Tires Plus

Felix Thompson

★★★★★

4 months ago

Walked in and was immediately greeted by Eric; while the bays were full Eric was able to help manage my request (two new tires) in a reasonable time. Service tech Ulysses was able to wrap up another job and get to my vehicle quickly. Price was fair, time commitment minimal, service was exceptional.

Drew Wesley

★☆☆☆☆

2 months ago

Avoid this location. I’ve brought in both my cars in recent months. With one car I got tires and an alignment. I pick up the car and the steering wheel is pointed at 2 o’clock. Had to bring it back in. Was given the print out and the front wheels have nearly 2 degrees difference. They claimed that it’s “within OEM tolerances”. I ended up bringing it to another location to get corrected since they refused to correct it and honestly I didn’t trust them to do it correct at this point. My other vehicle went in for an oil change. Upon leaving I heard a strange noise. I popped the hood and the air intake tube is just laying on the engine. They broke the clip and just left it there. Not sure why they even touched it as there’s a K&N decal on the tube so they don’t even need to look at it. I go back and they fixed it, no apology. Before leaving I was “advised of recommended service”. They advise that both the front and rear brakes were worn badly and need service very soon. I asked could I get to my next oil change and the guy said he wouldn’t recommend it but stated maybe I can spilt up the front and rear and do one set now and the other in a couple weeks. While reviewing the paperwork I noticed that they are charging labor for having an “electronic parking brake” my vehicle is not equipped with that feature. When I asked they said it was an error, yet 5 minutes prior were ready to collect the money for the job. I ended up leaving. Upon returning home I decided to inspect the brakes. The pads were barely worn to half way to the wear indicator. I measured the rotors. 1.0245”. Factory OEM(Duralast) is 1.025”. I love TP and Firestone but this location is a joke.

Mari Sagrista

★★★★★

4 months ago

We had an excellent experience at Tires Plus! We came in to replace all four tires and get an alignment, and everything went smoothly from start to finish. Luis assisted us and was extremely helpful and knowledgeable — he took the time to explain our options, answered all our questions, and made sure we got exactly what we needed. The service was efficient, professional, and friendly. Highly recommend this location and especially Luis for his outstanding customer service!

Thelma Franquiz-Rivera

★★★★★

3 months ago

The service I received at this location was amazing. Big shout out to Luis and Valencia. They were outstanding in their customer service. Everyone on staff here were so nice. So friendly to other people when they were coming in for service. This is my new location for service. Come on down everyone you will enjoy their service here

R V

★☆☆☆☆

3 weeks ago

Definitely the worst experience I’ve ever had and first negative review I’ve ever left. My car was flat bedded off 95 I had to give roadside assistance an address and tires plus was the closest. My car was loaded off flat bed and The guy I spoke to at Tires Plus immediately said rudely “we don’t work on those cars” My car is new with original tires and wheels.He said “your tires are too big we don’t work on sports cars with big tires,our machine will break the rim” I spoke to the manager and he said the same thing? They offered No options other than attach an air hose and say “it doesn’t hold air”Duh! I had to hire another tow company $$ to take my car literally across the street! leave it overnight.They fixed the tire next morning and said they have No idea why Tires Plus equipment couldn’t do the same repair.Possibly it was too late for Tired Plus to bother or judgmental of me,my car I have no idea? I was polite they just couldn’t be bothered with me. Treat people the way you wanna be treated is my belief and if you hate your job Quit don’t take it out on paying customers or anyone.

Elliott Fuller

★★★★★

a month ago

Excellent customer and vehicle service. After having terrible service from a competitor of Tires Plus today, I went into this location and had a wonderful experience. They promptly took care of my vehicle and gave great service while doing so. They're my new auto service home!

Joshua Tanton

★★★★★

9 months ago

I’ve had a fantastic experience at this facility. They have a great deal on lifetime alignments. So far I’ve taken two of our vehicles to this facility for the lifetime alignment. One of my vehicles is a Dodge ram 2500 diesel and they did a fantastic alignment on it. The other vehicle I took there was a 2008 Corvette ZO6 (stock ride height) and they were able to align that perfectly as well. They have also done work on our Chevrolet equinox, but I have yet to need an alignment on it, but I will definitely go back to them for the work.Very professional staff and prompt service.

Paul Storm

★★★★★

6 months ago

The level of competency and professionalism at this Tiresplus location is truly impressive! I highly would recommend anyone to bring their vehicle here to get evaluated or to have services provided. If you’re a Jeep Wrangler owner, they will be able to clearly identify all of your suspension issues and resolve them to perfection.

Paul Huron

★★★★★

a month ago

I visited them on Tuesday and they gave me a fair price for a full set of tires for my 2004 corvette. Set an appointment for Thursday 1pm. I showed up and they took the var immediately. They changed the tires in about an hour . They were friendly and kept me updated on the progress. I highly recommend them.

Teresa Talvy

★★★★★

a month ago

I'm very pleased with the quick service and honest price. I had my vehicle towed in at around 4pm on a Saturday and they diagnosed and replaced wires and battery in less than 1 hour and had it ready for me before they closed at 6pm. Excellent customer service and Great Job. I'm So Grateful

Sicely “Snowpuff74” Jehaludi

★★★★★

3 months ago

Mike is phenomenal. His professionalism is beyond excellent. From the time I scheduled my service to paying the bill, he was always kind and transparent and that's huge in today's world. No pressure for unnecessary repairs just had some recommendations. Wonderful staff, and the repairs were done in a timely manner. Great place!!

M & V Lyktey

★★★★★

3 months ago

This place was fantastic! My family and I were driving home to North Carolina the day after Christmas, and experienced a blow-out on I-95. We were able to put our spare tire on and make our way to the next exit. We stopped at one tire place and were told that they couldn't even get to us for another 2 hours! My wife and I called separate nearby tire places. One place didn't answer the phone and the other place was Tires Plus. Our experience with them was positive from the very start! The service advisor, Demarley, who answered the phone asked us some questions, informed us that they had tires of the correct size in-stock, and assured us that they could put the new tires on quickly. He and his team completely delivered! We made our way to Tires Plus, left our minivan with them, and grabbed some lunch. Before we finished lunch, we were set with a new pair of tires! We are deeply grateful to Demarley and his team for getting us on the road quickly. The facility was clean and well-staffed. The staff were courteous and accommodating. I recommend this Tires Plus location highly!

Robert Brown

★★★★★

5 months ago

Very professional. Called at noon and they didn’t have the tire in stock. Eric said he would call around to see if he could locate them at his stores. Called 45 minutes later and said he located them and to bring my car in. Installed the tires and picked up my vehicle after 6. This was done on a Saturday and they close at 6. Luis checked me out and the whole experience was fantastic. I will be using them in the future!!

Jack Everett, Jr

★★★★★

3 weeks ago

Patrick Borneo was extremely helpful and found a tire (run flat) for my vehicle on a Sunday with me totally stuck in St Lucie with a 400 mile drive ahead of me. Patric was professional and very courteous. I recommend Tires Plus. His team mate Damarley Palmer was also very helpful and very courteous. This is an excellent Tires Plus location.

Robert Ponce

★★★★★

3 weeks ago

Made an appointment for noon to do an alignment and rotation. They called me and advised me about the bad condition of my tires. They needed to be replaced, and then we went through various options and picked one. Which were both a good quality and value plus they have a good rebate! I am very happy with the work car runs like it"s floating on a cloud.

Mirla Carvalho

★☆☆☆☆

2 weeks ago

Lamentável! My husband left my car for an oil change around 3:30 pm. They were supposed to call when it was ready, but by 7:30 pm they hadn't called. We decided to go there, and the shop was already closed, and they simply hadn't changed my car's oil, nor could they tell me why! I just switched to PSL. I'm disappointed!

David Forest

★★★★★

2 months ago

Highly recommend. Neil was very helpful and able to address my tire needs in which Walmart was unable to. Took me right in and took care of my car very timely. All the staff there were very friendly and I knew myself and my car was in great hands. 5-Star service!