About Business
For professional Car Repair care in Huntington, WV, Huntington, look no further than Tic Toc Tire Co. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 200 pieces of feedback. They have become an integral part of the Huntington, WV community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Huntington, Tic Toc Tire Co is ready to assist with your next project or repair.
Google Reviews
Thomas L
★★★★★
5 years ago
Took my car here for a few tires, allignment, and some other repairs. I went to a competitor originally and it took an hour and a half to change tire. With this shop I was out of there in about 30 min. They also found some other repairs that needed to be addressed. They took me out there and showed me and explained it to me. After it was all said and done it cost less than I originally thought. You can tell these guys care about their customers, not just the money you’re giving them. I highly recommend this shop. These guys are my new go to for all my repairs.
asymptoticspatula
★★★★★
9 years ago
I've been very happy with the service at Tic Toc. I have found that when you ask for an estimate on work done there before they do it, that it is extremely accurate to what you end up paying. The customer service has been excellent as well. They always call to let me know if there is an issue or a something that may need done in addition to what was agreed on earlier. I have never been charged for something I didn't explicitly request. Great place.
Hannah Edwards
★
☆☆☆☆
3 years ago
Hands down the worst customer service AND work done on a car that we have ever received. They were incapable of replacing a tail light and insisted on having their specialist do something with the wiring in the back of the car to replace this light. In addition to this, we needed 2 new tires, windshield wipers replaced, and a basic state inspection sticker. Dropped the car off at 10am on a Friday morning, still had not heard anything about the car by about 4pm (one hour before closing time) so we stopped by. This is when they informed us of the issue with the tail light, but still acted like it was being worked on and would be fixed. We return at 4:55, right before closing time, to discover that the light still had not been replaced (we ended up realizing after the fact we were still charged for the light they did not fix), therefore they could not put an inspection sticker on the car. As I was sitting in the car waiting, a car rolls into the parking lot and the guy gets out with a case of beer and takes it into the garages (where everyone is standing around and smoking) and everyone proceeds to praise the man for arriving with the beer (before the shop was even closed). As we get in the vehicle we were there to pick-up, we discover the car won't even start. We have never had issues with this cars battery or never had to jump this car before. Naturally, being closing time, Tic Toc Tires solution was to bring out a portable jump starter and they send us on their way (as the guy was immaturely mocking loud engines passing by on 3rd Avenue). The jump start proved to be just a band-aid as the car would not start the next time we tried after leaving Tic Toc Tire. They were of course closed all weekend. We tried calling Monday morning and got nothing but rude and condescending tone on the other end, which basically confirmed we didn't even want to bring the car back to this place to address the issues they created. We are still dealing with these issues almost 2 weeks after the fact. I would not recommend this place to anyone.
BENJAMIN MARTIN III
★
☆☆☆☆
3 years ago
I thought these were honest people since they were recommended to me by my dad. They will do things underhanded. I just had my State inspection done through them, and my check engine light came on as soon as I drove off the parking lot. I was told by Ryan the next day that I would be charged 70.00 just for them to check why the light suddenly came on. I am Permanently done with these people!
Katt Murphy
★★★★★
Edited 3 years ago
super helpful. busted a tire this morning. they fit me in, and even put my mess back together from whipping out the donut. very friendly, very helpful and fairly priced. I'll be a returning customer came back today to get an alignment and ac work on a jeep I just bought, super friendly, quick as expected, and didn't try to swindle me into a bunch of things like I've expirenced in the past at other shops. I'll continue to bring my problems here 😂
Angi Jones
★★
☆☆☆
3 years ago
I have heard great things about this place so I took a vehicle in for an inspection. They failed it stating the tint was too dark. The tint on this vehicle was put on by a reputable company almost 4 years ago. I still have the service order for the tint stating 35% which is legal in the state. It has never failed inspection before, but this place put a rejection sticker on after I declined paying them $50.00 to remove the tint. I took it to another place just down the road and they tested the tint and stated that it was legal and it passed inspection. They may be a great company for some things but I do not recommend taking a vehicle to them for an inspection if you have tint.
LeAnn R.
★
☆☆☆☆
3 years ago
I would give zero stars but google needs at least one to make a post. My family done business with them for years until here recently. My parents had to order a brand new motor and arm for the windshield wipers in April of 2021. In May of 2021 my father passed and after getting through the services my mom went to check on the parts. They used every excuse possible. She called every other week checking and one guy told her it was stuck in the middle of the ocean on a freight! REALLY? After complaining and calling they informed her they were getting in the same make and model car and the parts were still good. She took her car down desperate and thinking they would refund her the money on the brand new part she had ordered. They did not! Instead, the guy had thrown the part away and still charged her for labor and etc. Here it is June of 2022 and they still have not received or replaced the part but instead of taken advantage of my elderly mother and just kept charging her! We have receipts of everything they have done and it is truly disgusting on how they treat their customers, especially those that had been loyal to them over the years. I called to speak with the manager and the guy informed me I could not because I was not the owner of the car. My mom took her car out to the store not knowing it was suppose to rain later on. On her way home a heavy storm came ripping through and she almost wrecked due to having only one wiper. This business is not a business just a group of scammer that takes pride in ripping off their customers! They have been reported to the Better Business Bureau and I suggest anyone else that has had issues dealing with them should do the same.
Reva Ury
★
☆☆☆☆
2 years ago
Tired to get our inspection sticker here. We have an older car not pretty but she gets us where we need to go. They literally picked every little single thing wrong with it and then said oh we can get you an estimate on all that for you. In my opinion they are just trying to get money I definitely would not go to get an inspection sticker unless you have a brand new car. Everything on our car worked and it was all legal but they failed it for little things like a crack in the bumper a little tear in the wipers. I don't doubt they do good work but like I said to get a sticker definitely not the place to go.
Alexis Bautista
★
☆☆☆☆
a year ago
Popped a tire due to a pothole, I asked several times before and after the tire replacement if my rim was bent and to let me know. I was okay with replacing the rim too if needed, but they failed to tell me that it was bent. Took it elsewhere a week after because my car was shaking and they said my rim was severely bent. It is extremely noticeable and now I am stuck paying significantly more for damages! They seem like nice people otherwise, but maybe lazy mechanics is the issue?
Glenn Henry
★★★★★
7 months ago
Scott the manager there is the reason we keep going back there had a little issue and Scott went above to take care of the problem very satisfied thanks Scott appreciate you
Arlie Hubbard
★★★★★
a year ago
Tic Toc Tire is an absolute gem. All of the staff are always very nice and professional. The value that customers get is well worth the already very reasonable costs. Huntington is lucky to have this company and I highly recommend them to everyone!
Michael Smith
★★★★★
a year ago
Great friendly people had a skid steer knock a tire off the bead while plowing snow took it off took it down to them and they fixed me up no charge cause they didn't use any material and only took a few minutes. Good people doing good business! Keep up the good work
Terry Baller
★
☆☆☆☆
a year ago
I will never in my life come back here. This place seemed nice but let me just say they scammed me out of 2 thousand dollars. I went in for ac repair and they fixed the issue but somehow forgot to unclog the drain holes they clogged in the process so after a week I noticed when I would turn or stop it sounded like water was moving around so I called and told the owner he needs to make it right he agreed but it took a few days to get me in the shop. It should of been a easy process but they made me wait over 7 hours to get my car back and because of all the water building up from the condensation it fried my cars computer system which cost about another 2 grand and my ac still don't work . I'm afraid to take it anywhere because of this guys shady business.
Samantha Burgess
★★★★★
7 months ago
One of the best experiences I’ve had with a tire shop! All employees are very friendly, knowledgeable and helpful! I will definitely be back!
Carlos Adkins
★★★★★
2 months ago
Good friendly place just got my tires rotated there I bought tires from them for like 4 years ago and they're still going
David Pickersgill
★★★★★
9 months ago
We got a nail in our tire on the way to North Carolina- had 9 hours drive ahead of us. These guys got us on the road again in under an hour, the price was great and they were very friendly too! Highly recommend.
tom Thebomb
★★★★★
2 years ago
As a former helicopter mechanic and flight engineer and facility maintenance mechanic, this review will be based on experience knowledge and training at many mechanical levels. Having done my own vehicle maintence for decades, there are some tasks that require additional equipment that costs exceed individual obtainability. Tic Tok has repeatedly performed above standard maintenace tasks beyond just tire and wheels. Alignments, tie rods, wheel bearing seals, vehicle leveling kits just to name a few. Ryan, the shop manager gets it done with his experienced staff. Their pricing reflects proper repair stratedgies. They are still more affordable than Dealerships. Not shade tree techniques used by many shops in this area. Tic tok has been around for decades and they know the buisness. They will fix your vehicle right the first time. They stand behind their work. The images shown are from my personally owned vehicles that were entrusted to this vehicle service center.
Zachary Bell
★★★★★
a month ago
They've always been great for my family and me. Good prices and great people!
Timothy Moya
★★★
☆☆
a month ago
I wouldn’t recommend, they can’t help you at all unless you know your specific tire size. You can’t give them make model of your car to even get an idea of pricing. Save your time and call a shop that’s willing to work with you to get an idea of what you need.
Meg Liu
★
☆☆☆☆
Edited a month ago
Use caution when you consider their tire service!!!! I and my husband had a very terrible experience despite two previous checkup and tire services. Lets just say, our 2022 Camry had a general check up the package including 27 point and almost everything and it turned out just 1 tire needs to be replaced. we did it without doubt. the following week, another different tire low pressure, tech said a hole there and whole tire needs to be replaced. Tech added could be something happened after the last check so We reluctantly replaced it because we don't have the evidence to say they are doing terrible service. 2 weeks later, another tire pressure reported low but actually the actual pressure is normal. What kind of service require us to go there and recheck three times? We went to victory Toyota in Barboursville and found out the truth. Tech let us saw the defective RIM!! It anyone drives with a defective rim on highway he could end up in serious car accident and dead ! I was truly shocked by tic toc tire because the tech tried to fixed the leak by using a adhesive tap or similar things ?! Yet they sold us tires without notifying us about the wheel/rim. WHO should be ashamed ??!!
