Tire Choice Auto Service Centers

Mirna

★★☆☆☆

a month ago

My husband and I typically bring our cars for regular maintenance to the Moreno Valley locations. This past Saturday we dropped off our vehicle at the location off of Alessandro for diagnostics. We had an appointment scheduled for 9am. Upon our arrival they already had a couple cars that they needed to work on before even touching our vehicle. We said no problem, we'll leave the truck so that they could get to it later in the day. By 5:54pm we hadn't received a call about our truck so we called them as we were on our way to get our truck. Mind you, they close at 6pm. The girl at the desk couldn't remember what the mechanic said was the issue that "maybe it's a belt or the transmission". When I asked her what time the mechanic had told her she said 4pm. I asked her then when she planned on calling me to let me know i could pick up my truck seeing as how they were closing within minutes and she had nothing to say other than she wanted to get the parts squared from the dealership on MONDAY. I explained to her that we had NO agreement that we would be leaving our vehicle overnight let alone multiple nights and how dare she take it upon herself to make that decision. Seeing as we've been coming here for years, they've just lost themselves a customer's based solely on this one persons incompetence to do their job (call the customer once knowledge of what was wrong with the vehicle & just memory retention of what her mechanic said to her about our vehicle).

Jordan Fisher-Davis

★★★★★

4 months ago

Bryant was very personable, knowledgeable and thorough when it came to explaining what work was done and why he seen after a full vehicle inspection. Work was done right the first time and also completed quickly and efficiently. Highly recommend to get maintenance done here. Price is also a big plus very reasonable and will also match verifiable cost.

Desire

★☆☆☆☆

a month ago

Your sign says you open at 7:30 AM, but the employee arrived late. When I asked about getting a tire patched, I was quoted $40 — which is the price of a used tire. I’ve never paid that much for a patch. Please correct your posted hours and review your pricing.

Kristie Ramirez

★★★★★

4 months ago

Rarely do I leave a review, but the service i received today at the choice tires on heacock in moreno valley was exceptional! I was greeted by Bryant and he was super kind and professional! His crew was great too. Thank you very much for going the extra mile!

Nicole Smith

★☆☆☆☆

7 months ago

I came in here for a routine oil change they told me that they would do an inspection of my car complementary. They lifted my car up into the air, took my tires off gave me a ridiculous quote of repairs of over $2000 worth of things never said anything about any engine issues when I leave this establishment, my car starts shaking on the freeway and when I look to check my oil, they either did not do the oil change or they put old oil inside of my car this is criminal as they charged me over $100 for this oil change if I don’t get a refund I will be going to the proper authorities IF YOU CARE ABOUT YOUR CAR STAY FAR AWAY FROM THIS PLACE

Zachary Gilson

★★★★★

2 weeks ago

Came in and they got my car immediately only waited about an hour-30 minutes maybe abit more or less. Either way wasn’t there all day was very quick and easy didn’t spend a whole lot on my alignment like some shops 🤦

Brittni Vines

★★☆☆☆

3 months ago

The dude at the front desk was nice but that’s about it. I went to get my tires changed. That’s it. When it was time to get my car back, it took forever. So I went around back to see what the hold up was. And my hood was up. Which made me feel uneasy. I asked someone why the hood was up. He said to check to see if anything else needed attention… which was still weird because they didn’t let me know ahead of time that they would be looking under my hood….

Jenifer Hawkins

★★★★★

3 months ago

Bryant goes above and beyond for customers and is very professional. He helped me out with an issue on my vehicle so well that I went back to him for my tires and had another great experience. I highly recommend this place and also Bryant!!!!

Josie Arellano

★☆☆☆☆

4 months ago

They tried to up sell me expensive tires without giving me options for cheaper ones. I told them i can’t pay the price for the tires then suddenly they found cheaper ones. They also didn’t communicate to me that they had to go get my tires at a different location, I had to ask! Then they took three hours to put my tires on!! The receptionist wasn’t even that concerned for my own time either!

Russell Thornton III

★☆☆☆☆

Edited a month ago

The shop was fine the service wasn't. Had a gasket and spark plugs replaced. My car runs worse than before. Cuts off when running and stop at stop signs and red lights. Runs really rough. Need to take it back.

JAQUELINE PATDEMURILLO

★★★★★

4 months ago

Since I walked in I was treated very well, I came in to check on my tires and I ended up doing an oil chance as well. They helped me right away and I was treated very friendly. I do recommend this place and will definitely will be coming back for my flyer oil changes,

LA

★☆☆☆☆

2 months ago

Came in to patch my tire. Left without my hub cap and tire air cap. Front desk lady was rude when I asked them to add air to my tire as it went down from when they did the fix. Gave me attitude and said I can drive without the tire pressure cap. Ok? But I came with it and you didn’t place it back??? Will not recommend coming here. Also $30 for a patch? There’s cheaper places.

Tanisha Guillory

★★★★★

5 months ago

I received Excellent service from Brian at the Moreno Valley Location. He was very knowledgeable and helpful. I was very pleased, and will definitely recommend to family and friends.

Gabriela Lopez

★★★★★

6 months ago

Chris and the technicians were very helpful. They provided us with information regarding our tire and best options. We appreciated their service and honesty.

Tameka Gonzales

★★★★★

3 weeks ago

Wonderful service. Bryce was very knowledgeable and transparent when it came to the service I was receiving.

Erika Naranjo

★★★★★

2 years ago

Highly recommend Tire Choice auto service . Store manager greeted me as I came in, definitely the nicest and cleanest tire shop I’ve been to . Comfy waiting area . I Came in for a tire repair patch due to a nail .he was very helpful and informative and took us right in with no appointment (major plus for a mom always on the go). will definitely tell family and friends.

Alejandro Rivera

★☆☆☆☆

7 months ago

This location had my SUV for 5 days for a check engine light. When I got it back there were several small scratches on the driver's side door. When I brought it to their attention, they denied that it occurred while in their possession. I made several attempts to speak to someone but the service manager was always conveniently unavailable. I didn't get any response from corporate either. Anyone who takes their car to this location should take pictures before they drop their car off. I wish I did.