Tire Choice Auto Service Centers

Jason Anthony

★☆☆☆☆

2 months ago

I’ve been to this Tires Plus twice, and unfortunately neither experience was good. The first visit, I was charged an extremely high amount during a “buy three, get one free” tire promotion—partly my fault for not questioning it more. However, during the tire change, they also lost one of my lug nuts, which is unacceptable. The second visit was for a simple tire patch. Instead, I was immediately told I needed to buy a new tire and was charged $118. I specifically asked them to inspect the other three tires, and they said they would. However, as soon as I drove away, my tire pressure light came on. When I checked, I found a nail in another tire. This tells me the tires were not properly inspected. It feels like the focus is on selling tires rather than ensuring customer safety. I left feeling frustrated and concerned, and I won’t be returning.

Bridget O'Grady

★★★★★

5 months ago

Great experience. Had to have my car towed to the location. They helped with a towing company recommendation first and then continued to provide great service from there. Before working on the vehicle I was called and given various options to approve or decline. They never completed work that wasn’t approved. They explained everything and answered my questions. For the first time in a long time, as a female, I didn’t feel like I needed to have my husband call to assess whether I was being ripped off. Thank you!!

Elena Van Meter

★★★★★

6 months ago

Got a flat tire on 75 North, having 600 miles to drive with a handicapped person. Drove to Tirechoice Auto Service Center on Rolfes Road on a spare tire. Was greeted by a very nice and helpful Assistant Manager John Cilento. He was SO helpful that I will never forget it! The shop didn’t have the wheels for my car. He managed to find a wheel and the tire for my car in half an hour making dozen of calls to different shops. My car was taken to be serviced right away. Thank you, Mr. Cilento for your time, patience and help.

jess b

★★★★★

2 months ago

Even though it was the end of their day, they took the time to help me with exactly what my car needed, without rushing or making me feel like an inconvenience. The level of care, patience, and dedication they showed was truly exceptional and very much appreciated.

Denise

★★★★★

7 months ago

I found myself in an emergency situation when my car battery died unexpectedly. I called the shop, and they got me in right away—no hassle, no waiting around. From the moment I arrived, the team was not only efficient but genuinely kind and understanding. The store is now under new management, and the difference shows. Zach, the new manager, was absolutely outstanding. Professional, honest, and incredibly helpful—he’s the kind of person who gives you confidence that your vehicle is in good hands. He should be a model for how all auto shops are run. From now on, this is the only place I’ll be taking my vehicles. I’ve already recommended it to friends and family, and I wouldn’t hesitate to do so again. If you’re looking for a shop that treats you like a person, not just a ticket number, this is the one.

matthew rudy

★★★★★

5 months ago

Zack and crew were great from start to finish. They got me the exact right tire and it was at a reasonable price. They also reached out to my warranty company and got me a refund.

L Taylor

★★★★★

a month ago

Very quick service. Front desk was extremely nice. It was a. Emergency tire replacement took less than 30 minutes.

Brian Galvin Vehicle emergency upfiter

★☆☆☆☆

6 months ago

Arrived with both my and the wife’s car for oil change since we are both off today. My wife made APPOINTMENT three days ago for the same time at 830 am the guy at the desk asked how he could help told him we had appointments for an oil change and he said 2-3 hours wait time what’s the point of the appointment if I can’t get in when I asked on top of very poor scheduling to only have one tech from open till the time I walked in roughly an hour later with other people in front of me waiting will never be going there again. Needless to say, we walked out and never got an oil change.

Nikki Fasula Cohen

★☆☆☆☆

9 months ago

Damaged my car and won’t take responsibility. I came in to get two new tires and left with damage to my driver’s side rear bumper (see photo). The car was in perfect condition when I dropped it off, and the damage was immediately noticeable upon pickup. When I pointed it out, the staff completely denied responsibility. They claim they have no cameras (convenient), and the service advisor told me she’d submit a claim. Now she’s out sick and it turns out she never submitted anything. I’ve followed up multiple times and have gotten nowhere. No accountability. No help. Just silence. If you care about your vehicle, go somewhere else. This place clearly doesn’t take responsibility for their mistakes.

jasmine m

★☆☆☆☆

7 months ago

Charged my husbands credit card before fully solving the issue, then charged more money a second time. They even asked my husband to help fix the issue they couldn’t solve because they were short staffed. Ridiculous. This isn’t the first time this location gave us issues. Go somewhere else!

Casey Buettner

★☆☆☆☆

3 years ago

Went in last weekend to get a tire replaced (original tire from factory, never been removed before) and the tech ended up scratching my wheel all over the place. The manager Patrick said "that's normal with stick on wheel weights and we had trouble balancing it"he then asked me to come back so he could take pictures and file a claim and he gave me a blank form with no information and now I have to drive all over town to get repair quotes while they do nothing to help. Very poor service and even worse customer service.

Michael Acciaro

★★★★★

5 months ago

Zack was very helpful this morning. Making sure I got the tires I needed at an affordable cost. I really appreciated it. Thanks again.

Timothy Blanchette

★★★★★

a month ago

Vibration in my tires was bad. Rebalanced with Tire Choice and now its fixed. Everyone was pleaseant to deal with there. Thanks alot

Manny B

★★★★★

a year ago

Great experience at Tire choice today. I called Austin the day before to verify if they had my tire. I showed up next day and he was already waiting for me. Had a line ahead of me, but they work pretty quick. Quality work, will be back when needed!

Asia Hancock

★★★★★

4 months ago

Great service ive never gotten my car cleaned out when i need a tire

Lisa Burch

★★★★★

a year ago

Courteous and accommodating service as a walk in customer. I had my front brakes done along with an oil change. Better pricing than going to dealer. So happy my brakes are done! I feel like I’m driving a new car. 😎

Cang Nguyen

★☆☆☆☆

a year ago

Bought and used the Groupon at this merchant. However they are NOT honoring as stated in the fine prints on their terms. Secondly, its took almost 3hrs for just an oil changed and tires rotation because that I have to wait for almost 2hrs for a simple part to delivery for their vendor. But they were NOT compensated for non of my times wasted. Extremely dissatisfied and never come back to this place ever again. Would NOT recommend to anyone!!!