Tuans Auto Services

Jennifer Hill

★★★★★

13 years ago

I live a block away from Tuan's. At first I was reluctant to have them do my car repairs but with a broken down car so close to the repair shop, I decided to give them a shot. 7 years later, I'm still taking my car there. They are fast, honest and beyond reasonably priced. Tuan has told me I don't need repairs I've gone in thinking I needed, what mechanic does that? I'm planning to move soon and will be driving across town to have Tuan's do any repairs I may need in the future.

Ryan Davis

★★★★★

9 years ago

I have been using Tuan's on 13th and Killingsworth for over 5 years now and haven't had a single problem. He has worked on my 4Runner and Mazda on multiple projects from large to small and has always been extremely fair on pricing and the work has been top notch. He has replaced my (Clutch, Oil Pan Gasket, Timing chain cover, Brakes, Water Pump, etc..) and haven't had any issues yet. I read in a review that the quality has gone downhill since Tuan sold it??? It's the same crew that worked on it with Tuan with a little less cigarette smoke. I always recommend Tuan's to friends, family and co workers.

t shattuck

★★★★★

9 years ago

Khan the mechanic is fabulous. I have 1994 Mercury Cougar needed the transmission done/replaced and he was able to get one at a great price only $1100 parts and labor. Anywhere else would have been a lot more money. Won't take my car anywhere else now.

Quiana Bryant

★★★★★

5 years ago

Tuans Auto is the place to bring Your car...These mechanics are top of the line...they take pride in their work and are people of Integrity. If You want to support Local Businesses this is one that has been here for many years. They give great customer service and are willing to work with You to make sure You can get the care Your Car needs. They are also very economical. Go to Tuan's.

Dillon Brock

★☆☆☆☆

7 years ago

Honestly the worst mechanic I’ve ever used. We brought our van in because it was giving us trouble (difficulty accelerating, overheating easily, etc.), and they looked it over and said that there was nothing wrong. We knew we needed an oil change and new brake pads, so we told them to do that. They did that, and told us other than that it was good to go. All in all they charged us $400. The day after we picked it up, we were driving it for about 10 minutes and it started SMOKING. It’s never done that before. As I write this review, I’m sitting on the side of the road next to my van, which I’m too afraid to turn on because of the smoke. DO NOT USE THIS MECHANIC. They have NO IDEA what they’re doing.

Michelle

★☆☆☆☆

Edited 9 years ago

My old review: "Fast, honest, CHEAP! I love this place." My new review since Tuan retired and sold it: Dishonest, not cheap. Don't go there. I had a bad plug and he tried to convince me I needed my engine rebuilt. I didn't believe him, took it to Andy's and it has been running fine for 6 months now. The reason I didn't believe him is because several months before I took it in for and they replaced my shocks for 600$, when I brought it back for squealing in my wheel that appeared after the work they swore it was my muffler, even though the muffler wasn't even near the sound... after that time I took it to Andy's, it was a spring set wrong in the breaks. They have replaced the same hoses on my friends car 3 times and the price goes up every time.

Christopher L

★★★★★

4 years ago

I’ve never had an issue with getting my vehicle in and out with straightforward service. Fair prices and quality work. I will continue to use Tuans every time I need work done. I went with another service shop for a small repair, now I need to take it to Tuans to have that repair fixed correctly. Love these guys

Sami Walker

★★★★★

4 months ago

Really nice guys! Finished the job fast and did a great job.

Rockne Helms

★★★★★

Edited 2 years ago

They swapped an engine from one Ford Escape to another and did it fast and reasonable. Car has been running well for two years. I think they are great. Update 2023, car is still functioning well. I highly recommend them as a first stop

Frank

★★★★★

3 years ago

These guys are awesome! I needed my starter and my ignition replaced and told them that I absolutely had to have the car fixed and ready to go by the time they closed at 5 p.m. They gave me an estimate over the phone that I thought was reasonable and gave me their word that if I dropped the car off when they opened at 8:30 a.m. it would be done by 5. And they knocked it outta the park. They followed thru on everything that they told me they were going to do as well as fixed my emergency brake that had been stuck for over a month. I'm definitely going back to Tuans if I ever need service again. Thanks guys!

Hayes Potter

★★★★★

7 months ago

Solid work, honest, kept me up to date about the costs and how things were going. Quick turn around even with a pain in the butt stripped bolt. Highly recommend.

Jackie Zweck

★★★★★

2 years ago

I had a great experience here! Took my car in; they didn't try to up sell anything, no fuss, super friendly, and not condescending in the least bit. I feel like I get talked down to a lot of places. They even called around, for me, to look into getting my moonroof fixed! Very reasonably priced and great work. I'll definitely be back here!

Olivia Boe

★★★★★

a year ago

Had a great experience gettin my car fixed up by these guys! They went above and beyond to source a hose that the dealership had on back order. They were both very timely and communicative. Will def give these guys my business in the future. Thanks fellas! 🫡

Rabid Rabbit

★★★★★

a year ago

They were going to close early for the weekend and stayed to get me in same day for a spark plug issue I had been having. I showed up around 2:30 and they had the whole job done by closing time. Chris was very courteous and professional, gave me advice on other work to get done in the near future, and was just overall a good dude. Definitely give them a chance if you're looking for a mechanic.

Jimmy Cookman

★★★★★

5 months ago

Family has been going here for years. First time I needed help and they knocked it out of the park. Great communication, very reasonable pricing, no surprises or pushing for extra work. And quick! This is my go to shop now.

Lydia Hoffman

★★★★★

7 months ago

Best auto service I’ve been to! They fixed my car up after a crash good as new, found cheap replacement parts for me, and even buffed out some scratches and cleaned my dashboard! They were also very quick and super communicative the whole time. I’d recommend them to anyone!

Barry Crow

★★★★★

5 months ago

Tuan's was recommended to me by a friend who races cars and, as such, needs a lot of body work. And what a great recommendation it was. To say that Sam and Cam went above and beyond expectations is a major understatement. Not only did they make serious damage (almost 10k) look like it never happened, the finishing touches and detail work literally made my 8 year old car look like it just left the dealership. It's worth mentioning that, while Tuan's was recommended to me, I did go to two other more "established" body shops for additional quotes. At those places I discovered that they work very closely with the insurance companies...so much so that they used software PROVIDED BY the insurance company in question to generate their quotes. I left both places feeling as though my best interests were not the priority. Tuan's, on the other hand, showed a familiarity with insurance process that was attune to being able to predict how an adjuster would try and cut corners and how they were prepared to deal with it. Long story short, I felt from the beginning that I was in good hands and I was. I couldn't be happier.