Santa Rosa Auto Body

whitney alvarez

★★★★★

7 years ago

Awesome people to help you through the painful process of getting your car repairs done. Better than the big companies

Debby Young

★★★★★

4 years ago

I was referred to Santa Rosa Auto Body by Bill at Nisstech. They did an incredible job! I highly recommend them.

Crissy Syversen

★★★★★

6 years ago

Patrick and Tina are the best! They run an honest shop and deal with the insurance. Good people! So glad to find them!

Jesse Schnur

★★★★★

4 years ago

Very friendly and professional. Got me in super quick, and did a great job fixing something on my car. Thank you again for your help!

Jenny Hartwick

★★★★★

5 years ago

Pat and Tina make sure my cars are fixed right and always take great care if me. Yes I wreck cars a lot. Don't judge

Joe Fons

★☆☆☆☆

4 years ago

I went in with a simple question. I waited patiently for the woman to get off the phone. Once she got off the phone, I asked her my question and then she gave me a very brief and incomplete answer. Her phone rang again, and she answered and continued to talk with another customer on the phone, while I just stood there. There was no one else in the lobby but me, and I eventually left because she just stayed on the phone. One of the worst, rude and useless customer service I’ve ever experienced.

Ja'nene Goormastic

★★★★★

7 years ago

I was hit by someone who ran a red light last year and santa rosa auto body did an excellent job. You can't even tell i was hit. On top of the grear work the service was amazing. I would definitely go back if needed and would reccomend them to all. If you are looking for an exceptional job that comes with an unbelievable service and care sant rosa auto body is your place.

Tom Gregg

★★★★★

12 years ago

Santa Rosa Auto Body did an awesome job repairing my 2008 Jeep Wrangler. The color matches perfectly...the lines are perfect...Big job completed fast...no issues! I wouldn't expect anything else from Santa Rosa Auto Body! Thanks Santa Rosa Auto Body PS State Farm Sucks!! Poor communication! Slow payment!

Leeann Agee

★★★★★

8 years ago

This is the BEST auto body shop I've ever worked with. They are fast, thorough and honest. They guarantee their work and honor that. Patrick is straightforward and friendly and an expert.

Marc Covert

★★★★★

12 years ago

There service is top notch. I was in an accident in Jan. They fixed my car. Made sure I got top quality parts and my car looks better than ever. Paint job matches so well you can tell the new from the original.

Jimmie Rasmussen

★☆☆☆☆

5 years ago

After viewing bunch of 5-star reviews, went there for estimate to have whole car to be painted (no sanding, no primer coat, just paint it same color), man says they usually charge $6000. Who are you kidding ? I didn't get his name but this guy is like "Used-Car-Salesman". Unless you have insurance covered damage, stay away from this place. My experience is choose small one man operate shop.

Stephen Mattos

★★★★★

6 years ago

Took my car here after my first ever car accident and was immediately greeted by the friendliest staff who helped me with my claim and even called the car rental to come pick me up. The car got repaired in a timely manner and looks amazing. Definitely recommending this auto body to all my friends and family.

Payton Mantooth

★★★★★

6 years ago

Patrick is the best! My car was in a hit & run accident and I came to Patrick with my insurance claim and banged up car. I dropped my car off on a Monday morning and he had it ready for me Thursday afternoon! He was very thorough and walked me through all the steps. I picked up my "new" car to being cleaned perfectly AND detailed inside and out. He made my bad experience with the accident turn into a great one! I can't thank him & he crew enough. You are in good hands at Santa Rosa Auto Body!

Rubby Baxter

★★★☆☆

a year ago

They did amazing work on my son's car. Most of the staff was amazing, truly cared and didn't make him feel pressured about how to move forward with repairs and help with the insurance. Answered questions with knowledge and explained in an easy to understand way. I understand it's a business and that money is important. But people matter as people. This is a community and people choose a business and place trust in yhem. The only negative to the experience would be some interactions with one team member K. He wasn't rude but it is clear his mind is focused on the money and business and less on helping a person. At least that's how it came off. He may just have a dryer personality. But it didn't leave a good feeling. Business is about money but also about how you make people feel. A little more caring and compassion for others would go a long way. The rest of the team really was exceptional. So it's conflicting to determine if we'd use the service again. He is happy with the car but would have preferred a better experience.

Laura Mohoff

★★★★★

11 months ago

These guys are the best. Friendly service. Attention to detail. Communicated all along the way and got my car back looking brand new. I’ve recently had a not good experience with another local Autobody shop. Don’t fall for the flashy digs. Call Santa Rosa Autobody first!

Jonathan Browning

★☆☆☆☆

6 months ago

These people are con artists do not go to Santa Rosa Auto body. They put a lean on my car after I told them I no longer wanted to have them fix it. I explained to them that it was crashed without a any insurance by my ex girlfriend. And that I would have to pay for it out of pocket. So when I came to pick up my car and pay them $1,000 that okayed. Play slap me with a 6,000 bill which I couldn't pay. So I had to wait about a couple of months to be able to pay to get my car out at which point they tried to charge me around 12k. I wrote multiple letters to let them know I would be suing them. I got the bureau of automotive repair involved and they found them not in compliance with California state regulatory fair business practices. I will be able to subpoena the guy from the bureau of automotive repair to sue them in court for the $3600 that I ended up having to pay to get my car back. These people are predatory scumbag automotive repair grifter. They should be put out of business and never allowed to work on another car again. If anyone wants proof of any of this I can provide it without issue.

Wayne Wright (MrWright707)

★★★★★

5 years ago

Great experience at Santa Rosa Auto Body. After my car was hit a second time within a year, Patrick and the rest of the team at Santa Rosa Auto Body made me feel confident i left my car in good hands. This is the only autobody shop in Santa Rosa i let touch any of my cars. The communication, quality of output, and time of turnaround from drop off to pickup are all next level when you take your car to them.