Edited a month ago

Jeff and Matt were amazing. They helped me with my skid guard and just had overall great customer service! Edit, had to come back 3 weeks later and met Yasser, super sweet and funny guys! They helped replace my tire super fast.

Austin Rucker

★★★★★

2 months ago

Wonderful service , everyone was extremely polite and professional. Matt was awesome. Very happy with the service will come back againZ

Bryan Podor

★★★★★

2 weeks ago

Yasser took great care of my son's car that had a bad puncture in the tire. We didn't have an appointment but he came right out and looked at it, assured us they could repair it, and checked us in. The work was done as promised and they did a great job.

Mathew Rosales

★★★★★

2 months ago

Yasser is awesome!!! Helped me with my last visit and this one, and was extremely pleasant to work with each time. 10/10, will come back! Great people and fast service. Even checked my battery for free last time I was here. Thanks you Yasser and the NTB team🙏🏼🙌🏼

Eden Nahkwon Joo

★★☆☆☆

a month ago

I used to go to other NTB location near my workplace but I visited this time here. I always trusted NTB's staff and technician. BUT NOT THIS TIME. I visited here for rotation & alignment, and engine oil service. Staffs were kind and nice though. During the waiting, Technician came up and informed me the brake disk status is "metal to metal". And they gave me a quote over $1000 for front and back replacement. WHAT? WRONG!!! I replaced them not too long ago. I declined the service offer gently at that time. I recently made my car pit stop into my favorite mechanic shop for another services needed. Toyota Master Technicians officially confirmed me that the brake disk is not metal to metal but GOOD over 8mm left. I still could not believe this NTB(Mavis) location tried to upsell to me. Disappointed 😞

mohi khan

★★★★★

3 months ago

It’s a Sunday and we came to Yasser because we had a nail in our tire. We were concerned about having to replace the tire. Yasser explained everything about where the nail was and was able to save our tire. The friendly environment at this location is extraordinary and I will definitely be back so they can handle any car issues I might have. I highly recommend this location and Yasser was amazing and knowledgeable and makes everything so much easier.

Char B

★★★★★

a month ago

Yasser assisted me today, and gave was pragmatic and helpful, and HILARIOUS when advising my tire situation. Didn’t take long and had incredible customer service. I really appreciate the swiftness and assistance and I’ll definitely keep this in mind if something happens in the future :)

Angelina Akkad

★★★★★

3 months ago

Jeff, Gage and Yasser are my life savers. Helped so much with my tires. Guided me with what I needed and installed everything quickly. My to go place. Great honest men. Hard to find nowadays so 5 stars! Thank you guys for amazing service always!

Shelly Singletary

★★★★★

2 months ago

I purchased a st of tires in 2025 from this location, and the service was impressive. Today I needed a roofing nail removed from my tire. Let me tell you, the customer experience was once again above and beyond. Yessir, Mat and staff will give you an excellent customer experience. Stop in as needed and allow this team to give you an excellent customer experience.

Austin St. John

★★★★★

2 months ago

Professional Google Review: Outstanding Service During Challenging Conditions - A Loyal Customer’s Perspective I’ve been a customer at this Mavis location on El Dorado Pkwy in McKinney, Texas for years, and my recent experience on January 25, 2026 exemplifies why I continue to choose them for all my automotive needs. During an exceptionally rare Texas ice storm—with an inch of snow on the ground and ice actively falling—I arrived with a flat front left tire. Despite the treacherous conditions, the team demonstrated remarkable professionalism and efficiency from the moment I pulled into their lot. What Set This Experience Apart: ∙\tImmediate Attention: A service team member greeted me promptly upon arrival and began gathering vehicle information without delay ∙\tCustomer Comfort: I was quickly directed to a warm, dry waiting area while a team member relocated my vehicle to an available bay ∙\tEfficiency: Service began immediately, despite having no other customers due to the severe weather. Rather than extending my wait unnecessarily, they prioritized getting me back on the road safely ∙\tExpert Diagnosis & Repair: Within approximately 20 minutes, they identified a broken valve stem and completed the repair After years of patronage, I can confidently say the service quality at this location continues to improve. Their commitment to customer care, even during extreme weather conditions when they could have easily closed, speaks volumes about their integrity and professionalism. Highly recommended for reliable, efficient, and honest automotive service. Jason Geiger

Kathy Beirnes

★★★★★

2 months ago

I stopped in on 1/3, because I needed an oil change and an alignment - and my usual place was too busy. Gage got me right in! He was polite, showed me how far out of alignment my truck was, and I was surprised at how quickly they got everything done. They even had a coupon for the oil change. I will definitely be back!

Levi Russum

★★★★★

4 months ago

I had a great experience at NTB thanks to Yasser. He helped me get new tires and made the whole process super smooth and quick. His sense of humor and the way he treated me and other customers was awesome. You can tell he really cares about doing a good job and making people feel comfortable. The whole team there is doing great work.

Krishna

★★★★★

4 months ago

Took my car to NTB to have a possible flat tire inspected. The team was prompt, thorough, and communicated clearly about what they found. The repair was handled efficiently, and the price was reasonable. Solid service. Friendly, lively team and fast service. Ask for ‘Yassir’.

Paul Zeugin

★★★★★

a month ago

I came in with a tire issue thinking I would have to replace it. The team was able to quickly diagnose and patch the tire. The team was very pleasant to work with and I will continue to use Mavis Tires and Brakes of McKinney for my service needs.