Totally Trucks

Vicki Nims

★★★★★

3 months ago

Very knowledgeable. Knew my truck better than me. Ordered me the proper trailer hitch I needed. Received within a few days.

David Evans

★★☆☆☆

5 months ago

Not very happy,I had to get my power retractable bed cover replaced,they did a good job,but when I made the appointment all they said was it will take an hour all we have to do is replace the canister which had a dent in it,I said perfect,my dad took it in they told an hour,3 hours later,I noticed they replaced the whole thing,dont tell me one hour that ended up to be 3 hours

Shelly Zmerzlikar

★★★★★

a year ago

Thank you Jeremy for the best experience! We couldn’t get the sway bar I wanted on my trailer but I’m thankful they know their products in and out. The headlights and tail lights they installed look amazing! We’ve been into the store for a few items now. We’re happy with the service, the people and the products. Thank you!

Chris Cable

★★★★★

3 years ago

Bill and his crew are AMAZING! They have custom fitted several trucks for me now. I had ideas on how to beef up my truck and they helped me through every part. Including: New tires, new wheels, front and rear bumpers, new grill, new mirrors, seat covers, LED light bars, bed cover & bed liner. I have had many positive comments on my truck. And I am proud to tell them Totally Trucks in Redding set me up! I'll always come to Bill and his amazing crew for anything else I need done!

Mark Dutton

★★★★★

a year ago

I needed some new headlights for my 92' GMC. Bill found and ordered a full set that fit (except for the corner marker pieces). So 4 Stars for the research, the quick delivery and expert installation. The 5th Star is awarded to Kim. From my phone interaction (pre install), appointment scheduling & in person meeting the day of installation, Kim was a firecracker... In the zone and 100% productive.... Bill & Kim, see you soon, so we can figure out replacements for those front corner / marker lights. 👍

Harold Hickey

★★★★★

4 years ago

Just got my bakflip pickup bed cover installed. Nice clean work and seems to be a quality product. Friendly informed staff whole process was simple and smooth.

Tazzy Girl

★★★★★

2 months ago

Great price and professional service. Friendly staff!

Nate Brunet

★★★★★

11 months ago

I’ve bought a tundra camper shell through totally trucks and just recently had my ford maverick work truck bed liner sprayed and they did a great job. Super clean work and fair pricing.

R S

★★★★★

11 months ago

Friendly counter staff. My husband had a new shell (as in camper) put on his new truck. Installing went fast, and it looks great. A couple hrs for installation.

David Vaughn

★★★★★

3 years ago

After hours of dealing with a host of other businesses, both in California and Oregon, trying to buy some aftermarket accessories for my truck, I finally found Totally Trucks in Redding. Just spoke to Jeff on the phone and he was very helpful and knowledgeable. I now know what I am getting and how much it is going to cost. Very refreshing for these times. He spent the necessary time answering all my questions very thoroughly and now he is going to get all my business. Great customer service! A rare commodity these days!

NorCal Native

★★★★★

Edited a year ago

My air bags never stayed inflated and just tore up and wrapped around the suspension of my new truck. 🙄 Called and the happily called manufacturer and found out there was a defect they’re gonna replace them with an upgraded bag and no labor costs.

Andreas Wiesemann

★★★★★

4 years ago

I sent an email asking about a quote to set up a flat tow installation on a vehicle of mine. Totally Trucks not only responded in a fast turnaround, but they included a detailed list to what it would take to get it done. If that is how they treat a potential customer, I can only imagine how well Totally Trucks treat customers when they bring them work! Thank you so much for your time and the effort you put in! I really appreciate businesses like yours!

P R D

★★★★★

a year ago

Stopped by on my way through town to repair my Snugtop camper. TT had the parts I needed for a great price and even helped me with the install to get me back on the road. Totally satisfied! Thanks!

Dennis Dickensheets

★☆☆☆☆

6 years ago

Have had good experiences in the past, so didn't mind traveling in excess of a hundred miles to patronize this vendor. Had a hitch installed a few months ago. Just recently purchased a trailer a couple weeks ago. Trailer lights work as designed connected to my other vehicle. When connected to recently installed hitch - no turn signals. An appointment a week in advance and staying in a motel to process the transaction - first work order was written for wrong customer - then after me clarifying the reason for my appointment . . . after one minute with a electrical test light on the harness connector plug they determined the malfunction was not their problem. My test light indicated it was their problem. After traveling 2 1/2 hours - one way, plus gas/food/lodging associated with the trip I believe an effort to troubleshoot the problem would be the reasonable thing to do for the sake of a little customer satisfaction. Instead I get the hairy eye-ball treatment saying its not their problem - and summarily showed me the door. At least they didn't charge me for their five minutes of time. I get the impression that if you are spending big bucks on your truck they roll out the red carpet. But if you are not in the big bucks category you get the cold shoulder.

Chuck Russell

★★★★★

4 years ago

I came out to California to visit my parents. I just bought a new pick up prior to the trip. Didn’t have time to purchase steps for my four by four. I called Total trucks in Redding. I asked them if they had any in stock, they checked and told me they did. They even got it installed before they closed. The price was very reasonable. I wish I had a shop like this close to where I live. I highly recommended them for any truck related needs.

gmggmanagement

★☆☆☆☆

Edited 4 years ago

**One star simply based on pricing not quality of work** They probably do amazing work, but just know that on average they charge a lot more than other shops that are just as experienced in installing truck parts and accessories. At some point it’s just ripping a customer off. Quoted $750 for a bumper install that the manufacturer and 2 other shops stated it would be $250-$350. Of course they can price however they want, but just know some of your hard earned money can be saved by going to other businesses. I can get my bumper powder coated and installed less for what they can install it by itself. Competitive pricing is the one part of business they are lacking on. Edit: Autoworks does amazing work, and just finished up long travel on my truck. They work both on cars and trucks and have experience. Highly recommend!

Peter Netherton

★★★★★

5 years ago

Totally trucks were completely consistent with everything they said. They beat the competition in Chico and Yuba City for my camper shell. Had it installed in under two hours, had coffee and couches to relax on and everybody was in a positive good mood when I arrived for install. Great experience, fair price, pleasant environment. Thank you guys!