TLC Auto Shop

Hollie Marsh

★★★★★

2 years ago

Was referred to TLC Auto shop by someone and I feel I was granted membership to an exclusive club. These guys do an excellent job and I feel go above and beyond to accommodate their customers and work with people's situations in a straightforward honest way that puts their customers needs as a priority. I will be back for any future issues I have with my Jeep Grand Cherokee. I have my go to place!

D. Gatson

★★★★★

a year ago

I truly recommend this repair shop! They demonstrate integrity in their work. Kevin and Cecil are great people who ensured I could drive safely and took the time to help me understand the dangers of neglecting certain repairs. Excellent service!

Jessica Vazquez

★☆☆☆☆

a year ago

Never found the leak in my husband's car...even tough they had the car for about 6 months! My husband would call and ask for his car and the guy working on his car kept giving him the runaround ( he got sick, they couldn't find the problem, waiting on the warranty, waiting on parts). Now we still have the leak and still trying to fix the problem!

Jacob Prine

★★★★★

8 months ago

The crew are always honest about what I need to have done vs what I should also have done. I never have to wonder about their integrity and honesty. They definitely go above and beyond!

Nancy Hart

★★★★★

a year ago

Highly recommend TLC for your auto work. I have used TLC for several years and their service continues to be great. Brought my car in for the alerted service. Also asked them to check out "noise" (a front strut). Worked completed on time and have a game plan developed for strut replacement. No pressure. Just good work.

Diane Whisenant

★★★★★

a year ago

They are awesome always do a great job. I will never go to another mechanic they are just so professional and thorough they also do pick up and delivery at no extra charge. Just a great bunch of guys.

Rebecca C

★★★★★

2 years ago

I have to say the gentleman that work at TLC auto shop were amazing and very patient with me. They did everything I asked for and more. I would recommend them to anyone that asks for a reliable auto shop. They were extremely efficient and treated me with kindness. I have been to many auto shops and never received this kind of service. It is always good to call and make an appointment because they can get very busy but so worth it. I will be using TLC Auto Shop from now on and definitely having my family use them as well. Thank you so much!

Kristi Hipo

★★★★★

11 months ago

Asked my father for a referral because I had car issues asked and best decision! They even came and picked up my car while I was at work and brought it back before I got off. So very thankful for common curtesy, TLC you are awesome.

June Lloyd

★★★★★

9 months ago

The service that I received from TLC Auto Shop was very professional and honest, and they were very understandable, and they will work with you to see that you can afford. The car repairs that your car needs and as long as I am living in Dallas Texas. I will continue to go to this Auto shop to have my car repaired.

Jordan Short

★★★★★

11 months ago

I have had my car for 8 years with two kids and have only had it professionally cleaned once before. When I tell you my car looked BRAND NEW after Miguel was done with it!! He said it took them 1 hour to detail EACH of my tires and rims, and I believe him because I didn’t think they could still look like that all these years down the road. The attention to detail stayed the same throughout the car. He did a truly excellent job, and I will be going again and highly recommend anyone who is considering a high-quality detailing! I think he also offers mobile detailing and sometimes goes to different cities around the DFW area.

Tessa Tran

★☆☆☆☆

Edited a year ago

Update: this shop does shotty work and doesnt stand by their 100% customer satisfaction. Since the dealer ship my Jeep has lived at this shop as they keep breaking things on my vehicle. DO NOT GO HERE!!! They ruined my Christmas AND New Year due to my jeep being down for check engine light. Everytime i picked my Jeep up another warning light was on!? I tried talking to Ken about the lack of attention to detail by his mechanics which I still am having all the same issues with my Jeep as I did 4 months ago. THESE PEOPLE CANNOT FIX CARS!! IM REPORTING THEM TO BBB AND TDLR FOR POOR BUSINESS PRACTICES AS I STILL HAVE TO GET MY JEEP FIXED. IVE BEEN SMELLING ANTIFREEZE EVER SINCE THEY "FIXED" M THERMOSTAT SMH WHICH SHOWED NO SIGNS THAT IS WAS BAD EXCEPT FOR THE LIGHT. KEN DOES NOT TAKE RESPONSIBILITY FOR HIS POOR MECHANICAL WORK. When I questioned him about why am I tired was not looked at when I brought it in the time before when there was a sensor light on, all he said was well if they couldn't find the problem how do you expect me to? Well I told him I expect you to be a mechanic and look for the issues when there's lights on letting you know there's a problem this has happened on several occasions just don't even go with this place the headache alone is not worth it and they will mess your car up

Javy Martinez

★★★★★

8 months ago

Thank you for taking such great care of me and checking out my car. The whole team was friendly, honest, and fast. They took the time to explain everything clearly and made sure I felt confident before leaving. It’s hard to find a shop you can trust—TLC is that place. I’ll definitely be back and recommending you to friends!

Michelle Wherry

★★★★★

2 months ago

THESE GUYS ARE AWESOME SAUCE ‼️ HIGHLY RECOMMEND AND SUPER AFFORDABLE WHEN IT COMES TO LABOR AND PRICING‼️ 10/10 AND DEFINITELY WILL WORK WITH YOU THANKS TLC‼️ YOUR FAVORITE CUSTOMER JAZMON SHELTON

Vera Hair

★★★★★

4 months ago

Since moving to Texas this shop has help me with my car tremendously! My car needed serious repairs from a break in and they did the job in a timely manner and knowledgeable mechanics. Being a woman finding a shop to help with your car can be a nightmare. As I don’t stay close to this shop. My car will never see another some as long as they’re open. Thanks so much for being trustworthy!

Jose Valenzuela Jr

★★★★★

6 months ago

I had an outstanding experience at TLC Auto Shop. From the moment I arrived, the team was incredibly welcoming, professional, and attentive. They listened carefully to my concerns about my vehicles and explained the issues in clear, simple terms without any pressure to add unnecessary services. The repairs were completed quickly and to an exceptional standard. The pricing was transparent, reasonable, and well worth the quality of service provided. I was kept informed at every step, which made the process stress-free and reassuring. I have been going there for years with all of my vehicles.

Dain Clay

★★★★☆

3 months ago

Transparency is very strong at this shop, I’ve been here twice and both times and was satisfied each visit just not with the repair itself. Their prices are fair, not cheap but definitely not expensive like some other crooked shops charge. They explain what’s going on with your car along the way of the repair and would even show you (if you ask them). Tldr: no one likes going to the mechanic shop for repairs but if you need to find a transparent / fair price mechanic this shop should definitely be on your radar.

Rochelle Johnson

★☆☆☆☆

5 months ago

In Feb 2025, we brought our vehicle to TLC Auto Repair for a coolant leak. They replaced the oil filter housing assembly. The same issue returned, and on Oct 6, 2025, I brought it back. After no updates for over a week, I learned from Thomas via text that the original leak was never fixed and was still coming from the oil cooler they replaced. Later, Ken said there was a new leak and asked for $225 but later agreed to waive it after I showed the text messages. When I picked up my car on Oct 20, the A/C no longer worked, though it was fine before. Communication was inconsistent, and the issue was never resolved. I no longer trust this shop with my vehicle. Keep written records if you decide to use them.