The Rear End Shop

Robbie Huffman

★☆☆☆☆

Edited 6 years ago

Worst company in this area payed top dollar for cheap aftermarket parts instead of ome parts paid top top dollar 2000$ over the quote. Before truck was towed in professional scammers.

Josh Beatty

★★★★★

6 years ago

Friendly, down to earth folks here. They fix it right the first time! I'm a mechanic by trade, and these guys know what's up. I'd absolutely recommend them!

Heaters Hotrods

★☆☆☆☆

7 years ago

Do not go there, waste of money and there time. No calls were made to me after they installed a bunch of stuff I did not ask for. They could not build the rear end I wanted so they LIED AND SKIPPED THE STUFF I WANTED AND THE MAIN REASON IT WAS THERE!!! INSTEAD OF LETTING ME KNOW WHATS GOING ON THEY THINK FOR THE COSTOMER AND VERY BAD IDEA. CUSTOMER NEEDS TO KNOW EVERYTHING. FAILURE TO COMMUNICATE. NOT AN EXPERT, DOES NOT KNOW HOW GEAR RATIOS AT SPEED AFFECT YOUR RPM.

Jeff Dirks

★★★★★

3 years ago

These folks are Top Notch!! There isn't a better shop in Sonoma County. We have had all three of our trucks in here for various services and their work is AWSOME!

Duston Richards

★☆☆☆☆

8 years ago

I came to this shop summer of 2016 while attending and living at Sonoma State University. Very good customer service, however, I have a had only one experience here and the first impression did not mach the end result. I came in for a busted cv shaft and bent rim. they replaced the cv shaft and rim but never put transmission fluid back in my transmission so my transmission blew up about 1000 miles later and the cv shaft they installed is now leaking grease profusely after only 10,000 miles. I don't know weather to call yall incompetent or just typical city slickers but by god I wish I could have yall pay me 700 for my transmission swap (since thats what a honda trans cost me) and get my 800 back for that POS CV shaft you installed and over charged me for.

Brenda Hawkins

★★★★★

10 years ago

Very honest. Great customer service. Another shop quoted me $2000 to fix a problem with my Escalade. I took it to The Front End Shop, and they found the REAL problem that was only $90. Me Escalade is problem free. I recommend them to all of my family & friends.

Leisure Supply

★★★★★

7 years ago

These guys know what they're doing! Brought our pick up truck in on a Thursday and drove it away a day later completely fixed. Great service at a fair price...we will definitely be using them in the future for all our trucks!

Dawn Clayton

★★★★★

Edited 2 years ago

Shall Be known as "The North Bay Differntials" Above board Customer Service. Knowledgeable and highly skilled team. Repaired the Differential on my full time AWD in a very timely manor for a price befitting the job. Vehicle is ready for the Rockies! If ever they work on suspensions, I'm There!

Bryce Mezney

★★★★★

2 years ago

These people are amazing! Got it done faster than expected and much cheaper than anywhere else. I was quoted over 6,000 for the work they did by other shops and they did it for less then 4,000. Thanks!

Snoodly C

★★★★★

Edited 9 months ago

Love this shop been going here forever and they are always wonderful. Wouldn't go anywhere else 🦄 Happy to have this place as my go to the people are amazing 🤩 here

Kevin Smith

★☆☆☆☆

5 years ago

I went in pre-Covid and got a quote which was $3200. I lost that quote and they where unable to find it in their system. My new quote is $4200, but with out the other quote they can’t explain why. I called around and found out that $4G to have both installed was the going rate. So I figured the $3200 quote was a mistake. They had my Jeep for two days and I found out it would not be done by the end of day. They said that the seals in the front are different from the JK to JKU models and they got the wrong ones. had to take a day off work and use 12hrs of my PTO because of this! So finally at 15:20 I heard back that I will get my Jeep back that day. I show up at just before 17:00 to pick it up. They had my Jeep out front and ready for me. I go to get my keys and I ask Josh so do I just turn on compressor and then flip switch for lockers? I find out at this point that they didn’t install the airline or hook up the SPOD and compressor, even though I told them I had both. Josh told me ohh you wanted us to connect it. Normally people want to run there own air lines. That night I called and left a voice message for there manager or owner to call me. Thursday at 11am I called again and left a message with Josh, that I wanted the owner or manager to call me. Monday came around, and no phone call. I stopped by the shop at about 1600hrs and talked to Josh. He stated he wanted to take care of me and he's waiting on his boss. I chose to bring it back and drop it off. Then Thursday I head up to the Rubicon. And Friday am we hit the trail. Right off the bat I noticed my air compressor was cycling on and off every 30 seconds or so. It was also noted by my fellow club members that my rear locker was not engaged in several obstacles that I had trouble getting around. So made it to Rubicon springs with no rear locker! After setting up camp and cooling off in the springs, I started to see what the issue was. First I found that there was air leaking around both solenoids, luckily one of our club members is a mechanic and was able to help me. We found that there was nothing used on the threads to stop the air from leaking! We had to remove the manifold out of the jeep, and redo what was not done correctly. We also found that they were not tight. After properly installing the solenoids and re-installing the manifold we still had air leaking from somewhere. We found air leaking from the connection at the front differential because it was not installed tight enough!But we still had a leak so I crawled under the jeep and started to check the rear line, and when I found that it had burned through, they had ran the line so close to the exhaust that it burned through and I was left with two separate lines and two piece of melted tubing! This was under the jeep, so I could not stretch it to the manifold. We were able to use the propane line from my camping stove to do a “bush fix” with a couple of hose clamps. Sunday I had both lockers working and what a difference that made. Would have been nice to have that for the whole trail! Monday am I left a message on the shops’ voice message again. I told them that the owner or manager needed to contact me ASAP, that I had issues with the installation and that it had failed. I told them they needed to make it right. It is now 5pm on Tuesday a week later, and still no phone call from them. I absolutely cannot believe that they are not even willing to return my phone call, after charging me almost $4,000, and me calling over 8 times. I cannot believe someone can own a business and care so little about the quality of the work, and even if for some reason some justification could be found for all the mishaps, with such little care for a customer’s experience, and to not even have the common courtesy to return my phone call- this really undermines my trust in them, as they seem to just care about the money not the quality of the job and far less about their relationships with their customers.

jimmyprieto77 castaneda

★★★★★

11 months ago

Really love this place i was breaking my head trying to fix my titan rear end someone recommend me this place and they fixed it as soon as possible 3 day they done love it Juan it's awesome parson all of them but Juan explains everything about it he really knows it thank you guys thanks Juan

River Jean

★★★★★

3 years ago

This place is amazing! I’ve heard good things about them around town and I was nervous to get a diagnosis for a vibration I was feeling in my van. I called them up to see if they could help me over the phone diagnose and they suggested coming in for a test drive. I showed up a few hours later and went for a test drive. Turns out the bolts to my driveshaft were just loose! I was considering having to spend near two grand for a new rear end but I am eternally grateful to Carlos and his team for tightening down my bolts for free! Would definitely recommend to anyone experiencing issues in the future

Christine Camilleri

★★★★★

2 years ago

We had our rear differential rebuilt along with the rear wheel bearings a few weeks back. The shop is clean and very well organized. Staff was very professional and knowledgeable. They took good care of our car and us! The car runs great now and we are very happy! Thank you for a great experience.

Anthony Schumaker

★★☆☆☆

a year ago

They do good work from what I can tell, but they do not communicate with us as the customer who is paying a great deal of $$$. I had to call every time to get any updates on my vehicle, and even drove down there to find out it was ready, but no one let me know. Even after I left a message the day before. They also charge a service fee to use your card. Which I find ridiculous, I understand cc companies charge business to accept cards, but this should never be passed on to the customer paying for service. I believe California just passed a law against junk fees.

Lynn Dragoman

★★★★★

7 months ago

They put 456 gears into my 1990 IFS on a GMC K1500. Turn around time was less than 2 weeks and it works flawlessly. Highly recommended!!!

Jim Foley

★★★★★

10 months ago

Carlos totally saved my ass. A poorly qualified auto body guy attempted to put a new drive train on my 73 pickup…long story short, the drive shaft fell out on the freeway…Carlos put it all right and was a clear communicator the whole time. Big Fan.