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About Business
The Shop Offroad is a highly-reputable Car Repair service provider based in League City, TX. The Shop Offroad covers all facets of the Car Repair industry, with a focus on Truck accessories store, Shopping mall. With over 139 reviews and an average rating of 4.4/5, The Shop Offroad is a trusted name in the industry. Their presence in League City, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Additional Details
- Spartan truck accessories retailer
- Functional store standby featuring an array of truck accessories, parts & other items.
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Google Reviews
Amber Ming
★★★★★ Great experience looking for a replacement bumper grill guard for my truck. Chris guided me through all the options and things to consider. Went with a tough country paint matched and everything was completed in a week. Very quick turn around and came out great.
Ashley Gonzales
★☆☆☆☆ My overall experience with Off-Road Shop was extremely disappointing. After my bumper arrived, I waited several weeks for installation, which was fine considering I live 45 minutes to an hour away. When I dropped my truck off, I asked if they could do a front-end alignment. I was told they could not due to being busy, which I understood. I was originally scheduled to pick my truck up the next day. Later that same day, I was called and told the truck was ready. Because of the distance, I told them I would still be picking it up the following day. At that point, I told they would attempt the alignment while it remained there overnight. When I arrived the next day, the alignment had not been done, reportedly due to staffing issues. When I picked up my truck, I found several unacceptable issues. A basket of my oil- and gas-soaked rags had been placed inside the cab of my truck, while other items were left out. My old bumper was thrown into the bed of my truck, where it caused my carpet to become completely soaked during the rain. As a result, the carpet mildewed and was damaged. The bumper would have fit properly in the bed with the cover closed, but I had to personally flip it over the 300 pound bumper myself in the rain to secure my bedcover from flapping and causing further damage to my things. This was extremely frustrating, especially since I use the bed of my truck daily. It felt as careless as leaving my windows down in a downpour. Additionally, clips on my front dash were broken near the light bar switch, which is clearly visible in the photos I provided. When I originally spoke with the owner, I couldn't get more than a few words out without him cutting me off or talking over me. Ultimately he did say he would replace the damaged carpet mat; but in return, I was told I would need to make a two-hour round trip to pick it up rather than having it shipped to my home. Because of this, my husband had to purchase a replacement himself. There was also no mention of repairing or addressing the broken dash clips, despite photos being sent to document the damage. Not to mention I still have to take my truck to another shop to fix my headlights because they have them pointed so low I cant see the road while driving at night. On top of that, we had been trying for over a month to get pricing on airbags, wheels, and tires. My husband was ready to purchase — we just needed pricing. After weeks of waiting and no response, we contacted another company, received pricing immediately, and placed our order without issue. Overall, this experience showed a serious lack of care, communication, and professionalism. Based on how my vehicle and business were handled, I would not recommend this shop.
John Paul Roth
★★★★★ Great shop and awesome team. I love my lift, wheels and tires. I highly recommend them for any kind of truck upgrades. Super knowledgeable, friendly, professional and reasonably priced.
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