Tidwell Tire Center

Ann Nix

★★★★★

3 years ago

My husband and I took the Denali to Tidwell Tire Center, for an oil change. Tidwell Tire Center is very clean and well-maintained. It's chilly inside due to excellent air conditioning, on this rainy August afternoon. The restrooms are clean and stocked. The large, free parking lot is clean and well-maintained. Recommended!

Daniel Thompson

★★★★★

a month ago

Fixed a screw that was in my tire. Did it super fast and didn't charge! Wouldn't let me pay even when I tried.

Georgia

★★★★★

5 months ago

Bryan at tidal wave in Jacksonville Texas has great customer service . Very polite and friendly

John Cheshire

★★★★★

5 months ago

Very friendly service. I've been a long time Kilgore tire customer and am considering changing.

Brandon Dykes

★★★★★

2 years ago

The guys at Tidwell tire are the best around. Tript will go out of his way to help someone in need. A wide verity of services I can assure you that is done right! I’ve been buying tires from Tidwell for years. It’s my “go-to” for anything steering/break related. Life time customer.

Caleb Carr

★★★★★

a year ago

I walked in early with my rear left tire as flat as a pancake & a morning full of scheduled appointments — the last thing I needed or wanted to deal with was a flat tire. Their front desk lady, Ilene, was excellent to deal with. She was very patient and helpful to get my vehicle in line asap. They took care of me quick & earned my future business.

Danny Vestal

★★★★★

a year ago

REALLY friendly staff, and when you make an appointment, they are prompt and thorough. Alignments require an appointment, but it is worth it, the price is not unreasonable either! Got to me early, and did not take more than 30-40 min. Highly recommend!

James Weeks

★★★★★

2 years ago

I travel all over the country and had my fair share of mechanics wanting to take an advantage, but when I went to Tidwells because I had hit a pothole, and I was concerned about my brakes and my front end, Mr. Tidwell promptly called me back. We set an appointment time for me to be there. He called me the next day just to confirm that I would be there. So I left my truck with them. They called me about 4 or 5 hours later, saying that they could not find anything at all wrong with it And basically they were just as nice as they could be about everything and when I left there I had the confidence knowing that my truck was thoroughly checked out and I should not have any issues. Thanks to them for that. Thanks for the lady that was waiting on me when I went to pick it up super nice and a great bunch of people I would recommend anybody going there. I believe you can trust them. I will go back for all my service work.

Vicki Grinnell

★★★★★

11 months ago

This company is fair and honest. Very strong ethics and made sure we as a customer were satisfied. Thank you

pablos902

★★★★★

4 years ago

After working from home for a couple of years and neglecting my truck, I finally took it to Tidwell Tire Center for multiple issues that needed attention. Not only did they fix all those issues but they also noticed that one of my battery terminals was corroded, so they took the time to make that right as well. Most probably saved me from going through a “surprise.” That’s a good example of the detail and customer care that has kept me coming back for decades. The work was done in a timely manner and for a fair price. I would highly recommend going by to see them for any of your tire, alignment, or brake issues. Thank you to Trip and all the crew for always taking care of our needs and treating their customers so good!

Kay Hippler

★★★★★

a year ago

We don’t go anywhere else for tires! Appreciate the honest business that we’ve seen stay the same year after year. Genuinely kind, great prices and even after leaving town we STILL come back!

Tyler Howell

★★★★★

2 years ago

If you're taking your vehicles anywhere other than Tidwell Tire, you're missing out. The pricing is fair, the service is fast, the quality of work is top notch, and above all else, the employees are extremely friendly, honest, and accommodating. Whether it's my wife's Lexus, my weekend racecar, or my light duty diesel truck, they always take fantastic care of my vehicles. I have been using Tidwell for years and the service and pricing has always exceeded my expectations. If you're in need of their services, give them a call, you won't be disappointed.

Betty Seely

★★★★★

a year ago

So hard to find honest businesses but Tidwell Tire Center is one. Took my vehicle in to have the brakes replaced. Instead of just replacing the brakes, they told me the brakes did not need to be replaced but asked about what was happening that made me think they did need replacing. I so appreciate the way they do business.

CURTIS ROBERTS

★★★★★

2 years ago

Great price on all tires, and not just name brand their point of sale is quality customer service, and price. They stand 💯% behind all work, and or sales!!! They will always be there for you after the sale, and never charge for air, or for plugging a tire!!! You would be hard-pressed to find anyone in Longview who would do that, but you will find everyone else in Longview charges $2.00 for air, and $10.00 to plug your tire. Thanks to everyone at Tidwell for putting us the customer first‼️

Angelia Johnson

★★★★★

Edited 7 years ago

I know that these places get busy at times but I feel that I was deliberately made to wait longer than necessary. I was watching how many customers were there when I got there and how many customers came in after me. When it seems that you are waiting longer than normal, they should at least offer you an explanation. Instead they just left me hanging.

Diamond Mitchell

★★★☆☆

8 years ago

The receptionist is not friendly. I have been here on multiple occasions and she has never greeted me she just looks at you. The service is great but she should be more friendly being that she is the first person of contact. It does not hurt to greet your customers when they arrive. Hello how are you or a simple hello works.

Martha Moore

★★★★★

5 years ago

Tripp thank you for making sure that my tires came in quickly. And with less than a 15 minute notice you and your staff were able to mount and balance them for me. You have always been very accommodating to my schedule weather it is for new tires, oil change or a nail in a tire. I appreciate you and your staff.