Advance Auto Parts

Lauri Rossman

★★★★★

a year ago

My husband was stuck at a gas station with a dead battery. A wonderful gentleman named Logan came to him and brought him a new battery. Excellent customer service and very timely. Highly recommend this particular location. If I could give more then 5 stars I would.

Lysiah Louis

★★★★★

6 months ago

Zeddy is awesome! He found the screws i needed and put my plate on, himself. Thank you!

amy then

★☆☆☆☆

a year ago

I purchased a battery with warranty at another store and it just happened that this store was closer when my car died. I arrived at the store with the proof of purchase and warranty the agent that helped me informed me that he could not due the exchange due to system not letting him , he didn’t even try another computer, he called another store and referred me to them but when I arrived on site they informed me they never got a call. I understand that processing the return or exchange affects the store but why offer for a customer to pay for warranty if all locations are more concerned about the negative impact rather than helping the customer. Thankful the other store was able to help

919 “919.999.3921” 999-3921

★★★★★

5 months ago

One of the best I've been to in 40 yrs., surely the best in Tampa.

Mead Comiskey

★★★★★

a year ago

Today was a textbook lesson on how you are an effective manager. I went on to the advance Auto parts app and found a part for my truck that they had in stock at this particular store. It is 5 mi away from my house but it was the only one that had it. Purchased and then made the trip and when I got there they could not find my order because the part was actually not in stock. I looked online and saw that they had another part that cost a little more money in stock. Chris the manager on duty made it happen for no additional fee. Effective managers solve problems by being apologetic when needed and accommodating always. Good job Chris I was willing to pay the difference on the part and instead you got a customer for life.

Lissie

★★★★★

9 months ago

Came by about 5min ago to the store due to my battery on my truck. It’s storming really bad and the gentleman at the store gave exceptional service he helped us with a great discount due to competitor’s pricing and he didn’t care about getting wet during the storm he also helped us out the battery in. I really appreciate people that give outstanding service

Alex Marroquin

★☆☆☆☆

10 months ago

I purchased an AC Avalanche Freon can online and drove 30 minutes to pick it up. When I arrived, I received a can that was only half full, which was verified by the staff. I was later assisted by Jesse, who refused to honor the price I originally paid for another brand of the same size. He told me, and I quote, “If you don’t like it, you can go somewhere else.” Extremely poor customer service and very unprofessional behavior.

Carter Otis

★★★★★

a year ago

Worked with a gentleman named Chris. He was amazing and would highly recommended people visiting this store. I had a battery replaced 3 months ago and the wrong size battery was put it. They replaced it with a bigger battery free of charge. Very understanding and was a great visit

Nathanael Bordash

★★★★★

6 months ago

Eddie was to work with. I could tell that he cares about what he does. As a retired veteran, I needed help And don’t like to ask for help. Eddie was right there and helped me. Promote ahead of peers

Ali Southworth

★★★★★

6 months ago

I went to get my battery tested, and ultimately replaced, and the employees were all very kind and helpful. Great recommendations and great service!

Ida

★★★★★

7 months ago

Chris the store manager provided me with such quick and kind service helping me to check and change my battery. For a woman that all car stuff makes me nervous, he treated me with respect. Thank you so much!

Joseph Kimbrough

★★★★★

Edited 4 months ago

I don't know why I haven't posted an excellent review for this store. I've been dealing with Chris for years now and he has never failed me. Whatever my problem is, he has helped me work through it. Thank you Chris!!!

Mr Niceguy

★★★★★

a month ago

I Just went up there and bought two shocks and Miss Tanisha was very helpful and had great customer service and she is very knowledgeable and I thank you so much Miss Tanisha and advance Auto parts.

Supreme Shine Specialist

★★★★★

5 months ago

I want to give a special thanks to Chris H at the front desk. I came in needing a battery and sort of in a rush because I needed to make it into work on time. Not only did Chris help me test my battery quickly, but he also figured out which one I needed and helped me with installation. I was in and out of of the store in no more than 20 minutes between the battery testing and installation. As long as great workers like Chris are working there I will always shop at this store for all my car needs.

JAMES BEDNAR

★★★★★

2 years ago

Let me tell you about the excellent service I received at this advance auto parts. Chris Hernandez is the manager there Jesse Espinoza actually made the sale for me and Kenny Borman and Jose Riddick Rivera all part of the team I came to buy some Rainex they gave me some paper towels to put it on when I was putting it on it started drizzling the manager had came out and noticed I was putting angles you need more paper towels go tell my guys to give you some more paper towels otherwise it’ll smear, I went and got some more paper towels. The manager actually helped put it on what excellent service what above and beyond service so if you’re ever in the area, make sure you come in and see these fine gentlemen, the service is beyond comparison.

Renee B

★★★★★

2 months ago

To the man who literally saved my life today- thank you!!! The brakes on my e-bike fell off after both bolts came loose so I was going 15 mph on Brandon Blvd with no brakes whatsoever! This nice gentleman dug some bolts out of a junk drawer style cardboard box of parts and attached them for me! I live 9+ miles from there! THANK YOU, kind sir, for going above and beyond!!

Kimberly Everett

★★★★★

a month ago

I had an amazing experience today at Advance Auto Parts. Being that I'm a woman it's really hard going to places like Auto Parts stores and car dealership because we're often due to the fact we have little knowledge of parts we need for a car. Today Martin F was the customer service person who helped me and he was really amazing .He took the time explain to me the part that I needed and check my battery.He also found the sister stores that I needed to get the other things I needed. I'm very grateful for the Brandon Advance auto parts store.