The Elite Auto Total Car Care

Fightback Media Group

★★★★★

Edited 2 months ago

2020 Chevy Equinox, engine light on. Shakes and sputters at idle. Sometimes stalls. Only about 55k on the vehicle. I had priced Diags, and the price I paid was well in the ballpark of what I had found. Simply finding out the codes without knowing what to do about them would have done me no good at all. I needed to find someone who knew what they were looking at. So, I agreed. They went right to work. It was more than just slapping the machine on the car and reading some codes. There were seven codes, btw. The tech made adjustments, cleaned, and then drove the car for about 90 minutes at least. The diagnostics were extensive. When that was all done, I was bracing for the worst. I even joked, "How much is a new engine?"Instead, I was told the problem was a normal thing they had seen before, and it could be solved. I am not going to lie. The cost of auto repair is expensive. But I was convinced that: 1. I could not continue to drive the car in its current condition, as it was only going to get worse and more expensive to repair. 2. After such an extensive diagnosis, I trusted what I was being told about the proposed repair. I went home, thought it over, and prayed about it. Called the shop and said, "Let's do it!" After getting back to the shop, it was just a few minutes before they had the car, and before I knew it, I was done! I like that anyone these days wishes it wasn't as costly as it was, but I wanted(needed) it done right. I waited a week to write this review. As of now, EVERYTHING is going great, the car drives like it was new! The price of ethanol-free gas kinda stings, but it is at this point my lot in life. Thank you for being top-notch!

Deanna KG

★★★★★

4 months ago

This is the only place I trust to work on my Jeep. All the staff I interacted with were friendly and polite (Scott is awesome). Quick turnaround time and fair prices. Overall a great experience, I recommend 10/10.

Kathleen Morse

★★★★★

3 months ago

This place is amazing! They have helped me out twice with my car. I appreciated their honesty and fair pricing. They genuinely care about helping out their customers and getting their cars fixed properly and in a timely manner!

Ashley Denison

★☆☆☆☆

3 months ago

I wasn’t going to write a review because I’m really not that type of person unless something really bothers me. But when I say this I mean it IF YOU ARE A WOMEN TRYING TO GET HER CAR FIXED DO NOT I REPEAT DO NOT BRING YOUR CAR HERE!! they will scam you or at least try to!! They don’t know what they are doing and they think they are slick. I took my car in here a couple months ago to get it looked at. Also by the way I work on my car as I go to different car repair places just to test them out and see if they are telling the truth about things. Well let’s say they told me that my repair for my car was going to be 2,000$ plus because according to them my car has “So many issues”. After the breakdown of price they told me that I should just think about the future of my car. Because it was in serious condition. I laughed inside. My car does have some problems such as an oil leak from a gasket that’s coming from my oil pan. But they told me that there is leaks all up and down my car 🤣😭 anyways I told them ya no I’m not letting you fix my car one bit. After reading the reviews it looks like this place does these things to women. SORRY TO BREAK IT TO YALL MEN but us women can also work on cars and sometimes you never know who’s stepping foot into your business so how bout being honest and treating everyone with respect no matter what. But also on top of that after I already brought in the car they wanted to switch the price up on how much it cost to look at it when they told me different on the phone. Moral of the story is I bought the exact pieces I needed and fixed the issue myself I spent 200$ on everything that I needed to fix and saved so much money not going with yall. SCAMMERS and please respond back like yall did to other people cuz I don’t play games Ill report yall till the cows come home…. I don’t live in Florida anymore but if anyone is looking for a reliable place who doesn’t give off big “I think I know everything” energy go to Brandon auto services in valrico iv had great conversations with them and one day I had a hard time getting my nut for the oil pan lose to change my oil and they helped me out by unloosening it for me without charge.

robyn chapman

★★★★★

Edited 5 months ago

Very informative and polite. I’ve always taken my vehicles to the dealership because I I'm a repeat customer. <br />Shannon and his crew know what they're doing. <br />Very pleasant to deal with and treats you like a friend would. <br />Never going anywhere else. find a trustworthy place to take my cars. I will never go to the dealership again. Elite has my trust from now on.

Crystol Joseph

★★★★★

2 years ago

My experience here is always great with Elite! They take care of me every time I come in they’re so professional and personable. I’m so grateful to have such awesome people taking care of my vehicles. Thank you!🙏

Daniel Gill

★★★★★

6 months ago

I was sent to Elite from Langstons auto salvage. Elite was just that. ELITE!! Did a transmission swap on my 2016 Tacoma. Dropped my truck off at lunchtime on Thursday. Picked it up at lunchtime the next day. Shannon helped me and answered every question I had. Shop was clean, waiting area clean. They didn't try and sell me a bunch of "add ons." They were 45-55 minutes away from me but I would gladly drive that distance for the service.

Lisa Jarboe

★★★★★

6 months ago

This facility was very clean. The staff were all very courteous they expediently Provided a diagnostic on my vehicle Including the timeframe for repair and the cost of repair and they were true to their word and thanked me for my business before I left as well as vacuuming my floor mats, which was completely unexpected and appreciated. I will return to this facility.

Jay Todras

★★★★★

2 months ago

Very professional and welcoming. I trust that my car is serviced properly and at a reasonable price.

Allison Johnson

★★☆☆☆

3 years ago

I had my Goodyear tires installed here after I ordered them online and had them shipped to this location for installation. It was easy to make an appointment online, the place is clean and friendly and they took my car on time. I was done in less than an hour. But when I got home, I looked at the tires to register them and saw that the size didn’t match what I ordered. The correct tires were 225/50R18 but these were 235/45R18. I don’t know if Goodyear sent the wrong tires or if Elite mixed up my tires with another order but it cost me a huge headache trying to get the right tires. I had to call Goodyear and make another appointment to come back to the Goodyear service center to get the right tires and waste a whole day at their busy location. Elite could have spared me this inconvenience if they had checked the tires matched my order before putting them on my vehicle. Even if Goodyear sent the wrong ones, Elite should have checked them.

Maria

★★★★☆

3 months ago

Very friendly atmosphere. T.v. fresh coffee. Clean environment. Smells fresh. Wifi. I brought a book , almost hated to leave.

Alex

★★★★★

4 months ago

Great service . Worth their price, got me back on the road quick. I drive around a lot for my job so they definitely saved me

Emanuel Downing

★☆☆☆☆

7 months ago

I got robbed with a smile and I work to hard for my lil money.AAA need not to recommend this shop to no one. Elite if you do not specialize in a certain car just tell your customers. Long story short car went in cranking fine. Went to pick up the car got to the house car would not start. Smh. $800 down the drain. And it’s not a damn thing us as customers can do about it. Bottom line they not the only shop out here. If you can help it please shop around and do your research.

steve rintoul

★★★★★

7 years ago

I have used Elite several times on several of my family cars, and the service is impeccable. Shannon and his staff are first class. Knowledgable, concerning, experienced and friendly, you could not ask more from an auto shop. The recent renovation of my Jeep Sahara was over the top. Shannon, Scott and the guys are the best!! I'll be back.

Ken Cona II

★★★★★

4 months ago

Their costumer service, clear communication, honesty on pricing and what repairs are needed and which are optional. I never feel pressured and always feel the price is fair.

Larry Perkins

★★★★★

Edited 7 months ago

I've been a customer for several years. Elite is not the cheapest nor is it the most expensive, but honesty and fairness play the greatest role in vehicle service and repair. This is precisely what you get with Shannon and Elite. My 2010 GMC Sierra had several small problems at my last visit. They took care of all of them and the truck runs beautifully and I am happy with the results. I was not paid for this review and it is my honest opinion.

Eddie Graham

★★★★★

9 months ago

The Elite is where you need to service your car. I was blown away by how transparent and helpful this team was. They helped me in a very stressful situation and were able to safely and quickly solve my car issues and explain exactly what was wrong. They updated me throughout the process and eased all my anxiety. While I hope my new vehicle has no issues for as long as possible, I feel at ease knowing that The Elite will be there to help me out. Highly, highly recommend.