Tower Honda of Longview

Holly Welch

★★★★★

4 months ago

10/10 would recommend these guys to anyone. My sales guys Ben & Joel were absolutely fantastic…my finance guy Alejandro was hands down the best. Got me in a brand new CRV at the price I wanted. Very down to earth and funny bunch. Overall an exceptional experience. Go see these guys if you’re in the market for a vehicle!!

Chelsey Rogers

★★★★★

2 months ago

Mohammed was absolutely fantastic to work with. From start to finish, he was helpful, attentive, and truly cared about making sure we were taken care of. He worked hard to help us get a great deal and even saved us money on our monthly payments. We never felt rushed or pressured—just supported every step of the way. You can tell he genuinely cares about his customers and getting things done right. If you’re looking for a trustworthy and hardworking car salesman at Honda, I highly recommend Mohammed!

Emmie Conley

★★★★★

5 months ago

Like most, I went to Honda to only browse and think of the possibility of buying a *used car and left with a brand new Honda HRV. Mohammad made the process easy with casual conversation and had an answer to every question we had to ask (which was a lot). I can’t express our gratitude on his patience and transparency throughout our visit. As someone who has waited patiently for over 5 years, running the wheels off of their current vehicle (literally) and dreaming of their first new car, I left excited and more than satisfied with the vehicle we chose. We couldn’t have done it without him.

Tyrien Cobbs

★★★★★

3 months ago

Muhammad was accommodating and very friendly and knowledgeable about my new vehicle purchase. He worked on my behalf to get the payment where I needed it, and overall it was an awesome experience! Jesus was my finance guy and he was very funny and pleasant to deal with. They exceeded my expectations, and I would recommend anyone looking for a new vehicle purchase to go see Muhammad at Tower Honda, he will hook you up!!!! Many thanks for your help and expertise, it was so appreciated, and I couldn’t be happier with the car and the entire process. Thanks guys! Let this be your sign if you’re looking for a new vehicle to head on over and let them help you into your new ride! Five star service and treatment. Going forward I will only purchase from them, and will send everyone I know looking to purchase, over to them as well. If you’re in the market for a new car this is your sign. Call and schedule an appointment with Muhammad and let him get you into that new car. Can’t say enough about these guys they were great!

Jennifer Milam

★★★★★

a month ago

My recent experience purchasing a new car at Tower Honda was exceptional! The process was smooth and stress free from start to finish. Mr. Cartwright and Mr. Walker were welcoming, professional and friendly. I highly recommend Tower Honda if you're looking for an honest, efficient, hassle-free car buying experience!!!

Joe F

★★★★★

9 months ago

The associates at this facility were really helpful and understood exactly what we wanted. I contacted them in advance to test drive a car and they set me up with an hr time block. We had a great experience with Mr. Cartwright was great along with Mrs. Shelton. They made our visit exceptional. We've never had such a good car buying experience. We were in and out of the dealership in under 3 hrs and they washed my wife's car.

Brooke Schumann

★★★★★

8 months ago

Had an amazing experience from the moment we drove until we left. Our Sales Associate was absolutely amazing and easy to talk too, we were not 100% sure as to if we wanted to size up or down from what we currently driving and showed us several options. The financial associate made signing paperwork so easy. Would definitely come back and recommend them. We are extremely excited about our new car!!! Thank you to everyone at Tower Honda!!

Morgan Hemingway

★★★★★

a month ago

I came in to have my car serviced. My advisor was Chase, I was thoroughly empresses with his professionalism. He has made a customer for life. I advise everyone who goes to Honda for service ask for Chase, you won’t regret it.

Heather

★★★★★

3 months ago

I cannot say enough good things about Tower Honda of Longview! We stopped in just to check things out and ended up driving away in a new 2025 Honda Accord SE. Upon arriving, we were greeted by Mr. James Cartwright. He was unbelievably friendly and welcoming and there was absolutely zero pressure. I was able to test drive both the Civic and the Accord. Ultimately, the Accord was the winner! The atmosphere in the dealership was amazing! It felt like home! My husband said it was as if he had been going there all of his life. That is a rare feeling to experience in a car dealership, lol. The paperwork was smooth and effortless! We were both blown away! We had prayed for the perfect dealership, the perfect sales person, the perfect car, and the perfect deal! We got all of that and more! We are so thankful! If you are in the market for a vehicle, go to Tower Honda of Longview! Ask for Mr. James Cartwright! You will not be disappointed!

Donald Gatlin

★★★☆☆

a month ago

Purchase process was easy. Love our salesman. The main issue I have is with the Car Doc system. When they originally set it up there was an issue with using the same email for both accounts. I went back and talked to the finance manager and he said he’d take care of it. That’s been almost two weeks ago. Still haven’t received links for the app.

Genesis Indira-Ambriz

★☆☆☆☆

2 months ago

Worst experience at a dealership I have ever had. The choices they had were beautiful and what we needed but the experience over all was odd. At the end, they were being very cryptic and it almost seemed like they were trying to get to me purchase a vehicle without the trade in I wanted to provide. Why would I want to purchase a third vehicle when I have to pay for two? My intelligence was insulted and they did not have my best interest at heart. If you are looking to purchase a Honda go to the Tyler dealership or any in Dallas. Those experiences were much better.

Lauren Jones

★★★★★

11 months ago

So thankful for Tower Honda and James Cartwright for helping me get out of the mess of a car Ford had me in and into something great!! Everyone was so nice from the time I parked and got out to go in, until I was leaving in my new ride. Brian in finance was wonderful as well in working on getting me something affordable!! Tower Honda was such a blessing and I'm proud to be in my first Honda and have gotten it from them.

LAUREN SILVERMAN

★★★★★

3 weeks ago

Purchased a car yesterday with Joel’s help. He was extremely patient, professional, and knowledgeable. The dealership is very nice and accommodating. Thank you Tower Honda! ❤️

Endia Gregory

★★★★★

2 months ago

Tower Honda has been our favorite dealership for several years. This is our 4th CR-V and we have had the greatest experiences while purchasing them. This year our salesperson was Muhammad. He is one of the best. Thank you Muhammad for your patience, personal attention, and professional support throughout the sale. Thank you TOWER HONDA of Longview.

Amy Kyle

★☆☆☆☆

2 months ago

Extremely disappointed with Tower Honda. I bought a brand new HRV at the end of October 2025. Today, I woke up to fulfill a full day of things to do and places I needed to go, and a brand new car that would not start. After a friend came over and charged my battery to 100%, every time I tried to start it, the battery would drain to 25%. At 12:30pm, I had to call Roadside Assistance. They said someone would be there within 90 mins. I reached out to my sales person and was told that I would have a loaner when my car was dropped off. I finally get to Tower Honda at 4:24pm. It is now 5:24pm and I’m waiting. I was just told my service that, “battery failed.” (What a surprise!) I was told, after I got here that I would not be getting a loaner car, and the other concerns I mentioned to service department were excused/waved away. I was told by one of the Sales Managers of this State of Art Service Center. This is my first visit to the Service Center; my first impression, and I am so disappointed, frustrated, that all I can think is, “what have I done? THIS is the treatment I can look forward to for the next 3 years???” 12:15pm-5:32pm and counting-COMPLETE waste of my day, a brand new 3 month old Honda DEAD due to battery failure, and loaner car rescinded once at dealership, so another hour + and counting wasted.

Melanie Allen

★☆☆☆☆

4 months ago

I have purchased 3 Hondas over the last few years. I had always been treated fairly until yesterday. Tower Honda sends me emails all the time offering to purchase my vehicle. I finally went in and received a quote for purchase. I was told I could come back for the same offer if I didn't go over 100,000 miles. I went home and started shopping for another- found one, went to the bank and worked with the numbers I was given. I called Honda back and was told the manager would want to look at it again. I spent my day driving 100 miles and having someone follow me to the dealership. I was then offered over $3,000 less for the same vehicle. Salesman said, "there is some damage to your car". I said "yes it was there last month when I came in". He stated well the manager didn't see it last time. What? He drove the car and had given me an offer! He then stated "we were buying back cars last month and you probably should have sold it that day". Well, if I had been told to sell it that day and not that I could come back at a later time for the same price as long as I didn't go over 100,000 miles I certainly would have. I had put less than 1,000 additional miles but I did as he said. Wasted day and now have to sell somewhere else, look at a different value on a car, re-negotiate with the bank, ect. I will never buy another Honda or at least not from Tower Honda. Very poor custom service. And what is in my email this morning? An email that they want my car- come in and get a value!! What a joke!!!!

Mavis Nickerson

★★★★★

a month ago

This was an exhilarating experience. We were treated with a lot of dignity and respect.Jamie Cartwright was very professional and I know he enjoys satisfying his customers. I recommend Jamie Cartwright and Tower Honda to all my family and friends.