About Business
Ultra Auto is a highly-reputable Car Repair service provider based in Covina, CA. Ultra Auto covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 29 reviews and an average rating of 4.5/5, Ultra Auto is a trusted name in the industry. Their presence in Covina, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Angela Martinez
★★★★★
8 years ago
Great service and honest pricing! Albert is always willing to help you in anyway possible.
joe palmer
★★★★★
5 years ago
Great place for my wife and daughter's to go and not be tricked into anything. Albert is very honest and easy going. Great communication
Bubble
★★★★★
5 years ago
My husband and I went to this guy and he was absolutely professional straightforward and very readonable.no BS ppl and he didn't try to RIP us off...I totally recommend him..
Turia Sha
★★★★★
5 years ago
We've been going to Albert for over 20 year. He's the most honest precise mechanic in Covina
Rudy De La Cruz
★★★★★
2 years ago
Reasonable prices n good service. I drive from Fontana to Covina for both. Been going to Ultra Auto for a couple years now.
Al Pieper
★
☆☆☆☆
a year ago
Guy replaced my Alternator in November of 2022, turns out he put in the WRONG alternator which over time caused a ton of damage and now I am paying for the damage as well as another new alternator….
Sal Sanchez
★★★★★
6 years ago
Albert and Augustine are the best mechanics in town. They dont give you any bs. The way a business should be ran. wouldn't go any where else unless you want to be led on and overcharged. Also are star certified smog station so that's a plus
Mariya Dawson
★★★★★
2 years ago
Albert and his staff are friendly, honest, and reliable!! Thank you for always giving me expert advice and doing your best to help me with my car! I appreciate you guys
Keith Eggertson
★★★★★
4 years ago
Ive known Albert for 30 years, his work is the best, always reasonable prices, and gets my cars back to me on time, highly recommended
Scott C
★
☆☆☆☆
7 years ago
I was referred to Albert from Carbook, where I purchased my 2003 BMW 325i. After picking the car up I took it to Pepboys for oil change and take advantage of their complimentary vehicle inspection. It was found that the rear lower control arm on the passenger side was bent and needed to be replaced immediately. Of course Pepboys quoted a ridiculous price. Called Carbook and was told to take it to Albert since they have never heard of a BMW’s control arm bending. Next day brought it to Albert and after lifting the car, immediately he said Pepboys was right about the rear lower control arms even though only one side is bent better to replace both at same time. He also noticed the front control arm bushings were badly damaged. These repairs adversely effect the suspension system in the car and can be dangerous. Something Carbook should have disclosed, as required by law even though I purchased the vehicle “as-is”. Anyways Albert told me the entire repair with parts and labor will be less than $850 (Pepboys estimate), but he won’t know for sure until he gets the parts on Monday morning. But he’ll call me when he finds out. Then Albert explained that as a mechanic he is only allowed to purchase Original BMW parts and if I want to use aftermarket ones I will have to go purchase and he can install. However, he told me that his pricing for Genuine BMW parts will be about the same as what I’ll pay for Aftermarket. No brainer right there. Monday morning Albert called and said the total repair for parts and labor is $675 and would take about 4 hours. I told him I’ll be at the shop at 11am. I arrived at 10:45am and Albert shows me a box for the Front Control Arm bushings. He pointed out the “Made in Germany” stamp. I’m no mechanic, but a part that comes in a box that says “Made in Germany” doesn’t make it Genuine BMW, does it? I let that one go. Received the rear lower control arms and found out the supplier only had parts made in Italy. Fine I let that slide. Repair started at 11:05am and finished at 1:05pm. Great they finished early. Thinking since Albert did not buy Genuine BMW parts and the repair took only 2 hours instead of 4, it should be cheaper now. NOT A GOD DAMN CHANCE!!! In fact he added tax to the bill and said “Oops I forgot to add that when I called you this morning with the quote”. I looked at the bill, parts was $210, very reasonable considering Albert didn’t really buy Genuine BMW parts. The labor charge for 2 hours was $465?? I know he quoted 4 hours but I’ve shopped around and 95% of repair shops estimate close to 2 hours for this repair. And I know shops charges a book rate. So if the book rate is 2 hours for this job and it took Albert 2 hours to finish, it’s either one of two things. The 4 hours estimate was not based on book rate which I believe is an automotive industry standard. So if he spent 2 hours on the repair but charged me for 4 hours, that’s fraud. Or he did charge me 2 hours but his labor rate is $232.50? He must have Master Technician status from BMW to charge that rate. Albert is honest with what needs to be repaired and what’s not necessary. But charging a quote that was based on the premise of using Genuine BMW parts with 4 hours of labor (which is 2 hours exceeding the Book Rate estimated repair time) but in reality using Aftermarket parts and using 2 hours is downright unethical. I am sure there are also some fraudulent implication somewhere in here. Albert did saved me money from Pepboys. But the actual amount should have been substantially less than what he charged. Just to be clear the parts cost he charged me is about the same as if I bought these parts. So did he get a mechanic’s rate for NON GENUINE BMW parts? And once again, the packaging of the bushings came with A Made in Germany stamp and nothing that shows OEM or Genuine BMW. You’re can’t argue that “Made in Germany” = Genuine BMW. And when a customer asks you to please give him the total cost of the repair with parts, it should be automatic to add tax unless this is your first day..
Philip Poirier
★★★★★
9 years ago
It's hard to find honest mechanics. Albert will do the job cheaper and better than anyone else. My family has been going to him for over 10 years with over 6 different vehicles. We don't trust them with anyone else.
Gabriel Garcia
★★★★★
3 years ago
I would recommend going here to get your car fixed. Albert will never let you down. I've been going to him for 8 years now. A great price compared to other auto repair shops.
Frank Jimenez
★★★★★
7 months ago
Trust Albert with all my vehicles. Way better than the dealership!
David Chen
★
☆☆☆☆
7 years ago
Got a replied from Albert after filing complaint with BBB and his explanation absolutely solidifies what a crook he is. Even the owner of Carbook USA, Ron told me that it was his mistake recommending him to me because he ripped me off. Albert stated that he had 3 mechanics who spent 3 hours doing the repair and that is why the labor was ONLY $465. In all honesty, replacing 2 Front Control Arm Bushings and 2 Rear Lower Control Arms took 3 MECHANICS 3 HOURS TO DO???? The 3 mechanics were Albert, another guy who drove over to the shop name is Augustine (could be wrong), and another elderly man. The elderly man's job was keeping the floor clean and holding a flashlight. Augustine's job was unscrewing/screwing nuts and bolts so Albert can replace the parts. Not only is Albert a crooked mechanic/shop owner, he is a terrible liar. He said 3 hours it took, when in reality (and I have proof) it only took 2 hours. Furthermore, I'm sure OSHA will be interested to see his shop is a cesspool for worker injury. Several times, Albert himself bumped his head while walking below the lifted car or cut his hands while trying to get parts out or in. If you value your time and money, don't bring your car to this place. He shouldn't even be in business.
Sergio Lopez
★★★★★
Edited 3 years ago
We have been doing business with Albert for over 20 years. My sons take their cars to him now. He has become more of a mechanic ito our family. Greatest mechanic and person. Nobody else takes care of our cars like Albert. Highly recommend this business.
Alyssa Winchester
★★★★★
a year ago
Very friendly staff and the time it took to fix my car was great. I highly recommend coming here if you need work on your car done.
Manuel Almeida
★★★★★
a year ago
Great mechanic, knows electrical parts of a car and then some. Very knowledgeable, if he can't fix the problem, he'll let you know. I've been taking my cars to him for over 20 yrs.
jacob ace
★★★★★
2 years ago
Me and my family members have always taken our cars to albert for 10 years+ and does great work for reasonable prices and could always trust him with our cars. Gives great advice and always reliable.
art rios
★★★★★
2 years ago
I’ve been bringing all of my families cars to Ultra Auto for the past 10 years. Albert is a great mechanic and his prices are very reasonable. I completely trust my family members are safe when driving their vehicles Thank you Albert!
Frank D Jimenez
★★★★★
a year ago
Great place. Albert is my go to guy for anything related to my vehicles. My family and I have used him for years. Excellent work and customer service. I take all 3 of my vehicles to him.
