Tuffy Tire & Auto Service Center

Brent

★☆☆☆☆

8 months ago

I brought my car to this jackleg so called mechanic shop yo work on my transmission my car didn't leak a drop of oil or transmission fluid before i brought the car in.I paid them 2200.00 up front to fix the problem.A week and a half later after repeated calls to check on the progress they tell me they finally got the parts installed but now my transmission is pouring fluid out of the bell housing so obviously they didn't get it sealed right when they reinstalled the transmission but instead of admitting their mistakes and fixing the problem they said we can find you another transmission and reinstall it for 3500.00 lol.I told the guy how about i just come get my car before y'all tear something else up so i just brought the car home leaking like crazy so i will get another shop that's certified really certified in ot just a piece of paper that say they are mechanics to do it right.Word to the wise don't take your vehicle to Tuffys..they might be able to change your oil but that's about it.

Christy Williams

★☆☆☆☆

10 months ago

Went to the lynnhaven store to have. My brakes looked at because they were scrubband I had a break job 2 years ago I thought it was a little soon to be doing this so I took it to them. They said I needed new router and a new caliber and the charge would be $800. I looked up the parts. There are no more than around a 160 the rest is labor it is outrageous. I can't believe people actually pay the prices that these people charge. Needless to say I found someone else to do it 4 three hundred.

T melancon

★☆☆☆☆

a year ago

Went to this place because of the good reviews and good service. But will no longer be a customer of theirs any longer. At some point the staff should have better manners. I made an appointment for an oil change days in advance and i got there early and needed to take care of a few things in my car before my appointment. The parking lot was full and i grabbed the only open space. Little did i know, i was parked in the spot of one of the mechanics that works there at Tuffy (there was no sign for employee parking so i didn’t know this) he knocked on my window and asked me to get out of his spot so he could go to work and i said ok and asked him to move his car because he was blocking me from behind, he was so rude, rolled his eyes and walked back to his car, never thanked me for moving, zero manners and zero respect towards me whatsoever, totally threw me off. I will gladly take my money somewhere else.

Lorraine Reder

★★★★★

5 years ago

I started going to Tuffy after moving here 7 years ago. I keep coming back because they do good work, always go the extra mile for customer service, do good work and are very professional and friendly.

April Tomson

★★★★★

7 months ago

Professional, friendly and trustworthy. I would recommend Tuffy Lynn Haven to those who need honesty. Thank you, my Air is so cool!

Stacie Houchins

★★★★★

a year ago

I simply cannot rave about this Tuffy’s location enough. From the customer service to fixing many extremely difficult things on my car, they completed it promptly and did it well. This is my go-to-shop for all 3 of my vehicles and there isn’t any other location I would rather take my vehicles. From the moment, we walked in the door, Jacob has taken care of us from start to finish. Fantastic communication throughout every service, very timely and extremely knowledgeable in every area of our service always. It’s so important to recognize, this location stays so very busy but they still treat every customer so genuine. You name it and we have had it completed here. We are so pleased with everything all the time. Thank you all for making the Lynn Haven location a staple in our community.

Paul Haney

★★★★★

a year ago

I had a leak in a tire and they plugged it for free. I offered to pay, but the technician insisted I not. Definitely value added service and I highly recommend. Great guys! Thank you for the help!!!

David Englund

★★★★★

8 months ago

I've been there a few times for oil changes, and an air conditioning system issue. Everything was taken care of very quickly, and I didn't feel like I was being robbed! Recently, I had a bad battery. I had previously gone to an auto part store, where the testing device told me my alternator and starting motor were bad and the battery was good. I had a hard time believing the device. I went to Tuffy's(where they have experience and knowledge in dealing with electrical issues), and the battery was mostly dead, and the starting motor and alternator were fine which didn't surprise me! I felt like they potentially saved me from being ripped off for at last several hundred dollars. I was back on the road within an hour or so. Thanks!

Richard Kee

★★★★★

8 months ago

I've been using this service for several years - I just purchased my second set of tires from them. Quick service - very reasonable price - and some of most friendly personnel to be found. Highly recommended.

Wally

★★★★★

11 months ago

These people are the best. Jacob, Jay and the crew treat you right. Honest, professional service! They have been doing my work on my Jeep for years. Definitely recommend Tuffy’s Lynn Haven, FL

Cody Brandon Cargle

★★★★★

7 months ago

Well James and his crew did a great amazing job fixing my neutral safety switch on my 2014 Hyundai Elantra Limited because it kept acting up even after replacing the battery, and fixing loose cables to my Bluetooth and battery positive terminal definitely will be back in the future. 👍🏻

Mary

★★★★★

Edited 4 years ago

They’re often very, very busy - but they’re also very, very nice. If they can squeeze you in, they will. There’s a Starbucks next door so my plan when going to Tuffy has been to arrive as early as possible, drop off the car, then hang out at Starbucks with my laptop or a book and treat myself to something there. Since most mechanics don’t have Wifi in the waiting room (why??) the location of this Tuffy combined with how wonderfully nice they are is awesome. EDIT: Updated from 4 stars to 5 stars. I think the original delays may have been related to post-hurricane busyness. But they were recently able to get me in-and-out very quickly despite a last-minute need I had before traveling. They were courteous, accommodating, and made me road-ready minutes before a 200+ mile trip. I’m very grateful!!

I Lyon

★★★★★

6 years ago

One of the best auto shops in Bay County (Price for quality) Honest people (which is not too common in this industry) - Jacob is the man. Wonder why they are so busy? It is because they are in high demand, and for good reason. Two weeks ago I had my A/C fixed on my 2013 Chrysler 200 + bought a few tires off them.

Jonathon White

★★★★★

10 months ago

Jacob, thank you so much! I took my car to 3 different places and they all turned me away and I left with no AC in my car. He was real with me about the price and I left with cold air in my car. I really appreciate it man! I really recommend these guys, they also got it done in a reasonable amount of time!

Theresa Albert

★★★★★

2 months ago

Stopped in for assistance with a tire problem. The gentleman that helped me was great! He had me back on the road in minutes!

Michelle Stancher

★★★★★

5 months ago

These gentlemen are honest and having integrity do the right thing rare to find mechanic nowadays or mechanical shop! I drive professionally and they go out of their way to make sure that my car stays running so I can continue have an income. Thank you for all you do..

Frostals

★★★★★

3 weeks ago

Would always recommend them over any other shop in town. Went to get my brakes replaced and they called and told me they were still in good shape and didn’t even need them replaced. Saved me $ instead of lying and saying I needed them when I didn’t.