The Lube Center

Katie Shugars

★★★★★

3 months ago

I received my first oil change from a Lube Center first thing this morning and it went so great! Wendi (Supervisor), Marriah (Assistant Manager), and Brad (Cashier) all assisted with professionalism, precision, and poise — these are things that keep people coming back for more. I will be returning for future services for sure!

Marsha Young

★★★★★

2 months ago

Great oil change service at Frederick Lube Center at half the price the car dealer quoted to me. Friendly, helpful, professional and very quick. Highly recommend this center.

NE Ps

★★★★★

4 months ago

Michael was very helpful and listened to the interests I wanted done on the car and I was super appreciative. Wendy did a thorough job with making sure my info was the same and helping me select which service I wanted. Thanks to all! I love the way they check up on each other to make sure their clients are taken care of. love the cap checks!! 👏👏💪👍✌️. The music selection was great too! Have a great Holiday!! See you again soon! Maybe not too soon.

Lettie Carter

★★★★★

a month ago

My first oil change with the Lube Center on Jefferson Street in Frederick MD, it was awesome !!! I will definitely go back. Everyone was courteous, professional and very easy to talk to. Wow and all the services you get at a one stop shop 😊😊😊😊

Rick Acton

★★★★★

3 weeks ago

Friendly and attentive to detail. These guys work as a team. A couple of them do the work and someone follows up afterward to make sure caps are closed and thing are shut securely. Absolutely recommend them.

Liz W

★★★★★

5 months ago

Great service, fast, competitive prices. I liked the camera showing the undercarriage of my car; never seen that before. That was pretty cool. The tech was super courteous and professional! I used to take my car to the dealership for all my services, but I’m happy to have found this spot for all my oil changes.

Jill Maenner

★★★★★

4 months ago

Always an epic experience! Some of the friendliest & knowledgeable techs around! Wendi & Brad were particularly chipper for a Sunday morning. :). Thorough inspection & service performed in just under 20 minutes. Brad even had a dog biscuit for my pup! Coupon for FREE car wash is an extra special perk, too. 💙

Bonnie Jagger

★★★★★

3 weeks ago

This is the 3rd time I have been here and they are ALWAYS so sweet and friendly here! I feel very safe here, like they are not lying to me about work needing to be done that doesnt!! Very honest! ❤️

Denise Wolf

★★★★★

a month ago

I always choose to go to the lube center because I love being able to stay in my car while it’s being worked on. They are always very friendly and go the extra mile when servicing the car. They will give recommendations as to what may be needed, but are not pushy or annoyed if you choose not to follow that advice on this visit. I have had good experiences with the 2 Lube Center businesses I have Visited.

Emmy G

★★☆☆☆

3 months ago

I appreciate the convenience of being able to wait in my car during the oil change. I’ve had several kind technicians take care of my car. However, I’ve also experienced several issues with this specific location that make me question the honesty of some employees. In the past, I’ve had small problems that I overlooked—such as my engine cover lid being removed and not put back on. I was told it “wasn’t necessary,” which felt like an excuse for not reinstalling it maybe because it was also hard to remove as well. I also once had my rear wiper “replaced,” only to find out later that it was actually broken. But today’s visit was the most concerning by far. I was not informed that my car had an engine oil leak prior to service until I brought it up. Manager, told me the total without showing me any paperwork to review and did not mention the leak at all before charging me. Receipt was sent via email without asking my preference. After reviewing the emailed receipt - I saw the note that said I had an engine leak prior to service and my oil was also low which I had no idea about. So I decided to bring up myself to the top technician which he confirmed and the handed me a card recommending to go to their auto repair shop but no one had told me before I brought it up. If the car had an issue, I feel at the very least I should have been informed especially since I’m trusting you to change my oil. That way I can address any problems sooner rather than later. In this case the manager should have brought up since he was fast enough to charge me without finishing the service. Overall, the lack of transparency and communication has made me lose confidence in this location’s service.

Christina Santana

★★★★★

a month ago

I’ve been getting routine oil changes at the Lube Center for over 20 years and I can’t say enough good things about the company. The mechanics do great work and I love how they do a thorough check-up every time. They provide far more than an oil change and the cost is affordable.

David Murry

★★★★★

a month ago

When I called the shop Wendi was great at exposing the process and costs. When I got to the shop I was randomly assigned to Brad. What a pro!! He was professional, knowledgeable, communicated with me well. Really solid overall experience and I’ll be back. Cost wise was $150 (25%) less than what I was paying at the dealership for similar service.

Donna

★★★★★

10 months ago

Excellent fast service. Exceptionally clean interior both on the work area and waiting room. Refreshments, bathrooms, coloring pages foor kids.. That staff is very professional, friendly, neat and thorough. They explained the services in easy to understand language. I will definitely be back.

Dimitri Hamilton

★★★★★

3 weeks ago

Got superior service. in and out in a timely fashion.Their quality service exceeded my expectations Strongly recommend this Frederick Md location lasty ..if you decide to visit this Jefferson st location and want to be out within 20 minutes decline any courteous service such as window cleaning or Topping off your vehicle fluid levels which customers should do themselves.Dimitri Hamilton

Rachel Mellinger

★★★★★

a month ago

I drive an old car that I’m trying to keep together with Band-Aids and crossed fingers for a few more years! I was overdue for my oil change. They were busy at this location. But once it was my turn, I was well taken care of. A lot of things needed to be done, and I was there for a while. But I never felt rushed and received excellent service. Thank you Jordan for making sure my old car can safely hang in there a while longer!

Jean McCort

★★★★★

3 weeks ago

I don't remember the last time I visited a place where you get a quick oil change. But I kept putting off and I really needed one and it was close to my house. I always thought them to be kind of in and out see you later type of place. But it wasn't like that. It was a great experience!! Everyone was so friendly and informative. Jordan I believe was the mechanic. He gave me a form of future maintenance that I need on my car. Answered any questions. He was just outstanding!! I will definitely be returning. I will be telling my friends and coworkers about them.

Kevin Romero

★★★★★

2 months ago

Getting my oil changed now. Prime location, clean shop, convenient, quick and personable. Brad was the tech. They recommend certain things depending on their inspection that comes with the service, but aren’t too pushy. They seem honest. Will probably return for the next oil change at this location as well.